18 years of experience, an experienced Head of Services with a demonstrated history of working in the internet industry. Experienced in the technology industry with skills and knowledge in .NET Platform, Databases, IoT, web software development (CMS, e-Commerce, Email & SMS marketing), Payment Gateway integration, Infrastructure & Systems management (Windows Server, Firewall, Email systems, Backup, Network Monitoring, Azure Cloud), Enterprise Deployments, Email Delivery, Team Management, Security and enterprise project management.Strong operations in professional services with a Bachelor's degree majoring in Multimedia Studies and Webmaster from Inti College Malaysia (Awarded by Coventry University, United Kingdom).Certified Information Security Awareness Manager from CyberSecurity Malaysia.
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Head Of ServicesWeblitePetaling Jaya, My
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Head Of Service DeliveryWeblite Feb 2024 - PresentSelangor, MalaysiaManagement of development team, responsible for overall service deliveries, project management, implementation, enterprise sales and customer support. Manages all Service Level Agreements, technology assets, and infrastructure offerings of the Company.
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It ManagerOag Group Of Companies Dec 2023 - Feb 2024Selangor, Malaysia• Managing Dell Servers• Thecus and WD EX4100 NAS management. • ISP Management in Malaysia, UK, Mexico, and Dubai locations. • FortiGate 100D and FortiGate 60D firewall management. • Inter Vlan management.• Technical support for users in Malaysia, UK, Mexico, and Dubai.• IMAP & POP3 Email Configurations. • Managing ESXi 6.0/6.7. • Windows Server 2012 R2 Administration - Active Directory, DNS, DHCP, FTP, File Server, etc. • Purchase / Procurement / Negotiation of all IT equipment. • Mail management – cPanel, MS 365, and G‑Suit. • Endpoint Protection ‑ Kaspersky Endpoint Security Cloud Plus. • Acronis Backup management.• Managing Lifesize and Zoom Video Conferencing systems. • Managing applications and databases: Autocount, Kaizen, and IReDS. • Management of Wi‑Fi Network and troubleshooting. • DVR, NVR, and IP Camera management for Malaysia, UK, Mexico, and Dubai locations. -
Head Of ServicesWeblite Nov 2014 - Aug 2023MalaysiaManagement of development team, responsible for overall service deliveries, project management, implementation, enterprise sales and customer support. Manages all Service Level Agreements, technology assets, and infrastructure offerings of the Company.
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Technology IntegratorWeblite Feb 2012 - Nov 2014Developed and managed enterprise websites and applications.
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Web DeveloperWeblite Nov 2007 - Feb 2012Developed and integrate SME websites.
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Infrastructure & Customer SuccessEnginemailer Apr 2016 - Jul 2023MalaysiaThrough the learning from enterprise solutioning and the evolution of cloud computing technology, Enginemailer was founded to provide solutions beyond corporations and geographical limitations. It is poised to become a key global player in a multi-billion dollar SaaS business. Aimed to provide its clientele with affordable and easy-to-use marketing tool to better engage with their customers through analytics and insights.Involved in Product planning and features. Responsible for Cloud Infrastructure, Business Growth and Customer Service SLA. -
Analyst ProgrammerWestern Digital (M) Sdn Bhd Jun 2006 - Nov 2007Developed and maintained local intranet portal.
Zachary Yap Skills
Zachary Yap Education Details
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Web/Multimedia Studies And Webmaster
Frequently Asked Questions about Zachary Yap
What company does Zachary Yap work for?
Zachary Yap works for Weblite
What is Zachary Yap's role at the current company?
Zachary Yap's current role is Head of Services.
What schools did Zachary Yap attend?
Zachary Yap attended Inti International University & Colleges.
What skills is Zachary Yap known for?
Zachary Yap has skills like Project Management, Team Management, Programming, Html, Databases.
Who are Zachary Yap's colleagues?
Zachary Yap's colleagues are Jane Ow, Calan Moy, Ilmam Farizan, Ames Sia, Eu-Beng Soh, Bilkis Shaikh, Nor Liza Hussain.
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