Zachary S. Email & Phone Number

Columbia, Missouri, United States

Columbia, Missouri, United States

Columbia, Missouri, United States

Chesterfield, Missouri

Chesterfield, Missouri, United States

Student Loan Counselors receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.

Wentzville, Missouri

 Review and document information from consumer submitted documentation. Perform data entry. Verify and resolve data matching issues. Contact consumers directly to assist in conflict resolution. Analyze and resolve complex eligibility issues regarding citizenship and immigration, annual income discrepancies, public entity insurance records. Train and evaluate new hires on SOP’s of the tasks assigned.

Wright City, Missouri

Orchestrate replacement parts orders through various e-commerce retailer portals, process claims for reimbursement/replacement from phone calls, emails, and written correspondence.

Wentzville, Mo

 Review and document information from consumer submitted documentation. Perform data entry. Verify and resolve data matching issues. Contact consumers directly to assist in conflict resolution.