Zachary Schmidt Email & Phone Number

El Segundo, Ca, Us

-Successfully managed the acquisition application merger process, ensuring seamless integration.-Lead the migration from OneLogin to Okta and Slack to Google Chat-Established a comprehensive documentation framework, creating over 100 essential documents.-Implemented budget insights tools, optimizing financial management. Including over 200K in savings.

San Francisco, California, Us

- Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.- Architect and implement a new ticketing system (FreshService).- Work with senior leadership to prioritize and maintain technology priorities consistent with the companies roadmap in support of the business goals.- Developed IT infrastructure strategy, architecture, and processes, resulting in a 90% reduction in ticket backlog.- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT and the company at large.- Managed purchasing, forecasting, and hardware management for both PC and MAC systems.

Los Angeles, California, Us

- Provide support and recommendations on current IT infrastructure while partnering with executive team- Build and deploy new hardware (MacOS) while maintain company standards- Troubleshoot basic hardware/software issues

Santa Monica, Ca, Us

- Played a pivotal role as a key stakeholder in IAM during acquisition.- Championed the implementation of team policies and structures to optimize organizational effectiveness.- Pioneered the exploration and implementation of automated solutions tailored to meet the needs of our existing user base.- Successfully led a 16-person technical team, ensuring timely resolution of issues within 4-hour service level agreements (SLAs).

Santa Monica, Ca, Us

- Effectively managed and oversaw new employee onboarding processes for Nulugans, Disney, and DSS.- Drove innovation and development of existing platforms including Power Automate, ServiceNow, Google Scripts, and BetterCloud.- Consistently delivered over 45 successful projects in a timely manner.- Utilized active auditing to extract data and identify trends, enabling proactive solutions and preventing compliance errors (SOX).

Santa Monica, Ca, Us

- Provided break-fix support for over 2000 PC and MAC users, spanning diverse IT infrastructure and technologies.- Offered white glove VIP support to Hulu executives, delivering personalized and top-notch IT solutions.- Efficiently coordinated vendor support for assigned hardware, software, systems, and services.- Admin support of enterprise-level software such as Office 365, Jira, OKTA, DUO, JAMF, Active Directory, Adobe, Zoom, iVanti, Slack and G-Suite Admin- Expertly provided hardware support for a diverse range of devices, including Windows (7-10), Mac (10.13+), iOS (11.0+), and Chrome OS/devices.

Santa Monica, Ca, Us

Us

- JAMF Administration (including scripting, installation, and deployment) of 300 devices (iPads, MacBooks and Apple TVs) (90% Mac, 10% Windows) - Successfully implemented the current ticket management software (Samanage) to streamline IT operations and enhance user experience.- Effectively managed technology onboarding appointments for new hires.- Ongoing campus-wide support of Cisco VOIP phones, Cisco Meraki switches and classroom A/V tech (projectors, Crestron units, speakers, etc.) - Provided personalized, one-on-one consultation and desk-side support to upper management (VIP) clientele.

Us

- Oversea five upper-level courses (Advanced Photography and AP Studio Art)- Assist students in developing portfolios for college-level course- Maintain and update current photography studio space equipment

Storm Lake, Ia, Us

- Repaired and replaced parts on HP computers (HP Certified Technician)- Effectively managed Active Directory and Office 365 user accounts, ensuring smooth user experience and optimal system performance.- Provided valuable assistance in managing 10-20 student staff, overseeing training, on-boarding, and career development initiatives.- Managed Avid ISIS, iMac computer lab and media server interaction- Maintained classroom A/V technology, assisted in network projects and developed procedures to improve proficiency

Storm Lake, Iowa, Us

Played an instrumental role in the development of the marketing team, by educating and enhancing their video and photography processes. Developed a comprehensive improvement plan for the staff, which included teaching Adobe Bridge, DSLR, and advanced photography skills.

Developed and executed curriculum for community education programs, teaching technical and creative courses such as iPad 101, Photography 101, Excel 101, and more. Self-managed course content and provided outside class assistance for a diverse range of ages, spanning from 25 to 100.

New York, Ny, Us

Demonstrated strong organizational skills by developing efficient systems for the archival and organization of previous productions. Additionally, updated and managed the monthly production calendar to ensure smooth workflows and timely delivery of projects.

Los Angeles, California, Us

Demonstrated proficiency in script development and pre-production, while also providing valuable support for multiple on-set productions. Efficiently dated, logged, and transcribed footage directly from shoots, streamlining post-production workflows. Additionally, served as a Production Assistant on Kohl's So Rad marketing campaign, ensuring seamless production execution.

Winfield, Ia, Us

Produced engaging social media content to increase views and likes, while also showcasing expertise in editing, mixing, and mastering audio for the feature film "The Offering" (runtime 1 hr. 30 min.). Additionally, created and managed professional video blogs and promos to further enhance online presence and reach.

Richfield, Minnesota, Us

Interacted with customers to generate sales, meeting daily budget goals while consistently updating knowledge base on home theater and gaming technologies.