Zach Mortensen Email & Phone Number

Lead four marketing delivery operations for Capital One's Walmart Partnership, Small Business Cards, and two Horizontal delivery teams. My responsibilities included: setting a strategic vision for my teams & empowering them to accomplish the vision, building strong relationships with our Account Executives, customers, & stakeholders, continuously improving our systems, and developing my managers & overall team of 24. My team was comprised of Managers, Data Analysts, and Scrum Masters.

Promoted to Senior Manager. Led two marketing delivery operations for Capital One's Small Business Cards and Walmart Partnership. My responsibilities include: setting a strategic vision for my teams & empowering them to accomplish the vision, building strong relationships with our Account Executives, customers, & stakeholders, continuously improving our systems, and developing my managers & overall team of 15. My team is comprised of Managers, Data Analysts, and Scrum Masters.

Richmond, Virginia Area

Promoted to Manager. (January 2019 - June 2019) In January of 2019, selected to build and lead the marketing operations delivery lane for Capital One's new partnership with Walmart. Successfully built an operation to execute on key marketing priorities for Capital One's partnership Walmart. Ownership over an entire system from intent to creative build to data segmentation to delivery execution. Built and led an Agile team of 8 comprised of Data Analysts, Process Managers, and an Agile… Show more Promoted to Manager. (January 2019 - June 2019) In January of 2019, selected to build and lead the marketing operations delivery lane for Capital One's new partnership with Walmart. Successfully built an operation to execute on key marketing priorities for Capital One's partnership Walmart. Ownership over an entire system from intent to creative build to data segmentation to delivery execution. Built and led an Agile team of 8 comprised of Data Analysts, Process Managers, and an Agile Coach.(May 2018 - December 2018) Successfully built an operation to execute of key priorities for Capital One's Bass Pro Shops and Cabela's partnership products. Ownership over an entire system from intent to creative build to data segmentation to delivery execution. Built and led an Agile team of 7 comprised of Data Analysts, Process Managers, and an Agile Coach. Show less

Richmond, Virginia Area

Promoted to Principal Project Manager.Led a team of project managers in Enterprise, Operational, & Cyber Risk Management. My team was aligned to complex projects within the organization to provide structure and deliver results. Additional responsibilities include managing a multi-million dollar budget, managing various functions within the organization, and building a Project Management Office (PMO).

Richmond, Virginia Area

Promoted to Senior Project Manager.Responsibilities included managing an enterprise-wide cyber security project, a multi-million dollar budget, and developing a People strategy while managing interns and a full-time associate. Created routine reporting for senior leadership, aided in the development of an executive committee level simulation, coached direct reports, and served as project manager on multiple risk projects centered around analytics and methodology. Responsible for scoping… Show more Promoted to Senior Project Manager.Responsibilities included managing an enterprise-wide cyber security project, a multi-million dollar budget, and developing a People strategy while managing interns and a full-time associate. Created routine reporting for senior leadership, aided in the development of an executive committee level simulation, coached direct reports, and served as project manager on multiple risk projects centered around analytics and methodology. Responsible for scoping work, building project structure, and driving results. Show less

Richmond, Virginia Area

To broaden my delivery experience, I moved to a Project Manager role in Enterprise and Operational Risk Management for second rotation in Project Management Development Program (PMDP) and held multiple roles within the organization (Project Manager, Agile Coach, & Communications Lead). Managed projects in the People Development, Cyber Security, and Governance space. As a Communications Lead, I ensured associate readiness for the implementation of new enterprise software. As a result… Show more To broaden my delivery experience, I moved to a Project Manager role in Enterprise and Operational Risk Management for second rotation in Project Management Development Program (PMDP) and held multiple roles within the organization (Project Manager, Agile Coach, & Communications Lead). Managed projects in the People Development, Cyber Security, and Governance space. As a Communications Lead, I ensured associate readiness for the implementation of new enterprise software. As a result, all users and lines of business (10k+ associates) had the necessary information to implement effectively. As an Agile Coach, I helped teams manage their work more efficiently and in an Agile manner. Also, developed various processes and procedures to streamline work and added structure to existing processes to ensure fulfillment of regulatory requirements. Show less

Richmond, Virginia Area

Selected for Project Management Development Program (PMDP), a two-year program at Capital One in which PMDP associates are provided with training and exposed to broad sections of the business through rotational assignments. Served as Process Manager and Scrum Master in Delivery Transformation during my first year driving strategy and execution of several key initiatives. Implemented numerous process improvements that led to time and cost savings while enabling 6,800 associates to be trained on… Show more Selected for Project Management Development Program (PMDP), a two-year program at Capital One in which PMDP associates are provided with training and exposed to broad sections of the business through rotational assignments. Served as Process Manager and Scrum Master in Delivery Transformation during my first year driving strategy and execution of several key initiatives. Implemented numerous process improvements that led to time and cost savings while enabling 6,800 associates to be trained on Agile. In addition to my role in Delivery Transformation, I led and directed the PMDP Buddy Program, which paired PMDP new hires with a mentor to provide support and ensure a smooth assimilation into Capital One. Show less

Harrisonburg, Va

Partnered with Dr. Kolodinsky in running the Gilliam Center for Free Enterprise and Ethical Leadership.

Richmond, Va

- Provided cultural assimilation training to employees of an acquired property.- Performed competitor analysis to aid in the creation of pricing strategies. - Analyzed financial transactions in support of an internal investigation. - Reviewed employment applications and interviewed candidates.