Zachary Stites Email & Phone Number

Epic Security Consultant at Cleveland Clinic

• Defines and implements the application level security infrastructure and ensures user access matches the institutional role, following the established policies and procedures. Assists in the development and maintenance of the policies and procedures.• Provides senior management with regular reports on privacy issue trends and presents analysis against industry benchmarks under direction from the Privacy & Security Architect.• Works with the Security Architect on analyzing Privacy and security incidents. Monitors and creates daily reports to establish access anomalies to investigate. Along with the Security Architect, works with Information Security Officers and Compliance Officers on incidents.• Participates in application and interface testing for clinical information and practice management systems.

• Provide support for both OpTime and Anesthesia models during EPIC 2015 post go-live phase. • Review SU Release Notes. Responsible for related build, testing, and training documents. • Responsible for perioperative operational reporting: reporting workbench, extracts, print groups, and printing (LWS build). • Statusboard build including system/location definitions case events and coloring, summary tabs, and menu items.• Lead for Anesthesia PQRS reporting. Created Anesthesia reporting registry from scratch, modified workflows to capture required information, validated information and oversaw AQI submission. • User build and configuration: responded to security requests for both OpTime and Anesthesia end users. EMP, E2R, ECL, LPR• Built and tested requested workflow changes involving SmartForms, Workflow Engine rule setup, navigator build, flowsheets, and user/department profile build. • Enhanced Anesthesia workflow through anesthesia intra-op reminders, close encounter checks, additional attestations, macros, SmartBlocks, SmartTexts, and anesthesia history questions.• Created specialized logic using rules and properties to meet specialized needs. This includes filtering (statusboards, navigators, report criteria, reminders, etc.) and providing necessary information (report columns, SmartForm scripting, and pulling information from previous encounters).

• Supported both OpTime and Anesthesia modules during 2014 version upgrade. Provided support during Build phase, Application and Unite Testing, Integrated Testing, Validation, and Go-Live. • Tracked enhancement notes while building and configuring system if required as well as creating relevant training documents for training team. • Provided comprehensive support for Anesthesia and OpTime reporting projects, including project planning, build, and testing for reports. Projects include PQRS reporting, Block Utilization, and KPI reporting. • Provided end-user support, troubleshot system issues, configured user security, and carried out general OpTime and Anesthesia support.

• Managed hospital operations reporting projects through a formalized project life cycle for a variety of reporting platforms, including Epic Clarity and Reporting Workbench, data marts, ETLs, universes, data feeds, infoview, and web based reports.• Apply analytical, problem solving and strong evaluation skills to ensure project deliverables are complete to defined expectations within the stated delivery date.• Coordinate with department directors to assign resources to projects and balance resource workload. Prioritize and define overall reporting needs of Hospital Operations by taking into account current and future reporting demands.• Interact extensively with customers to ensure strong and positive customer relationships. Balance customer satisfaction and expectations with overall hospital operations prioritization of reporting needs, as well as provide regular and timely progress reports of active projects to customers and sponsors.

Technical Services •Managed day to day workload for “OpTime” operating room application team, including creating agendas, coordinating and facilitating meetings with project team members and stakeholders, and delegating responsibilities out to customer team. •Responsible for coordinating build tasks among team members as well as creating and maintaining guidance documents to monitor project completion using a variety of tools including Microsoft Word, Excel, PowerPoint, Visio, SharePoint, and OneNote.•Maintained ongoing issues list, prepared monthly and weekly project status reports for management, and conducted regular meetings to track project status, milestones, and risks.•Worked to identify system wants and needs, troubleshoot system issues, and present solutions to the project team.•Worked with Epic implementation, software developers, technical services, and quality assurance to create internal documentation, develop alternative practice workflows, and identify possible system enhancements. •Worked with Epic and customer project team members in providing hands on go-live floor support to operating room end users while helping to identify and resolve system issues.•Certified in multiple integrated Epic applications including OpTime, Server Technical Training, and Internal Reporting.

Undergraduate research under Professor Bozenna Pasik-Duncan. Worked with stochastic and Bayesian adaptive controls, weighted least squares estimation. Presented to faculty and graduate students and took part in the Honors Research Symposium.

Lawrence, Kansas Area

Teaching Assistant for 2 sections of College Algebra; 22 students per section.Prepared and taught lesson plans each class period, graded daily homework. College Algebra Tutor; 15 hours a week; Exam Grader and Exam Proctor.