Zachary Windsor, Ms, Phr Email & Phone Number

Employee Relations with the Communications and Technology Management (CTM) department

Austin, Texas, United States

Employee Relations for the Public Works Department.

Ensure that the staffing requirements are met and that the highest quality of applicants is maintained for state government personnel. Responsibilities include:• Working with applicant tracking and HRIS systems.• Reviewing applications and resumes• Assisting hiring managers with the full life cycle of job requisitions• Approving job offers to ensure compliance with employment law and company policy• Performing due diligence checks on selected candidates• Onboarding of hires

Round Rock, Tx

• Executed payroll processing for a state government client• Processed, analyzed, researched, validated and corrected payroll data issues for employees• Prepared and utilized query-based system (i.e. SAP, PeopleSoft) reports• Assisted in correction and resolution of all data-generated fatal errors• Responsible for coordinating efforts between client and other internal departments to ensure proper flow and maintenance of employee data for payroll processing• Evaluated statistical data to determine the root cause of issues and trends changes with client data using database and charting tools• Provided onboarding for the department’s new hires• Presented continuous learning sessions to the payroll team• Performed interactive training sessions to employees sitewide in preparation of tax season

Round Rock, Texas

• Resolved employees’ problems and provided knowledge on a wide range of human resources issues related to benefits, time and leave, payroll, administration, organization management, staffing and recruiting, etc. • Maintained superior quality metrics by listening attentively to employees, demonstrating empathy, probing for clarification, and offering effective solutions.

• Employed quantitative and qualitative methods to collect data• Evaluated programs, performed analyses, and helped produce an annual report• Increased student attendance and involvement in said programs• Constructed assessment tools, performed job analyses, and updated job descriptions• Engaged in employee selection procedures by onboarding candidates, administering and scoring pre-employment tests, and participating in structured interviews• Worked beyond initial scope of responsibility by innovating department policy

• Assisted a local non-profit organization by performing a program evaluation• Constructed assessment tools, collected data, performed statistical analyses, and presented findings in layman's terms• Made recommendations on how to increase participation and reduce the attrition rate

Communicated complex concepts clearly and concisely in a positive manner. Lead students in the development of analytical skills. Continually challenged myself to increase my knowledge of technology and analytical tools including the use of SPSS.

Austin, Tx

• Supervised the daily process of reconditioning 600 used cars a month• Met goal of a three-day turnaround for each unit• Collaborated with individuals on multiple levels including sales managers, customers, and third-party business owners• Developed effective interpersonal skills and learned how to resolve conflict• Applied research and logic to solve problems

Seoul, South Korea

• Adapted to a foreign culture as an expatriate in South Korea• Traveled extensively throughout S.E. Asia• Taught English as a second language to kindergarten and middle-school students• Developed lesson plans, evaluated assignments, wrote progress reports, and maintained classroom order• Learned to accommodate different points of view

Liberty Hill, Tx

• Worked directly with children in a residential treatment facility for behavioral rehabilitation• Maintained daily schedules, ensured safety, and conducted treatment plans for patients• De-escalated hostile individuals. Learned to resolve conflicts quickly and safely• Developed effective interpersonal skills

Liberty Hill, Tx

• Interviewed individuals in the local community as part of the non-response follow-up mission of the decennial census• Practiced interacting with strangers in both English and Spanish

Cedar Park, Tx

• Hired as a lifeguard and was promoted to the management team• Managed 125 lifeguards through daily operations of several large public pools• Interviewed, trained, and evaluated employees continuously to ensure public safety and employee performance

Master'S Degree, I/O Pyschology, 3.68

Activities and Societies: SHRM, SIOP-Thesis: "The Effect of Anxiety on the Initiation of Negotiation." Performed research on 52.

Bachelor Of Science (Bs), Psychology

Business Administration And Management, General

Activities and Societies: Beta Theta Pi

Education record

Activities and Societies: DECA, tourism and hospitality