Zachary Tan Email & Phone Number

Richmond, Va, Us

United States

• Implemented a massive overhaul in the efficiency and scalability of gathering medical consent via Electronic Consent, which has seen a 25% increase in the speed and return rate of the previous process, while reducing administrative burdens on clinicians.• Identifying and resolving tech scaling issues that were beginning to cause issues as the company grew in size.• Aiding the audit and remediation team to ensure compliance as we scale.• Working with 3rd party vendors to build out communication solutions, including the use of print and electronic materials, as well as AI translation technologies.

• Designing and building automated solutions to reduce bottlenecks and increase scalability• Identifying root causes of chronic database issues, leading to process improvements that prevent problem recurrences• Increasing inter-department communication, uncovering and solving company-wide inefficiencies• Resolving day-to-day database issues for business and end users• Training colleagues in SOQl, Data Loader, Flows, Excel, and Debugging strategies, increasing individual performance and interdisciplinary skills, allowing for higher efficiency when working with more technical teammates like Developers• Streamlining stakeholder demo sessions by pre-recording, editing, and narrating demos instead of relying on LIVE demos, cutting out all loading times and fumbles, thus decreasing average demo meeting times by 70%

• Advising on current and future video projects• Video post-production

• Ran the company's YouTube channel, increasing subscriber base by 2,300• Operated principal production for various video projects, working with multi-cam mirrorless setups, lighting kits, and live streaming software• Edited videos, designed and animated motion graphics, sound design, repaired audio, compressed final product into various formats, and delivered on various platforms

• Managed database of podcast episodes and guest speakers• Coordinated 28 interviews with high profile guests• Crafted 2 storyboards per week• Managed the live recordings of 56 sessions• Optimized and automated aspects of the recording studio, increasing setup efficiency by over 300% via macros• Recorded live multi-cam video and audio in a professional studio setting• Edited video, designed and animated motion graphics, sound design, repaired audio, compressed final product into various formats, and delivered on various platforms

• Complete Principal Production & Post Production Solution, including on-site video shooting, editing, visual effects, coloring, sound design, and delivery• Consulting for any video needs• Promotional videos, highlight reels, educational content, entertainment, etc.

•Dynamically led client discovery sessions, prioritized over 60 requirements with a team of 3•Designed and implemented a project that optimized the UI of the existing infrastructure via page layouts, leading to 20% higher user adoption•Developed new functionality that automated tedious tasks, increasing system efficiency and reliability, reducing user input time by 75% and eliminating 100% of record transfer errors•Created custom fields and objects for more relevant and thorough data collection, leading to a cleaner database with 30% less redundant information•Produced solution documentation and comprehensible training videos, with screen recordings, voice-overs, and motion graphics, ensuring client and user comprehension of systems built

• Operated marketing campaigns in ACT CRM• Increased event data processing speed by over 2000% by writing a macro in Excel• Managed user records in company’s CRM database• Proactively documented instruction guides for employees to reference

• Contacted clients, and documented every piece of communique• Updated user records in ACT CRM• Set up client & discovery appointments• Operated the logistics and IT of live events

Singapore

• Managed the VIP list of the 2014 Singapore National Day Parade via the military’s CRM platform• Assisted in planning and executing military parades and charity events such as providing civilians with breathing apparatuses during smoggy seasons• Facilitated performance reviews and promotion meetings of division personnel

Bachelor'S Degree, Digital Communication And Media/Multimedia, 4.0

Education record

https://trailblazer.me/id/zacharyjtan