My primary focus is working on client deliverable projects and seeing those through from inception to completion. I work with clients on understanding their needs and wants, relating those to our data system, and working on a plan to execute the needs and wants. There are times where the work falls solely on myself and times when I need to work with internal stakeholders to complete a project. For these projects I run weekly catch up meetings to keep the client aware of progress. I also hold meetings as needed to gather information to assist the project along to meet timely completion. I am also responsible for department metrics with regards to work being completed for each client and how each analyst manages these issues. I ensure all client requests are ticketed and delivered within the outlined departmental goals. I then deliver these metrics to each client, internal and external, and promote ways to improve these metrics.I also work with external auditors during the annual SOC-1 audit to ensure that all criteria is met and documentation is appropriate.

I work with clients and third party data providers to ensure all daily processing is completed in a timely manner. With regards to daily processing, I check net asset values, daily profiles, and data destinations are sent and all files from custodian banks and clients are received. Once data is received I perform daily tolerance reviews, identify the underlying reason if there are any out-of-tolerances or missing prices. I am also responsible for the maintenance of our system with regards to file loads, destinations and report names, and adding new funds. I communicate with clients, helping to understand their needs and wants and transform those needs and wants into a viable report. I am responsible for assigning user rights to these reports and ensuring that they are properly populated and sent to the correct vendors and users.

As an intern with Allegheny County my main responsibility was to analyze the county employee pension plan and current investment managers to determine return on investment and reporting standards. I was tasked with determining if motions made by the retirement board were properly communicated to Wilshire investments and that those changes were reflected on data reports.I worked with another intern to re-brand JD Edwards Service Center by creating logo and new name. The JD Edwards Service Center is a help desk for all county users who use the JD Edwards System. While working with the Service Center I also worked on projects which benefited the City of Pittsburgh and Allegheny County with regards to physical inventory. I was able to help implement cycle count reviews, purchase orders and reorder point data.I also reviewed, processed and approved accounts receivable claims. Through doing this, I ensured that claims were correctly inputted into JD Edwards and OnBase, verified that dollar amounts on the voucher and system were identical and that the correct vendor and county department was getting paid and paying respectively.

At Landmark I had two major responsibilities: lead a two man security roam team inside the venue or in parking lots and assist guests with issues while enhancing my customer service skills. By leading a security team I was responsible for communicating to supervisors, dispatch and other roam teams with regards to possible safety violations, illegal activity and general crowd control. I was responsible for providing a safe, fun and friendly environment to all guests to enjoy their sporting venue, concert, comedy show or marathon.

As a student aide I manned the front desk of a freshmen living learning center with the Office of Residence Life. In this role I enforced monetary penalties and proper collection and recording of said money for violating various rules such as room lockouts, improper escorting of guests or not verifying identity when asked. To adhere to these rules I followed the Residence Life rule book to enhance consistency in these punishments. I also communicated with residents and their guests proper sign in and sign out protocol, proper identification techniques and various maintenance requests.

As a camp counselor I oversaw the management of money and collection of money for snack bar sales, helped children promote fair play and sharing, and also communicated with parents and other staff members with regards to disciplining children as fit for incidents. Typical day-to-day duties included supervising children aged 5-12 with in all aspects of playground atmosphere. I also participated in facilitating arts and crafts, movies, games such as kickball, dodge ball and whiffle ball, along with ensuring that children were picked up and dropped off according to standards set by Pleasant Hills borough.