Zachary Schmidt's Location
Los Angeles, California, United States, United States
Zachary Schmidt's Contact Details
Zachary Schmidt work email
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Zachary Schmidt personal email
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About Zachary Schmidt
Experienced technology leader with a demonstrated history of automating business impacting solutions and dedicated work ethic. Skilled in technology development, project management, IAM, and leadership driven results.
Zachary Schmidt Work Experience Details
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It ManagerNeogov May 2023 - PresentEl Segundo, Ca, Us-Successfully managed the acquisition application merger process, ensuring seamless integration.-Lead the migration from OneLogin to Okta and Slack to Google Chat-Established a comprehensive documentation framework, creating over 100 essential documents.-Implemented budget insights tools, optimizing financial management. Including over 200K in savings. -
It ManagerMasterclass Nov 2021 - Feb 2023San Francisco, California, Us- Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.- Architect and implement a new ticketing system (FreshService).- Work with senior leadership to prioritize and maintain technology priorities consistent with the companies roadmap in support of the business goals.- Developed IT infrastructure strategy, architecture, and processes, resulting in a 90% reduction in ticket backlog.- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT and the company at large.- Managed purchasing, forecasting, and hardware management for both PC and MAC systems. -
It AdvisorDnam Apparel Jan 2020 - Jan 2022Los Angeles, California, Us- Provide support and recommendations on current IT infrastructure while partnering with executive team- Build and deploy new hardware (MacOS) while maintain company standards- Troubleshoot basic hardware/software issues -
Technical Support ManagerHulu Aug 2021 - Nov 2021Santa Monica, Ca, Us- Played a pivotal role as a key stakeholder in IAM during acquisition.- Championed the implementation of team policies and structures to optimize organizational effectiveness.- Pioneered the exploration and implementation of automated solutions tailored to meet the needs of our existing user base.- Successfully led a 16-person technical team, ensuring timely resolution of issues within 4-hour service level agreements (SLAs). -
Technical Support SupervisorHulu Dec 2019 - Aug 2021Santa Monica, Ca, Us- Effectively managed and oversaw new employee onboarding processes for Nulugans, Disney, and DSS.- Drove innovation and development of existing platforms including Power Automate, ServiceNow, Google Scripts, and BetterCloud.- Consistently delivered over 45 successful projects in a timely manner.- Utilized active auditing to extract data and identify trends, enabling proactive solutions and preventing compliance errors (SOX).
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It Service Technician Tier 2Hulu Sep 2019 - Dec 2019Santa Monica, Ca, Us- Provided break-fix support for over 2000 PC and MAC users, spanning diverse IT infrastructure and technologies.- Offered white glove VIP support to Hulu executives, delivering personalized and top-notch IT solutions.- Efficiently coordinated vendor support for assigned hardware, software, systems, and services.- Admin support of enterprise-level software such as Office 365, Jira, OKTA, DUO, JAMF, Active Directory, Adobe, Zoom, iVanti, Slack and G-Suite Admin- Expertly provided hardware support for a diverse range of devices, including Windows (7-10), Mac (10.13+), iOS (11.0+), and Chrome OS/devices.
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It Service Technician Tier 1Hulu Apr 2019 - Sep 2019Santa Monica, Ca, Us
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Helpdesk Technician Tier 2Milken Community Schools Jul 2016 - Apr 2019Us- JAMF Administration (including scripting, installation, and deployment) of 300 devices (iPads, MacBooks and Apple TVs) (90% Mac, 10% Windows) - Successfully implemented the current ticket management software (Samanage) to streamline IT operations and enhance user experience.- Effectively managed technology onboarding appointments for new hires.- Ongoing campus-wide support of Cisco VOIP phones, Cisco Meraki switches and classroom A/V tech (projectors, Crestron units, speakers, etc.) - Provided personalized, one-on-one consultation and desk-side support to upper management (VIP) clientele. -
Photography TeacherMilken Community Schools Aug 2018 - Mar 2019Us- Oversea five upper-level courses (Advanced Photography and AP Studio Art)- Assist students in developing portfolios for college-level course- Maintain and update current photography studio space equipment
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Lead Technical AssistantBuena Vista University Sep 2012 - May 2016Storm Lake, Ia, Us- Repaired and replaced parts on HP computers (HP Certified Technician)- Effectively managed Active Directory and Office 365 user accounts, ensuring smooth user experience and optimal system performance.- Provided valuable assistance in managing 10-20 student staff, overseeing training, on-boarding, and career development initiatives.- Managed Avid ISIS, iMac computer lab and media server interaction- Maintained classroom A/V technology, assisted in network projects and developed procedures to improve proficiency -
Multimedia ConsultantBuena Vista Regional Medical Center Feb 2016 - Apr 2016Storm Lake, Iowa, UsPlayed an instrumental role in the development of the marketing team, by educating and enhancing their video and photography processes. Developed a comprehensive improvement plan for the staff, which included teaching Adobe Bridge, DSLR, and advanced photography skills. -
Community TeacherCommunityed 2015 - 2016Developed and executed curriculum for community education programs, teaching technical and creative courses such as iPad 101, Photography 101, Excel 101, and more. Self-managed course content and provided outside class assistance for a diverse range of ages, spanning from 25 to 100.
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Production Management InternViacom Jun 2015 - Aug 2015New York, Ny, UsDemonstrated strong organizational skills by developing efficient systems for the archival and organization of previous productions. Additionally, updated and managed the monthly production calendar to ensure smooth workflows and timely delivery of projects. -
Scripted And Unscripted InternAwesomenesstv Jan 2015 - Apr 2015Los Angeles, California, UsDemonstrated proficiency in script development and pre-production, while also providing valuable support for multiple on-set productions. Efficiently dated, logged, and transcribed footage directly from shoots, streamlining post-production workflows. Additionally, served as a Production Assistant on Kohl's So Rad marketing campaign, ensuring seamless production execution. -
Video Production InternGrasshorse Jan 2014 - Jan 2014Winfield, Ia, UsProduced engaging social media content to increase views and likes, while also showcasing expertise in editing, mixing, and mastering audio for the feature film "The Offering" (runtime 1 hr. 30 min.). Additionally, created and managed professional video blogs and promos to further enhance online presence and reach. -
Home Essentials SpecialistBest Buy Jun 2012 - Aug 2012Richfield, Minnesota, UsInteracted with customers to generate sales, meeting daily budget goals while consistently updating knowledge base on home theater and gaming technologies.
Zachary Schmidt Skills
Video Production
Video Editing
Adobe Creative Suite
Digital Photography
Digital Media
Leadership
Storyboarding
Digital Video
Audio Editing
Storytelling
Computer Repair
Camera Operating
Event Planning
Social Media
Feature Films
Camera Operation
Editing
Video
Avid Media Composer
Avid
Public Speaking
Computer Hardware Troubleshooting
Microsoft Office
Computer Maintenance
Computer Proficiency
Short Films
Studio Lighting
Studio Photography
Event Photography
Shell Scripting
Computer Hardware
Mac
Windows
Creative Problem Solving
Organizational Leadership
Team Leadership
Customer Service
Visual Storytelling
Interactive Storytelling
Digital Storytelling
Experimental Film
Tv News Production
Camera Assistant
Jamf
Html Scripting
Mac Os X Server
Microsoft Excel
Microsoft Powerpoint
Adobe Creative Cloud
Help Desk Implementation
Lightroom
Directing
Organization
Persistence
Zachary Schmidt Education Details
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Buena Vista UniversityDigital Communication And Media/Multimedia
Frequently Asked Questions about Zachary Schmidt
What company does Zachary Schmidt work for?
Zachary Schmidt works for Neogov
What is Zachary Schmidt's role at the current company?
Zachary Schmidt's current role is IT Leader.
What is Zachary Schmidt's email address?
Zachary Schmidt's email address is zs****@****gov.com
What schools did Zachary Schmidt attend?
Zachary Schmidt attended Buena Vista University.
What are some of Zachary Schmidt's interests?
Zachary Schmidt has interest in Camera Technical Work, Innovation, Education, Videography, Art, Camera Technology, Science And Technology, Digital Photography, Storytelling, Video Games.
What skills is Zachary Schmidt known for?
Zachary Schmidt has skills like Video Production, Video Editing, Adobe Creative Suite, Digital Photography, Digital Media, Leadership, Storyboarding, Digital Video, Audio Editing, Storytelling, Computer Repair, Camera Operating.
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