Proactive permit expediting and entitlements management of rollout, ground-up, and remodel projects nationwide. Client agent and AHJ-arch liaison. Connecting as many dots as it takes to get the job done right and done swiftly.

Prospected, nurtured, and converted B2B leads to active and growing accounts building lasting professional relationships along the way. Facilitated partner onboarding acting as account management and liaison between sales and operations. Key manager of AR outreach and communications dramatically reducing invoice aging. $1.3 Million in sales revenue.

I provided fantastic customer service by taking orders, processing orders, and following up with customer orders and potential return customers and sponsors for the 2017 AT&T Byron Nelson PGA tournament and events. I utilized efficient and effective communication methods with team members in sales, marketing, operations, and accounting to complete tasks and projects vital to the AT&T Byron Nelson's success. Potential repeat customers and related leads are contacted and followed up with in a timely, courteous, and efficient manner. Ticket orders are processed and bought in through Ticketmaster Archtics ticketing system.

Provided superior customer service, event management, and facility management services to Texas A&M Sport Clubs, visiting sport club teams, and visitors. Acted as liaison between clubs, Penberthy Athletic Complex and PEAP staff, medics, trainer. Communicated and maintained relationship with various sport clubs and sport club officers while checking in rosters, arranging field reservations, and arranging field equipment needed by each club.Set up fields and courts for sport club practices, games, tournaments and youth tournaments.Ensured home and visiting clubs, teams, and spectators at Penberthy Athletic Complex, the PEAP Building and Courts. and the Student Recreation Center had positive, enjoyable experiences.

Camera operator, control room crew for live big screen shows and weekly television programs produced by award-winning 12th Man Productions. Filmed color cam/feature cam for highlight reel and feature footage for Texas A&M Women's Tennis, Men's Tennis, and Baseball teams. Produced big screen content as well as web content such as highlight videos using AVID system editing for Aggie Athletics and AggieAthletics.com

Provided excellent and essential administrative support to AECOM's Recruiting and HR Departments. Maintained correspondence with US veteran employment offices with follow-up calls, expedited client processing by extensive data entry in Brass Ring. Organized and filed security clearance documents and assisted AECOM's Fort Worth office in various ways.

•Delivered outstanding customer service by answering questions and solving issues with products•Promptly and methodically unloaded, unpacked, and stocked product inventory•Moved, assembled, and disassembled store furnishings during store remodel

•Attentively monitored games floor while solving customer issues and questions •Ensured cleanliness and proper functionality of games area and game units •Served customers at prize redemption booth