• Applied skills learned in extensive training to be a single point of contact for all customer needs through mastery of company value propositions and creation of value on a customer’s rental experience.• Effectively communicated solutions through phone selling techniques and product knowledge, proven by generating $300,000+ in new business from a declining customer base.• Worked and shadowed all branch positions, providing valuable experience behind the counter, in the shop, in the field with OSRs, and in the truck with drivers.• Practiced team collaboration and leadership skills through group planning and presentations to a 60+ member peer group.

• Responsible for Increasing awareness of the Prime Student membership and its benefits to students at Appalachian State University for the 2018/2019 school year.• Accomplished through an integrated marketing approach of digital, experiential, and peer-to-peer tactics.

• Utilized consultative and value selling tactics to fulfill both customer and Home Depot’s needs.• Coordinated demo events and field research for driving sales and obtaining feedback on new products and promotions.• Drove TTI sales in a territory of 6 Home Depot locations with a 2017/2018 comparative percentage increase of 8.5%.• Top 10 finisher in sales contest with a 28% comparative increase of TTI brands from previous year. First place finisher for Milwaukee brand, out of all interns, a 78% comparative increase from the previous year. • Presented a competitive analysis in front of upper-level TTI management.

• Collaborate with Beans 2 Brew marketing team on marketing strategy for the non-profit and implement strategy into branding, marketing, and sales plans.• Create monthly promotions and utilize forms of digital and print marketing to inform customers of promotions and offers.• Manage email recipient list of 500+ customers

• Promote and facilitate brand awareness and the benefits of Amazon Prime for students on campus.• Design techniques to reach out and boost student prime memberships.• Establish goals for promotions and communicate effectively with students and on-campus organizations.

• Organize events for Appalachian State Marketing and work effectively with other interns to promote Appalachian State athletics and increase all sports game attendance and involvement through campus, local businesses, and the community.• Work all home football games, half of men’s basketball games, half of women’s basketball games, half of the baseball games, and about 5 other sports events per month while promoting Appalachian State athletics and working with fan engagement.• Hold office hours two days a week for a total of 5 hours. During office hours work with other interns and come up with creative ideas for Appalachian State Marketing to take on and propose ideas to others, while completing tasks required by superiors.