Zachary Levy Email and Phone Number

- Analyzed revenue to identify service fees that would have been lost due to provider charge entry errors.- Collaborated with leadership and facility charge management team that increased revenue recognition by $15 million over four months. Increase due to detection of improperly billed charges which would have been written off.- Modified SQL queries to track service line and provider-level metrics to both document and inform business partners of deficiencies / mitigate revenue… Show more - Analyzed revenue to identify service fees that would have been lost due to provider charge entry errors.- Collaborated with leadership and facility charge management team that increased revenue recognition by $15 million over four months. Increase due to detection of improperly billed charges which would have been written off.- Modified SQL queries to track service line and provider-level metrics to both document and inform business partners of deficiencies / mitigate revenue loss.- Identified providers not meeting productivity goals and updated leadership on vulnerabilities in provider knowledge.- Developed Visio workflows for six service lines and led weekly meetings with business partners for three months, enabled coding and IT teams to create charge capture process for providers and ultimately identifies their periodic revenue streams. Show less

- Co-led the IU Health Bill Pay go-live command center, documented 28 defects, and coordinated the completion of 26.- Executed a process transformation to improve the call center’s average speed to answer and handle time.

- Redesigned the import and distribution matrix to reduce lag time between contract negotiation and customs clearance.- Created a deviation policy for Logistics and Materials Management to track deviations from SOP. This policy is the framework of newly created compliance training within the Global Supply Chain Services department.- Coordinated the design and implementation for five internal value-added tax reclamation process flows that will lead to department savings of $6.5 million.

- Researched the price, quantity, and availability of products requested by client .- Created two spreadsheets each month to be sent to our sites around the United States.- Placed orders with suppliers and retailers while coordinating the shipping amounts for each location.- Collected two to three online orders from local sites and delivered them to the logistics facility.- Tracked and submitted monthly mileage and procurement expense reports in Certify.

- Provided outstanding customer service by assisting servers in delivering food to 56 tables each shift.- Greeted guests on arrival with refreshing water and bread.- Quickly sanitized utensils and reset the table after each party left.- Delivered three to four orders each shift within 45 minutes of receiving the order.

- Collaborated with four other students in devising a strategy to meet the needs of our client.- Developed monthly follow up pieces to track the completion of goals and community outreach objectives.- Generated quarterly content proposals for the corporate Rem office.

- Picked the goods for seven orders daily for school packs bought by families in primary schools.- Achieved working relationships in our group through leading three team building exercises during the packing season.- Mentored two new hires in the processes of picking and packing seven or more daily orders.