Zachary Roussel Email & Phone Number

Louisville, Ky, Us

•Manage hardware, software, phones, and network systems •Maintain computers, servers, printers, and conference room hardware •Administer Office 365, Google Workspace, zoom, and websites •Update and maintain websites and other online content •Edit audio and video and support production •Provide AV services for live and recorded events •Purchase technology, office supplies, and furniture •Coordinate printing, facility maintenance, and general office needs •Train staff in the use of hardware, software, and best practices

Louisville, Kentucky Area

Louisville, Kentucky Area

•Manage Sprint small and mid-market business accounts across multiple industries •Build relationships to maintain and grow existing accounts and gain new accounts•Consult with customers and prospects to make recommendations based on solutions•Provide training and product documentation to customers to increase sales•Maintain and grow sales pipeline and manage sales funnel

•Consulted with member libraries on hardware, software, networking, and best practices•Developed training materials for staff and member libraries based on technology•Supported public libraries by phone, email, remote desktop, and in-person•Trained librarians in the use of new hardware, software, and systems •Installed, and maintained networking equipment, computers, and handheld electronic devices•Administered network, servers, systems, email, telecom, website, and discussion lists•Tracked statistics on website, email, discussion lists, and phones for reporting

Austin, Tx

•Managed customer accounts to ensure annual compliance testing of tank systems (UST & AST)•Made outbound sales calls and sent email to existing customers and targeted prospects•Tracked compliance renewal dates and managed divestment site transitions

Austin, Tx

Technical Sales Rep (TSR) Dell Service Sales & CA – 2007-2009•Made outbound sales calls to medium business customers to renew and upgrade software and service contracts•Managed relationship with Dell hardware sales teams and CA partners•Updated and Managed daily pipeline and weekly forecasts•Regularly met and exceeded monthly sales quotas and quarterly goals----------------------------Inbound Sales Rep (CSR) Rainmaker Dell Service Sales - 2006 •Handled inbound sales calls from existing Dell customers to sell warranty support services •Regularly overachieved monthly quotas and promoted quickly to TSR

Technical Sales and Support Manager - (Security Cameras and Equipment)•Sold and supported CCTV Equipment, Video Servers, Software, IP cameras, DVR Systems•Managed sales and support personnel•Designed and built custom PC based CCTV DVR systems•Coordinated equipment and parts orders with domestic and international suppliers•Assisted with software development and testing

It

-Cisco CCNA Program consisting of Network Fundamentals, Routing Protocols, WAN Switching, and Wide Area Networking. Teaches students.

Bachelor, Industrial Design

Product Design degree with focus on materials and manufacturing process in a shared studio environment with Architecture, Interior Design.