Zachary Waldrop Email & Phone Number

Memphis, Tennessee, US

• Assist in managing all aspects of store operations including customer service, inventory management, sales, and employee performance training for the most profitable store out of roughly 180 stores in the company
• Manage eight employees of diverse backgrounds and varying ages
• Generate deadline-driven weekly reports involving various metrics including inventory, workflows, payroll, and sales performance
• Implement merchandising strategies related to receiving inventory, shopping visibility, pricing, and customer relations
• Coordinate customer deliveries, employee scheduling, outreach events, and pet adoption and rescue donation drives
• Collaborate with management on hiring practices, SOPs, team meetings, and interviews

Took time off to help with special needs child.

Austin, TX, US

• Implemented sustainable business development processes focused on ROI and efficiency
• Developed unique strategies to fit clients’ needs through analysis of market data and trends
• Trained other agents in transaction processes, negotiation, best practices, and compliance
• Awarded “Top Performing Agent” by Keller Williams 2015-2018

Birmingham, AL, US

• Led team of five in credit subdivision of accounts receivable department
• Performed analysis of credit reports and issued lines of credit and/or purchase approvals
• Made decisions on behalf of the company regarding lawsuits and settlements
• Researched and compiled records of company and customer activity to be used as court exhibits
• Served as witness on behalf of the company in court cases
• Directed multiple software implementation projects and presented business cases to management

Masters, Mba

Bs, Marketing