Zachary Krowiak Email & Phone Number

Newton, Massachusetts, United States

• Architected an enterprise settings management system that enabled my current company to take on their single largest client bringing in almost half a million dollars in added ARR.
• Spearheaded a multi-location menu management project, empowering enterprise clients to seamlessly operate our software at scale.
• Modernized our client-side tooling, introducing Vite, Jest and Typescript to the team and increasing developer productivity by an order of magnitude.

• Built a company from the ground up.
• Designed and developed a full-stack web application utilizing PostgreSQL,Express.js, and React.
• Deployed multiple cloud machines to support business operations such as acorporate website and the API server.
• Implemented a robust continuous deployment (CI) pipeline through GitHubActions.
• Developed and released a mobile app on iOS using Flutter.
• Established push notifications, telemetry, and release management using Firebase.

Cambridge, Massachusetts, United States

• Enabled application developers to onboard rapidly to the InterSystems data platform.
• Learned multiple technologies such as Java,.NET, Node, MQTT and others to build accessible learning content relating them to InterSystems.
• Designed and coded exercises and sample code in numerous programming languages and platforms.
• Worked extensively with docker to produce containerized learning labs for instruction.

Greater Boston Area

• WordStream provides the technology, insight, and guidance to empower small and medium businesses to succeed online by providing a paid-search software solution designed to streamline AdWords, Bing & Facebook PPC.
• Provide advanced data-backed paid-search consulting support for top-level clients through monthly Premier Consulting meetings.
• Drive usage and adoption of WordStream's PPC Advisor software by onboarding and training clients on the software, and meeting with them regularly to ensure their continued success.
• Provide clients with PPC strategies and best practices in both AdWords and Bing.
• Work in conjunction with product and marketing teams to develop training materials and webinars for current and prospective customers.
• Meet regularly with Product Management teams to influence and guide improvements to the WordStream platform based on client feedback and product experience.

Hired initially in the Customer Service department taking phone calls to address issues of logistical and product satisfaction as well as to improve customer retention. Received top customer service representative award after ninety days of working. Subsequently promoted to the Outbound Sales Team. Maintain and manage relationships with current customers.

Ithaca, NY

Developed a network of Jewish Ithaca College students by organizing events, engaging in one-on-one networking meetings as well as compiling a database with student information. Purpose of work was to encourage and facilitate Jewish interaction in order to foster a stronger sense of Jewish identity within the community.

Swampscott, MA

Intern and assistant film instructor at this Israeli-Palestinian mediation program, which brings high-school students from both nations to America and incorporates collaborative artistic projects with unique communication strategies to facilitate dialogue. Taught filmmaking, organized programming, assisted with administrative duties and engaged with donors.

Master Of Arts - Ma, English Literature

Bachelor Of Arts (B.A.), English Language And Literature, General