• Developed and implemented an automation system for a large-scale Jenkins CI/CD orchestrator using AWS Cloud Development Kit (CDK), Docker, and Python, deploying it on AWS Elastic Container Service (ECS) for enhanced controller compute efficiency. Successfully phased out outdated authentication methods in favor of integrated AWS Identity and Access Management (IAM) solutions.• Designed, developed, and maintained a Flask-based Python API to create redundant, multi-origin CDN sites with feature parity across Cloudfront and Akamai CDN distributions, deploying to Elastic Kubernetes Services (EKS) via AWS CDK.• Engineered a scalable AWS Lambda and DynamoDB control plane to orchestrate a high-performance daily batch process with over 1000 worker agents, leveraging AWS Batch for compute provisioning and replacing Jenkins as the orchestration layer.

• Migrated a Hadoop-based reporting and analytics application from OTC to Azure, increasing resiliency of the application and implementing auto scaling in the process.• Implemented a greenfield data warehousing application in Azure utilizing Azure Data Factory, Synapse, Application Gateways, and Data Lake to create a datamart for customers to access and download their product data.• Managed day to day activities of 3 contractors, creating and assigning tasks for them.• Worked with cross-functional teams to gather requirements, design solutions, and implement infrastructure improvements.• Developed Powershell and Bash automation scripts and processes to streamline deployment of applications, reducing manual effort and improving system reliability.• Managed the Azure DevOps build and release pipelines for the application, integrating multiple tools and platforms to ensure efficient development and testing workflows.• Implemented security and compliance controls for the Hadoop environment, including data encryption, user access management, and audit logging.

• Responsible for monitoring, alerting, and automation infrastructure that serves over 100 mid-market customers, encompassing 100+ Azure and AWS environments, and over 6000 network devices and servers.• Advise business leadership on architectural decisions for monitoring, cloud infrastructure automation, and service delivery systems with a focus on scalability, availability, security, and low cost of ownership.• Design, build, and maintain internal and customer applications utilizing Azure Function Apps, Azure Logic Apps, Azure Automation, Azure Kubernetes, and Azure Storage and Networking.• Deploy and integrate solutions using Azure DevOps Pipelines, Terraform, and Azure Bicep.• Developing and engineering cloud and on-premise infrastructure monitoring solutions utilizing Azure Monitor, PRTG, N-Central, and LogicMonitor to proactively identify potential issues, and take corrective measures before they affect customers.• Identify service delivery challenges and inefficient processes and architecting automated solutions that reduce human error, need for human intervention, and labor costs. • Developing automation scripts in Powershell and Python.• Working with team leads and department managers to identify opportunities to improve operational efficiency and scalability while reducing operational risk.• Assist in troubleshooting and remediating infrastructure failures and customer incidents involving Azure and AWS Deployments, Windows Server, VMware ESXi and vCenter, Hyper-V, Cisco Routing & Switching, and SD-WAN.• Manage and curate internal code repositories hosted in Azure DevOps, utilizing Git.• Project management using Agile and Scrum methodologies.

• Consult with client executive teams to architect IT solutions that met client's operational, financial, and strategic business objectives.• Designed, implemented, and maintained virtualization, disaster recovery, wireless, network security, and core networking solutions for clients.• Designed, implemented, and maintained core networking solutions using Cisco Catalyst, ISR, Firepower, and ASA routing, switching, and firewalls, utilizing BGP, VLANs, VPNs, switch stacking, and software defined network routing.• Administer Active Directory, Exchange, Office 365, Azure AD, and line of business applications.• Evaluate client needs and desires and work alongside Sales to provide a comprehensive roadmap for clients.

• Created and launch managed services program, increasing total business revenue by 25%, profit by ~15% during employment.• Redesigned shop procedures and systems to increase efficiency and client engagement.• Representative for Computer Doctor to the local BNI chapter.• On a day today basis, managed two direct reports, ordering, created and revised documentation, troubleshooted hardware, software, and network issues, conducted check-ins and close-outs with clients.