Zach Smith Email and Phone Number

I am pretty simple to figure out...I love talking to clients, growing those around me, and building things with my hands. With a 20+ year history having led 8-figure revenue initiatives in the healthcare technology and private equity industries, I bridge customer needs with technology solutions that exceed client expectations and speed service delivery while reducing overhead. I am a passionate leader whose qualities rally teams to successfully grow client relationships while surpassing year-over-year revenue goals.Some highlights of contributions throughout my career include:• Increased new client product adoption by 40% after optimizing go-to-market vision and solution strategy.• Grew sales revenue by 80% year-over-year after being recruited to lead the company’s sales team.• Implemented a quality program resulting in an average 30% increase in department performances.• Accomplished 100% of client retention goals over the preceding three years.• Directed CRM enhancement efforts which resulted in a 66% decline in costs while doubling team productivity.• Appointed to manage the company’s largest commercial insurance account of worth $120M.• Reduced employee time cost by 90% by accelerating automatic external reporting.• Upsold opportunity worth 20% of annual growth by leveraging client’s data.• Surpassed relationship targets through C-Suite penetration and won over skeptical client leadership.• Minimized implementation period by 30% by modifying company’s procedures.I also create and ride motorbikes in every free moment.