Create new internal and external content that aligns effectively conveys on brand. Maintain all IT, account, and hardware-related issues: on-site photography and video work related to internal and external marketing efforts. Develop and drive, using data and analytics, new marketing efforts regarding social platforms, and advertising efforts.

Develop content for training and simplify training for the Amazon Smart Home Services department. Teach, consult, and mentor multiple technicians scattered throughout the United States. Contribute a significant amount as an integral builder for a new department at Amazon. Serve as support for Amazon Alpha prototype testing and new project launches.• Trained 60% of Amazon's new technicians on emerging installation procedures for the ASHS.• Developed assets while traveling to four newly opened cities and assisted in onboarding training.• Created 12 operating procedural documents, six training videos, and multiple visual presentations.

We are a small start up that focuses in on spray paint portraits and art.

Developed complex training documentation regarding user experience to ensure the highest quality assurance for every client. Implemented trainings for both groups and individuals to educate them on new and existing product partnerships that resulted in exclusively 5-star reviews from clients. Provided product testing and training with multiple product partnerships. Guided on-call support while creating close relationships with companies. • Brought on 2 additional products while also providing technician training and support.• Assisted in opening a Los Angeles branch by training employees on multiple facets.• Delivered 585 customer visits and never received anything worse than a 5-star rating.

Maintained and organized all inventory for in-store demo products. Organized trainings, workshops, and other one-on-one sessions to help employees expand their learning realm. Directed the implementation of brand new training-related programs. Created training related documents and visual assets. Responsible for ensuring that all employees are up to date on training and performing to highest abilities. • Scored 98% on customer service surveys with 1,708 sessions in 2007.• Reduced the cancel rate for trainings from 38% to 21%.• Accountable for tracing over 1000 Apple products in a retail to retail environment.

My work ranged from Logo design to Managing Events in Los Angeles. I learned a wide range of skills working for Summit Event.

This mainly consisted of working with children on reading, homework, and managing the school library.