Zachary White

Zachary White Email and Phone Number

Enterprise Customer Success Manager @ Decagon
San Francisco, CA, US
Zachary White's Location
San Francisco, California, United States, United States
Zachary White's Contact Details

Zachary White personal email

n/a
About Zachary White

I’m a business professional with a background in implementing enterprise-level software and leading customer relationships as a Customer Success Manager. I’m driven by a commitment to teamwork, clear communication, and a strong desire to keep learning and pushing boundaries in everything I do!Skills:➢ Customer Success Management at Notion & Highspot➢ End to end SaaS Implementations and Onboarding➢ Management experience at Amazon ➢ Program and project management experience at Intuit Inc.➢ Experience with C#, HTML, SQL, CSS, Javascript, Access, database design, Adobe Photoshop, Adobe Premiere ProExtracurriculars: ➢ IRONMAN 140.6 finisher x2➢ Summited: Mt. Everest, Denali, Mt. Orizaba, Mt. Rainier, Mt. Adams➢ Ultra-marathon finisher - 240-mile distance x1, 100-mile distance x2➢ Extensive global travel

Zachary White's Current Company Details
Decagon

Decagon

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Enterprise Customer Success Manager
San Francisco, CA, US
Website:
decagon.ai
Employees:
143
Zachary White Work Experience Details
  • Decagon
    Enterprise Customer Success Manager
    Decagon
    San Francisco, Ca, Us
    View
  • Notion
    Customer Success Manager
    Notion Oct 2024 - Present
    San Francisco, California, United States
    The connected workspace for your docs, projects, and knowledge.
    View
  • Highspot
    Customer Success Manager
    Highspot Feb 2024 - Oct 2024
    San Francisco Bay Area
    Customer Relationship Ownership: Serve as the primary point of contact for Highspot with a portfolio of $3.8+ million in ARR across 25+ customers, deeply understanding and managing customer relationships across various internal and external stakeholders.Strategic Account Planning: Driving strategic account planning by collaborating with customers and internal teams to identify risks, opportunities, and expansion possibilities, enhancing customer service and technical solutions.Value Realization: Ensure customers are realizing the full value of Highspot through strategic guidance, product adoption, and coordination with internal teams to deliver quantifiable ROI and customer satisfaction.
    View
  • Highspot
    Services Executive (End-To-End Implementation And Ongoing Customer Success)
    Highspot Dec 2021 - Feb 2024
    Seattle, Washington, United States
    • Technical project lead for enterprise post-sale implementation engagements with a portfolio of up to $2+ million in ARR• Directed 7 end-to-end implementations while leading the long term solution and strategic success for up to 17 B2B customer accounts• Product expert responsible for integrating Highspot with complex customer tech stacks• Extensive collaboration with the engineering team on evolving the product to better meet customer needs
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  • Ey
    Senior Technology Consultant
    Ey Oct 2020 - Dec 2021
    New York, New York, United States
    • Technical project manager and client facing SAP ERP implementation consultant across multiple industries such as consumer goods, professional services, and media entertainment • Managed multiple project budgets between $3-4 million • Designed process improvements and system automations to save clients upwards of 1,000 hours annually• Designed technical process flows and configuration build plans for end to end work-stream • Reported to senior leadership on production cutover activities for the largest SAP ERP system implantation• Supported SAP hyper-care activities for one of the largest alcohol brewing companies in the US• Led client workshops pertaining to robotic process automation and process design
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  • Ey
    Technology Advisory Consultant
    Ey Aug 2018 - Oct 2020
    Greater New York City Area
    View
  • Amazon
    Manager, Customer Success
    Amazon Aug 2017 - Aug 2018
    Greater Seattle Area
    View

Zachary White Skills

Leadership Teamwork Public Speaking Time Management Social Networking Marketing Team Building Project Management Reliability Entrepreneurship Microsoft Excel Problem Solving Marketing Strategy Customer Service Marketing Research Cross Functional Team Leadership Social Media Seo Shopping Cart Optimization Systems Analysis Search Engine Optimization Tableau Eye Tracking

Zachary White Education Details

Frequently Asked Questions about Zachary White

What company does Zachary White work for?

Zachary White works for Decagon

What is Zachary White's role at the current company?

Zachary White's current role is Enterprise Customer Success Manager.

What is Zachary White's email address?

Zachary White's email address is zachary.white@ey.com

What schools did Zachary White attend?

Zachary White attended Rochester Institute Of Technology, Bond University, University Of Westminster.

What are some of Zachary White's interests?

Zachary White has interest in Networking, Entrepreneurship, Social Media, Emerging Technologies, Scuba Diving, Higher Education, Surfing, Career Development, Independent Traveling.

What skills is Zachary White known for?

Zachary White has skills like Leadership, Teamwork, Public Speaking, Time Management, Social Networking, Marketing, Team Building, Project Management, Reliability, Entrepreneurship, Microsoft Excel, Problem Solving.

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