Zachary Winters Email and Phone Number
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Experienced and Excelled in: Development, Launch, & Management Customer Loyalty Program. Sales and Service Consulting with Automotive Dealerships for departmental management, marketing, profitability, and customer retention. Sale of new vehicles and parts to automotive dealerships.Goal: Executive Management, Department Managment, Project Team ManagementSpecialties: Team Leadership, Project Development, Project Management, Program Launch, Sales, Marketing, Automotive Technical, Business Management, Customer Service, Retail Marketing, Automotive Service Department Consulting, Customer Retention
Cic Powerbox
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Director Of Automotive InnovationCic Powerbox Sep 2023 - PresentPittsburg, Kansas, UsRemote and Mobile Power Solutions
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Program Manager – General Motors Dealer EquipmentGeneral Motors Oct 2021 - Jun 2023Detroit, Michigan, UsManaged a team of 2 for GM Dealer Equipment and Special Tools to develop a global burn-down plan for the back order of tools. Managed the development process and distribution for Tools & Equipment. • Launched the sunsetting of the 12V battery Diagnostics machine GR8 and essential tool shipping of the replacement ‘DCBS’ to 4,000+ GM Dealers• OPEX on Bringing the GMDE process/program in house, received management approval prior to departure• Added a second option to the approved RobinAir AC Service Machine warranty unit, (Replaced with the MAHLE GM ACX2286 R1234yf AC Service Machine as ESSENTIAL)• Discovered CIC PowerBox and grew mobile EV charging solution & roadside support tools• Enhanced the equipment and special tools programs for EVs examples are new lift table, leak detection, vehicle hoisting options and roadside service tools & equipment• Discovered two leak detectors that have allowed the EV & Hydrogen pack servicing group to make progress in designing the service procedure• Supported development of two roadside programs in scoping mobile EV charging options and obtaining the regular tools equipment from Special Tools & GMDE• Worked with warranty group on obtaining DCBS data for real time warrant approval for the GM Dealers. -
Program ManagerGeneral Motors Oct 2021 - Jun 2023Detroit, Michigan, UsManaged a team of 2 for GM Dealer Equipment and Special Tools to develop a global burn-down plan for the back order of tools. Managed the development process and distribution for Tools & Equipment. • Launched the sunsetting of the 12V battery Diagnostics machine GR8 and essential tool shipping of the replacement ‘DCBS’ to 4,000+ GM Dealers• OPEX on Bringing the GMDE process/program in house, received management approval prior to departure• Added a second option to the approved RobinAir AC Service Machine warranty unit, (Replaced with the MAHLE GM ACX2286 R1234yf AC Service Machine as ESSENTIAL)• Discovered CIC PowerBox and grew mobile EV charging solution & roadside support tools• Enhanced the equipment and special tools programs for EVs examples are new lift table, leak detection, vehicle hoisting options and roadside service tools & equipment• Discovered two leak detectors that have allowed the EV & Hydrogen pack servicing group to make progress in designing the service procedure• Supported development of two roadside programs in scoping mobile EV charging options and obtaining the regular tools equipment from Special Tools & GMDE• Worked with warranty group on obtaining DCBS data for real time warrant approval for the GM Dealers.
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Manager Customer Loyalty Programs – Cca/Acdelco Marketing AssociateGeneral Motors Sep 2014 - Oct 2021Detroit, Michigan, UsObtained Leadership approval to launch an all-new cross-channel installer loyalty program. Managed the existing programs and new program generating $600,000,000 in yearly sales utilizing multiple vendors and AN $8,000,000 budget.
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Market Area Manager – Cca/AcdelcoAcdelco Oct 2013 - Sep 2014Detroit, Michigan, UsManaged a team of six to engage Direct Accounts in selling and marketing ACDelco Parts. Advise the Direct Accounts on the ACDelco lines, proposition, and why ACDelco should be their lead lines.• Created and implemented a yearly business plan with the customers growth of 25% with my customers during that time• Addressed any issues the Direct Account ‘My Customer’ may have caused them dissatisfaction with the ACDelco proposition• Led a team of 6 Raytheon employees in promoting: the purchase of ACDelco parts in the IAM market leveraging, implementation of ACDelco programs, processes to promote ACDelco parts purchasing• Led the highest IAM growth area in the nation during my tenure• Implemented a business plan model for my field representatives to use to quantify their DA IAM growth -
District Manager, Customer Care Aftersales | Cca District ManagerGeneral Motors Jan 2009 - Sep 2013Detroit, Michigan, UsOversaw strategic planning, development, monitoring and leadership of individuals and teams within the zone to produce results that align with corporate objectives. Lead Representative for DC/Baltimore Zone in Regional Meetings for activities such as engaging in strategic planning and analysis during meetings, data collection, and proper communication and dissemination of information to peers and zone for the purposes of customer retention, programs, and best practices. Managed 13 DC/Metro dealerships in the areas of growth and expense.• Established and maintained excellent interpersonal relationships that affect customer retention, warranty, and objectives• Provided staff development through leadership, coaching, and training others. Mentored new employees as well as advise in areas of coaching, performance management, communication and counseling• Recognized among peers as the Subject Matter Expert (SME) within the DC/Baltimore District for customer retention, lead management, training, and warranty management• Retention numbers consistently above zone for last year• Top 10 District Managers in the area for Training (Employee/Team Development) two years• Highest % objective and in the top 10 of the closing rates of service leads for the Region last several years• Warranty repeat/repair lowest in region over last year
Zachary Winters Skills
Zachary Winters Education Details
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Indiana State UniversityIndustrial Automotive Technology
Frequently Asked Questions about Zachary Winters
What company does Zachary Winters work for?
Zachary Winters works for Cic Powerbox
What is Zachary Winters's role at the current company?
Zachary Winters's current role is Strategic Planning | Sales | Project Management | Change Management Customer Retention | Software Proficiency | Customer Relations | Program Implementation Employee Development | Conflict Resolution | Business Planning.
What is Zachary Winters's email address?
Zachary Winters's email address is zachary.b.winters@gm.com
What is Zachary Winters's direct phone number?
Zachary Winters's direct phone number is +181060*****
What schools did Zachary Winters attend?
Zachary Winters attended Indiana State University.
What skills is Zachary Winters known for?
Zachary Winters has skills like Automotive, Customer Satisfaction, Vehicles, Customer Retention, Team Building, Parts, Profit, Automobile, Management, Automotive Aftermarket, Operations Management, Sales.
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