Lead bartender for high volume, fine-dining chophouse; Nominated for James BeardOutstanding Wine and Other Beverages award, January 2023; Create and craft cocktails using fresh, seasonal ingredients curated to fit the restaurant’s theme and menu; Two time winner of Same Old Moses Old Fashion Week Competition; Accurately record liquor, wine and beer inventory to ensure proper quantities are stocked for service; Quickly and efficiently assemble drinks for guests while maintaining HK Hospitality’s standards of quality

Bartender for high volume, Spanish wine and tapas bar from award winning chefs JoséAndrés, Ferran and Albert Adrià; Set up the bar and prepare garnishes for service in an efficient and timely manner; Oversee entire guest dining and bar experience from start to finish; Provide prompt, knowledgeable and thoughtful service to consistently exceed guests’ expectations and ensure customer retention; Full knowledge and comprehension of all food and beverage menu items and the ability to accurately describe them

Member of the opening team for Starbucks first craft cocktail bar - Arriviamo Bar; Worked closely and trained with award winning mixologist Julia Momose and other members of the Menu Collective team – designers of Arriviamo’s coffee and tea forward cocktail program; Embodied the values of Starbucks by treating each guest and every partner with respect, and displaying empathy, awareness and action to consistently deliver an outstanding experience; Instrumental in the schematics and layout for all refrigerators and back-bar to improve operational efficiency; Oversaw partner deployment and break management for each shift; Coached teammates in the moment to ensure excellence with regards to beverage production and service standards; Engaged and assisted guests with menu inquiries to determine likes and dislikes and offer recommendations accordingly

Member of the opening team for Chef Scott Conant’s fine-dining Italian establishment,Fusco; Ensured all prep work was completed in a timely manner for service behind the bar; Prepared and served drinks with accuracy and efficiency to patrons sitting at the bar and in the dining room; Maintained constant communication with management, bartenders, kitchen staff and service staff to promote teamwork; Assisted customers in order selection by recommending specific menu items, scripting evening’s featured specialties and accurately responding to inquiries; Maintained wine, liquor, juice and garnish inventory to ensure quantities were appropriately stocked for service

Managed a portfolio of 49 accounts with over $1.6 million in sales across territory;Recognized for achieving 10% market penetration of all case goods sold in Oklahoma;Grew division segment 44% within 12 months of assignment; Responsible for new client onboarding process within division; Worked closely with clients to create marketing strategies to increase sales volume; Maintained ongoing communication with clients to ensure successful and profitable relationships; Designed and constructed new product presentations for use during sales and marketing meetings; Reported all sales and marketing initiatives for each account using Salesforce CRM Software; Controlled account inventory programs to ensure proper product is appropriately stocked; Oversaw shipment of product to control flow of inventory; Purchased product from Ashley Furniture Industries on behalf of accounts; Continuously analyzed sales numbers and account growth using Microsoft Excel

• Provided prompt, accurate service to consistently exceed guests’ expectations and ensure customer retention• Assisted co-workers during rush times to encourage teamwork in the workplace• Trained new servers to instill best service practices to ensure Charleston’s customer experience