Devise and execute strategies to help companies increase and diversify revenues, remove operational risk, and tactfully eliminate internal software, hardware, HR and leadership barriers. Have delivered results in industries such as manufacturing & metal fabrication, various technical products, the medical device space and services. www.borderlessbusinesssolutions.comAction Areas:- Process Mapping, Recruiting and Top Talent Retention, Operations, ERP discovery and implementation, CRM, Sales Funnels, Distribution Management, Marketing, Sales, Brand Building, SEO, Localized Content Creation, Regulatory Compliance (CE, FDA Health Canada, etc). - US Market Development - Sales & Marketing Management- International Distribution Development & Online demo's & training.- US and international market viability studies.- Go-To-Market plans and execution.Past Projects:Ensitech Inc. (TIG Brush) Turnaround and ramp up project.Project Results: - Doubled US market sales in less than one year & established a stable, high performing US office sales team. - Here's a Stainless Steel World Article with more details: https://bit.ly/3rN0ZabARM Motorsports - Automotive Aftermarket Parts ManufacturerProcess Improvement Advisor- Create processes to allow the founder to run his company, not the other way around. - Discover and implement new CRM, streamline order processing SOP's.- International contract manufacturer strategy and management.- Staff recruiting strategy.Newmedical Technology, Inc.International sales department reorganization projectwww.newmedical.comPrivate Aviation Technology Client- Delivered US market viability study and product launch strategy.- Mapped out the market nuances, identified barriers and discovered new opportunities. SpiralTech Superior Dental ImplantsSet up company structure: Global Sales & Marketing Operations, regulatory, ERP & CRM, Leadership.www.spiraltech.comSee Zach's website: www.borderlessbusinesssolutions.com

TIG Brush is a stainless-steel weld cleaning and passivation system with the company headquarters in Sydney Australia. I began working with the company in late 2020 via a sales strategy consulting project. In early 2021, the US office was experiencing staff, sales and leadership issues therefore senior management asked me to take the lead on US operations to find and execute solutions to these challenges.Here's a link to a Stainless Steel World article with more details:https://bit.ly/3rN0ZabProject Results: Doubled US market sales in less than one year & established a stable and high performing US office team. - Made key changes to personnel: adjusted job descriptions to better fit key players, managed certain people out of the company and recruited highly qualified and motivated people – instilling a culture of purpose, teamwork and constant improvement.- Recruited new outside sales reps who came from existing distributors, giving them unique insight and ability to connect with and drive distributor engagement and sales growth. - Created a new sales playbook that included training the new team on how to approach and communicate with medical device and other highly regulated industries. The result: increased success rate with these larger, more lucrative accounts.- Created and implemented an innovative US market marketing strategy. Included in the plan: Video content creation, virtual demo process, customer success stories, multi-channel lead generation, email campaigns, snail mail campaigns, financing options and trade shows. - Entered new markets such as the automotive industry and industries with regulatory challenges.

Recruited to reorganize and galvanize the international sales department and overall strategy - setting the scene for unprecedented sales growth. Delivered Project Objectives:- Process-mapping and the automation of international order processing and work flow.- Lead implementation of online product training series via GoToMeeting. - Strategic coaching of all team members from founding executives to new regional sales managers and CSR’s.- Streamlining of product registration and regulatory documentation processes - all using current ERP system functionality.- Updating all BtoB and BtoC marketing material. - Distributors discovery in South East Asia.- Laying the groundwork for a China market entry by working with third party legal council to file Trade Marks with the China Trademark Office. Results: Increased sales, lower costs, better transparency, clear objectives, better efficiencies across all departments, and an engaged more productive staff.

Brought on to accelerate the launch of this new company into the global market after a long term consulting engagement. Drawing from a comprehensive background in the medical device space, process improvement, team building and global business development - much was done in a short amount of time.Leadership Accomplishments:- Used of technical knowledge to facilitate productive multilingual/multicultural conversations with everyone from Marketing to Engineering departments - creating understanding, reducing frustration, enhancing engagement and productivity. - Successfully collaborated with and managed people of various ages and levels of expertise. Business Operation Accomplishments:- New product launch - USA, Canada, Turkey & Germany using event and multichannel marketing strategies.- Implemented a system with staff to help them organize and overcome roadblocks - resulting in considerable improvement in project completion rates and morale.- Coached product team to eliminate communication gaps with third party manufacturers - dramatically improving quality levels.- Successfully put regulatory compliance process back on track - CE Mark, FDA, ISO 13485 Health Canada and other Ministries of Health. Result: USA and Europe product launch.- 3D product promo video production. Using a third party development team, led the process of consolidating key product differentiating factors into an easy to understand, image driven 2 minute video. - Distributor discovery and contract negotiation.- Discovered, set up and managed ERP, CRM systems and related sales pipelines. With over 700 SKU’s being sold in over 6 countries, inventory and sales visibility became a critical component of the product launch strategy. - Hired and managed new staff - sales reps, graphic design, logistics, and event management.- Presented quarterly reports to investors and stakeholders.Key Words:Business Transformation, Business Process Mapping, ERP Search and Selection

Leadership Accomplishments:- Consultative approach earned the trust of clients in order to work on bigger and more lucrative projects increasing overall value to the client. - Lead Implementation of an online training series via GoToMeeting, increasing client engagement by 50%.- Increased client portfolio combined export sales revenues by more than $5 Million.- Produced 50-plus successful foreign market business development plans.- Saved millions of dollars for clients through risk mitigation and well thought-out strategy and execution planning.- Lead multiple client strategy sessions which lead to critical, measured changes to client overall business focus and increased profitability. - Continuously earned the respect of clients and colleagues through teamwork, trust and results. - Industry specialties: Consumer goods, medical device, cosmetics, cosmeceuticals, supplements & manufacturing. Business Operational Accomplishments:- Market entry strategy: Global distributor discovery and vetting, Multi-lingual marketing collateral creation, Competitor analysis and Market research.- Trade show, preparation, execution and follow up.- Regulatory & Export compliance - medical devices & other product categories- Website development, localization, translation, Search Engine Optimization.- Export training - in person & webinars.

Key member of senior leadership team for this startup Medical Device company: The product is a dental sectional matrix system with high-growth potential in both U.S. domestic and international markets.Leadership Accomplishments:- Led design, development and execution of product launch and global branding strategy of this startup company. This included the production of editorial content, website, marketing collateral, 3D video, product training manuals, white papers and the third-party peer review process.- Click Here for product video: https://www.youtube.com/watch?v=B1mjKvI8E1oOperational Accomplishments:- Managed project to translate collateral into Arabic, German, French and Spanish.- Acquired and on-boarded 12 domestic and international distributors.- Managed compliance and regulatory affairs: secured European CE certification for a Class I Medical Device. - Successful strategy resulted in DentiSmart being purchased by Microbrush International in the midpoint of year 3.

Accomplishments:- Developed new marketing department for this leading global manufacturer of constant temperature control equipment via direct, private label and OEM channels. - Managed global marketing and sales initiatives, business plans and budgets to launch global brand in preparation for rollout of a new laboratory product line and accessories.- Launched marketing plan through multimedia & print advertising, web presence, trade shows and PR; facilitated development of product catalog; managed outside design, creative and photography agencies. - Collaborated with engineering, IT and document control departments to reengineer document control system to improve control of marketing material revision process.

Managed 23 European distributors for this global developer and producer of dental adhesion technology. This included business development, recruiting and training of distributors reps. Partnered with distributor leadership to increase sales volume at the reseller and end-user levels via incentives and target account improvement plans. Accomplishments: - Delivered rapid year over year growth in European market from flat sales performance to a top region.- Delivered 34% sales increase in 2009 over 2008.- Sourced, acquired and on-boarded new distributors in Poland, Slovenia, Romania and Hungary.- Improved European presence increasing distributors from 18 to 22, while eliminating poor performers.- Led sales representative coordinating multiple government tenders.- Facilitated development and launch of promotions, sales tools, target account programs and sales incentives for indirect sales channel which drove pull-through sales effectiveness.- Presented technical product information and marketing strategies in both English and German to distributor sales and marketing teams through formal and informal training programs.

Delivered customer support for multiple marketing and database management projects for pharmaceutical clients. Orchestrated development of outbound call center; created processes, benchmarks and metrics.

Communicated directly with German corporations as a consultant to support penetration into US market. Led company, market and product research to develop customized presentations for German technology and industrial companies; advised in various areas of supply chain, competitor analyses, import/export tariffs and researching potential business partners/alliances in U.S.

Led aggressive internal and external ecommerce sales and marketing targeting small to large corporate accounts.