Zachary Windsor, Ms, Phr Email & Phone Number

Employee Relations with the Communications and Technology Management (CTM) department

Austin, Texas, United States

Employee Relations for the Public Works Department.

• Ensure that the staffing requirements are met and that the highest quality of applicants is maintained for state government personnel. Responsibilities include:
• Working with applicant tracking and HRIS systems.
• Reviewing applications and resumes
• Assisting hiring managers with the full life cycle of job requisitions
• Approving job offers to ensure compliance with employment law and company policy
• Performing due diligence checks on selected candidates

Round Rock, TX

• Executed payroll processing for a state government client
• Processed, analyzed, researched, validated and corrected payroll data issues for employees
• Prepared and utilized query-based system (i.e. SAP, PeopleSoft) reports
• Assisted in correction and resolution of all data-generated fatal errors
• Responsible for coordinating efforts between client and other internal departments to ensure proper flow and maintenance of employee data for payroll processing
• Evaluated statistical data to determine the root cause of issues and trends changes with client data using database and charting tools

Round Rock, Texas

• Resolved employees’ problems and provided knowledge on a wide range of human resources issues related to benefits, time and leave, payroll, administration, organization management, staffing and recruiting, etc.
• Maintained superior quality metrics by listening attentively to employees, demonstrating empathy, probing for clarification, and offering effective solutions.

• Employed quantitative and qualitative methods to collect data
• Evaluated programs, performed analyses, and helped produce an annual report
• Increased student attendance and involvement in said programs
• Constructed assessment tools, performed job analyses, and updated job descriptions
• Engaged in employee selection procedures by onboarding candidates, administering and scoring pre-employment tests, and participating in structured interviews
• Worked beyond initial scope of responsibility by innovating department policy

• Assisted a local non-profit organization by performing a program evaluation
• Constructed assessment tools, collected data, performed statistical analyses, and presented findings in layman's terms
• Made recommendations on how to increase participation and reduce the attrition rate

Communicated complex concepts clearly and concisely in a positive manner. Lead students in the development of analytical skills. Continually challenged myself to increase my knowledge of technology and analytical tools including the use of SPSS.

Austin, TX

• Supervised the daily process of reconditioning 600 used cars a month
• Met goal of a three-day turnaround for each unit
• Collaborated with individuals on multiple levels including sales managers, customers, and third-party business owners
• Developed effective interpersonal skills and learned how to resolve conflict
• Applied research and logic to solve problems

Seoul, South Korea

• Adapted to a foreign culture as an expatriate in South Korea
• Traveled extensively throughout S.E. Asia
• Taught English as a second language to kindergarten and middle-school students
• Developed lesson plans, evaluated assignments, wrote progress reports, and maintained classroom order
• Learned to accommodate different points of view

Liberty Hill, TX

• Worked directly with children in a residential treatment facility for behavioral rehabilitation
• Maintained daily schedules, ensured safety, and conducted treatment plans for patients
• De-escalated hostile individuals. Learned to resolve conflicts quickly and safely
• Developed effective interpersonal skills

Liberty Hill, TX

• Interviewed individuals in the local community as part of the non-response follow-up mission of the decennial census
• Practiced interacting with strangers in both English and Spanish

Cedar Park, TX

• Hired as a lifeguard and was promoted to the management team
• Managed 125 lifeguards through daily operations of several large public pools
• Interviewed, trained, and evaluated employees continuously to ensure public safety and employee performance

Master'S Degree, I/O Pyschology, 3.68

Activities and Societies: SHRM, SIOP-Thesis: "The Effect of Anxiety on the Initiation of Negotiation." Performed research on 52.

Bachelor Of Science (Bs), Psychology

Business Administration And Management, General

Activities and Societies: Beta Theta Pi

Education record

Activities and Societies: DECA, tourism and hospitality