Zachary R Moore, Msa, Fscp®

Zachary R Moore, Msa, Fscp® Email and Phone Number

Program Management | Strategy & Enablement | FinTech @ Adyen
Zachary R Moore, Msa, Fscp®'s Location
Greater Chicago Area, United States, United States
Zachary R Moore, Msa, Fscp®'s Contact Details

Zachary R Moore, Msa, Fscp® work email

Zachary R Moore, Msa, Fscp® personal email

Zachary R Moore, Msa, Fscp® phone numbers

About Zachary R Moore, Msa, Fscp®

You can call me a Swiss Army knife or Zack of All Trades (master of some). The common thread throughout my career is the importance of communication and relationship building because no one can do it alone. As a former athlete, my passion for sports taught me teamwork at an early age and I’ve carried that with me into my professional development and formal education at Northwestern University where I studied Leadership and Organization Behavior. I’ve been a coach, mentor, manager and leader of many people helping to inspire those around me and leave a positive impact wherever the journey takes me.My career journey has taken me on a unique path that has allowed me to gain a depth of knowledge and expertise in leadership and culture. My breadth of experience spans across several industries such as insurance, non-profit, financial services, sports technology, private equity, SaaS and ticketing. I’ve held roles within a variety of functions including sales, enablement, customer service, learning and development, product management, go-to-market, human resources and talent management. This rare blend of industries and functions has allowed me to acquire transferable skills to lead at every level from business development rep to executive leadership team. The ability to work cross-functionally and speak the ‘language’ of all business units is my superpower that allows me to connect the dots within an organization. I’ve been fortunate to work in large national companies ranging with 20,000 employees, medium-large global companies spanning 30+ countries, and small start-up organizations in the growth phase.

Zachary R Moore, Msa, Fscp®'s Current Company Details
Adyen

Adyen

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Program Management | Strategy & Enablement | FinTech
Zachary R Moore, Msa, Fscp® Work Experience Details
  • Adyen
    Operations Program Manager
    Adyen Nov 2024 - Present
    Amsterdam, North Holland, Nl
  • Spektrix
    Vice President, People & Talent
    Spektrix Sep 2021 - May 2023
    London, London, Gb
    - Key member of the Executive Leadership team responsible for global talent management & people operations, with a focus on nurturing an inclusive and diverse workforce- Led a cross-functional team in reimagining the training curriculum to support the organization's transformation and go-to-market strategy- Successfully doubled the FTE staff size within an 18-month high-growth period, prioritizing DEI in recruitment efforts- Implemented strategies to improve employer brand as a B Corp and attract a diverse, skilled, and motivated team, resulting in a more inclusive organizational culture and increased representation- Led employee engagement efforts resulting in 95% staff retention during the "great resignation" period, fostering a sense of belonging and engagement among team members- Redesigned performance evaluation process for greater equity and effectiveness using team and individual performance targets, ensuring fairness and transparency.- Collaborated with cross-functional teams to drive HR process improvements aligned with the business - Represented the company in internal and external events, and conferences- Managed large-scale organizational change toward hybrid working, leveraging data for strategic decision-making- Oversaw HR tech stack vendor relationship management (ADP, Culture Amp, LearnAmp, PinPoint, PeopleHR)
  • Stats Perform
    Global Learning And Go-To-Market Program Manager
    Stats Perform May 2021 - Sep 2021
    London, England, Gb
    - Managed a team of two direct reports and facilitated their professional development- Designed and co-facilitated a writing styles course for The Analyst- Led the product enablement launch of Pressbox, a media-focused SaaS platform- Developed the value story and enablement materials for AutoStats and AutoStats Dashboard products- Leveraged various sales tools (i.e., Salesforce and Power BI) to motivate and enable sales team, with a demonstrated ability to embrace and quickly adapt to new technologies - Designed Tech Literacy and Sports Analytics courses for Chicago High Schools and HBCU partners
  • Stats Perform
    Product Manager, Ai Fan Engagement - Us Sports
    Stats Perform Dec 2020 - May 2021
    London, England, Gb
    Lead ideation, exploration, market analysis and strategy for thefour major U.S. sports (basketball, football, baseball and hockey)Responsible for the full product lifecycle with an emphasis onincreasing revenue and driving profitable growthWork cross-functionally with Engineering, Machine Learning andArtificial Intelligence teams to develop product vision androadmap for new AI models and fan engagement conceptsCollaborate with Sales and Marketing on the go-to-market strategyincluding building business cases, customer facing enablementmaterials and training materials
  • Stats Perform
    Product Manager - Basketball
    Stats Perform Jul 2020 - Dec 2020
    London, England, Gb
    Responsible for market success of product suiteIdentify business opportunities and synthesize them into a productvision and comprehensive product portfolioWork cross-functionally with Engineering, Sales, Production andMarketing to develop and execute on visionBuild on current & new basketball analytics concepts to continueto develop platforms that support NBA, NCAA & Internationalteams in their analysis of team & player perform
  • Stats Perform
    Sales Training And Enablement Lead
    Stats Perform Mar 2017 - Jul 2020
    London, England, Gb
    • Create a global learning and development program, accounting for regional and cultural differences impacting learners• Design and facilitate sales boot camps with focus on skills training for new product roll outs• Develop companywide Leadership Competency Model, used in training new hires and incumbent staff • Craft client onboarding and training to increase software adoption and usage in the team performance market
  • Allstate Financial Services, Llc
    Leadership Development Consultant
    Allstate Financial Services, Llc Aug 2015 - Aug 2016
    Lincoln, Ne, Us
    • Design and deliver strategic education initiatives for middle-senior managers • Manage large, scalable projects focused on improving production within the agency distribution channel• Coach Sales Leaders on goal setting, individual development plans, and peer mentoring
  • Allstate Financial Services, Llc
    Allstate Financial Agency Consultant
    Allstate Financial Services, Llc Aug 2014 - Aug 2015
    Lincoln, Ne, Us
    • Worked on a consultative basis with Allstate exclusive agents to grow their financial book of business• Provided individual and group staff coaching for 90 agencies in three regions (CA, MW, TX)• Assisted Agency Owners and their staff on creating goals, implementing accountability measures and action plans
  • Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Reporting Specialist
    Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Mar 2014 - Aug 2014
    Chicago, Il, Us
    Analyzed and synthesized data to inform strategic decisions, contributing to informed decision-making processes
  • The Chicago Lighthouse For People Who Are Blind Or Visually Impaired
    Customer Service Supervisor For The Illinois Tollway
    The Chicago Lighthouse For People Who Are Blind Or Visually Impaired Sep 2013 - Dec 2013
    Chicago, Il, Us
    • Work with visually and hearing impaired employees, coaching and developing action plans to manage complex customer requests.• Co-manage a team of 180 employees responsible for taking approximately 10,000 customer service calls/requests per day• Handle complex billing issues and resolve customer escalations
  • Allstate
    Talent Development Program
    Allstate Oct 2012 - Aug 2013
    • Sales Project Manager – Created and facilitated training to address deficiency in sales of opportunity lines and process adherence. • Outbound Sales – Developed call scripting, training materials and led education for temporary sales professionals. Worked cross-functionally to create more effective measurement tools. • CORE – Produced communication and educational materials to support process changes. • Leadership Enablement – Gained hands-on experience as a Frontline Leader. Responsibilities included: attendance audits, tuition reimbursement and performance management. • Change Management – Developed and co-facilitated change management workshop. Supported leadership through the people impacts of changes to enterprise strategy.
  • Allstate
    Sales Performance Coach
    Allstate Oct 2011 - Oct 2012
    • Created individualized action plans based on coaching sessions, sales metrics and observed behaviors.• Designed daily, weekly and monthly incentives to improve sale results.• Facilitated team huddles and meetings delivering key information and discussing sales techniques and strategies.• Analyzed sales data daily and identify trends to improve strengths and opportunity areas
  • Allstate
    Premier Direct Sales Specialist
    Allstate May 2008 - Oct 2011
    • Exceeded sales performance goals consistently; ranked #1 for Overall Performance Index in 2012.• Enhanced the customer experience through the delivery of exceptional service; recipient of 2012 iCare Award for providing optimal customer service.• Demonstrated thorough comprehension and understanding of products and services.

Zachary R Moore, Msa, Fscp® Skills

Leadership Insurance Training Customer Service Sales Customer Satisfaction Coaching Team Building Management Performance Management Project Management Direct Sales Strategy Sales Management Process Improvement Call Centers Casualty Customer Experience Customer Retention General Insurance Umbrella Insurance Change Management Microsoft Excel Team Leadership Health Insurance Leadership Development Microsoft Office Liability Life Insurance Term Life Insurance Casualty Insurance Property Outlook Marketing Strategic Planning Property And Casualty Insurance

Zachary R Moore, Msa, Fscp® Education Details

  • Northwestern University
    Northwestern University
    Sports Administration
  • Northwestern University
    Northwestern University
    Organizational Leadership
  • College Of Dupage
    College Of Dupage
    Management
  • The American College Of Financial Services
    The American College Of Financial Services
    Finance And Financial Management Services

Frequently Asked Questions about Zachary R Moore, Msa, Fscp®

What company does Zachary R Moore, Msa, Fscp® work for?

Zachary R Moore, Msa, Fscp® works for Adyen

What is Zachary R Moore, Msa, Fscp®'s role at the current company?

Zachary R Moore, Msa, Fscp®'s current role is Program Management | Strategy & Enablement | FinTech.

What is Zachary R Moore, Msa, Fscp®'s email address?

Zachary R Moore, Msa, Fscp®'s email address is za****@****ail.com

What is Zachary R Moore, Msa, Fscp®'s direct phone number?

Zachary R Moore, Msa, Fscp®'s direct phone number is +184758*****

What schools did Zachary R Moore, Msa, Fscp® attend?

Zachary R Moore, Msa, Fscp® attended Northwestern University, Northwestern University, College Of Dupage, The American College Of Financial Services.

What are some of Zachary R Moore, Msa, Fscp®'s interests?

Zachary R Moore, Msa, Fscp® has interest in Sports Managment, Writing, Learning, Traveling, Reading, Poverty Alleviation.

What skills is Zachary R Moore, Msa, Fscp® known for?

Zachary R Moore, Msa, Fscp® has skills like Leadership, Insurance, Training, Customer Service, Sales, Customer Satisfaction, Coaching, Team Building, Management, Performance Management, Project Management, Direct Sales.

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