As the leading global provider of foreign withholding tax (WHT) reclaim and relief solutions, WTax has one goal in mind: to provide premium, customizable WHT products and services to financial institutions seeking to optimize their WHT processes and capabilities. Our automated procedures, coupled with our in-depth tax technical expertise, allow us to relieve the administrative burden associated with WHT from more than 900 institutional clients worldwide, whilst measurably improving investment performance. Our USP lies in the scalability and comprehensiveness of our proprietary WHT solutions, which we combine with the highest level of customer support, to deliver an unparalleled suite of products and services to our clientele.Key achievement and responsabilities:• Successfully launched our withholding tax recovery service across diverse markets - Investment Managers, Pension Funds, Insurances and Private Wealth Manager in the EMEA Region• Acquired over 80 new accounts, generating an annual revenue of approximately €1.4 million, with more than €11 million in pending fees awaiting refunds.• Leveraged market trends, historical data, and customer behavior analysis to create precise and compelling sales presentations.• Participated in client meetings, utilizing both video conferences and face-to-face interactions.• Negotiating contracts to secure mutually beneficial agreements.•Effectively managed and mentored a team of two off-site meeting coordinators to ensure a consistent flow of leads into WTax's pipeline using Salesforce.• Collaborated with cross-functional teams to optimize revenue growth for key accounts.• Actively participated in industry-specific events and trade fairs to stay updated and connected within our sector.

VATit specialises in identifying, researching and perfecting foreign Tax refund opportunities for our clients. Our core service offering is Value Added Tax (VAT) refunds for foreign corporations transacting in but not limited to the European Union (EU).Key achievements and responsabilities:• Acquire leads through various means, including cold and warm outreach, to establish and expand our customer base.• Identify prospective clients based on the nature of their business.• Conducting client meetings to enhance and solidify relationships.• Expanding market presence in the EMEA region.• Acquiring 50 new accounts, with 24 secured in the first year. This accomplishment earned me the distinction of becoming the first ever Business Development Manager in the group to be invited to the annual company conference within the first year of my tenure.

Templeton is an international IT recruiting agency specialised snce 1996 iwithin the contracting sector.Tasks were but not limited to:Recruitment specialist for Banking IT positions: Trading Software’s, Risk Management.-Specialised high quality recruitment services in the banking industry-Generate leads by acquisition (cold/warm) to build a customer base-Contract staffing for multinational organisations mainly in Europe & North America-Frequently visit existing clients to expand working relationship.-Provide candidates with a clear process which suits their knowledge and skills.-Provide after-care continuously after placement, on client side as well as candidate side.We have offices in London, Amsterdam and Shanghai and are looking at opening an office in South America soon.

Avancos offers various staffing solutions. These services are offered globally.Sr RPM Consultant Jan '08-Oct '10:-Manage the recruitment process for several clients-Working with the HR department and with the hiring managers to improve the recruitment processes-Involved in all stages of the recruitment process, from defining the job request to offer negotiation-Sourcing candidates through all channels; 3rd Party, social network, databases-Qualify candidates, phone screen and present them to the hiring manager-Lead a small team of off-site resourcers (Iceland & India) -Manage relationship with the other recruitment agenciesResearch Specialist Mar '07 - Jan '08:-Find candidates by head-hunting them (identifying them and calling targeted company)-Qualify potential candidate before handing them over to a consultant for a full screening and presentation to the client

Sales Agent Nordic Group, Fulfilment & Sales Department-Managing relationship with Travel Agencies located in Denmark, Norway, Sweden & Iceland-Regular visits to the KLM office in Copenhagen and local agencies-Managing request for group reservation (10-300 pax)-Verify allotment-Group fare negotiation Customer Care representative Flying BlueWorking on the Flying Blue (former Flying Dutchman) loyalty program of AirFrance-KLM.-Giving members information over the loyalty program (benefits, membership, account status, etc…) mainly by phone but also by e-mail.-Enrol new members-Making flight reservation on Amadeus-Call back members on escalated situation

Mediterranean Shipping Cruise is an Italian cruise ship company with a fleet of 13 ships sailing different routes around the globe.-Worked on the Mediterranean, Caribbean & Brazilian route on different ships-Leader of a Master Station 
-French hospitality desk Manager (excursions, complains-Escorting French groups on excursions, make a report after excursion on the services of local partners (transport, guide, food & beverages)
-Part of the program activity team for day and night entertainment.-Arrange/host cocktails for repeaters, honeymooners, companies incentives, etc…
-Provide safety instruction