Zach Miller

Zach Miller Email and Phone Number

Director, Analytics and Insights at Pearson @ Pearson
London
Zach Miller's Location
Boston, Massachusetts, United States, United States
Zach Miller's Contact Details
About Zach Miller

My hiring manager charged me with one task: “Make data and analytics more accessible to our Product Marketers.” How I accomplished that task was entirely up to me. Here’s a look at what I have done so far:- Founded and led an in-house agency-style analytics group called the Consumer Insights Hub (CIH) o Our mission includes briefs, data education, and innovation- Take on 10-15 briefs a month from clients of all product disciplines with my two-person team- Write and publish monthly newsletters to teach our clients about CIH innovations while also focusing on data education- Conduct roadshows / sales calls with different academic discipline groups to showcase our services and continually generate more briefs- Constantly keep track of similar briefs to develop Tableau dashboards - Develop innovative projects using a combination of 1st and 3rd party datasets. Here are some of my favorites: o Developed machine learning models to adapt 3rd party enrollment data with Pearson sales to develop the single source of truth for market share, takeaway targeting, and BCG matrix for Pearson Marketing and Sales o Complete revamp of survey analytics. Using Python and Tableau, I created a methodology that converts raw SurveyMonkey data into filterable Tableau dashboards which allows are practitioners to quickly customize and understand their survey results to gain insights. This includes natural language processing such as ngram and automated sentiment analysis to effectively cumulate open-ended questions. Additionally, I developed a survey guide which includes tips and tricks for developing surveys and information about our pre-survey consultation for a total end-to-end qualitative analytics services. o Total available market (TAM) analysis comparing Pearson sales to projected enrollments for each product across the US. This led to better understanding our gaps and where we might be losing to 3rd party sellers and piracy. o Begun the Lifelong Learning Trends project which revolves around better understanding student learning trends using multiple 3rd party sets including scraped and search trends dataIn summary, I specialize in understanding company problems that can be solved with data and developing innovative solutions with practitioners in mind.

Zach Miller's Current Company Details
Pearson

Pearson

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Director, Analytics and Insights at Pearson
London
Website:
pearson.com
Employees:
10
Zach Miller Work Experience Details
  • Pearson
    Director, Strategy Analytics
    Pearson Aug 2022 - Present
    London, Gb
  • Pearson
    Manager, Product Marketing Analytics
    Pearson Jul 2019 - Aug 2022
    London, Gb
  • Mavens Of London
    Consultant
    Mavens Of London Jun 2017 - Jul 2019
    London, Gb
    Promoted to Consultant for continued high-standard analytics, reporting, and client relations.
  • Mavens Of London
    Associate Consultant
    Mavens Of London Aug 2015 - Jun 2017
    London, Gb
  • King'S College London
    Student Representative
    King'S College London Sep 2013 - Sep 2014
    London, Greater London, Gb
    I was elected into the role of student representative by my peers when the program began. As a student representative I became the channel of communication between MSc International Marketing students and the professors and staff of the program Some of the other responsibilities of the role included recruiting various speakers, planning networking events, managing relationships with other school departments, and regularly meeting with other representatives.The most important skill that I utilized was organization. I had to maintain knowledge on wants / needs of various different groups such as students, facility, staff, other college departments, and guest speakers. I then had to distill this information to effectively communicate those stances to other representatives and groups. As a result of the work we completed various curriculum changes were made that added to overall student satisfaction.
  • Mercer
    Total Retirement Operator, Resolution Specialist
    Mercer Jun 2012 - Sep 2013
    New York, Ny, Us
    I began as a temporary employee, but was soon brought on full time. My role at Mercer was to maintain knowledge on both 401(k) and pension tax laws, serve various clients from different companies about their retirement benefits, and execute various financial transactions as required. I was able to utilize my communication skill set in the call center and provide outstanding service. During a critical feedback session I was told I needed to better persuade customers to use the company website. As such, I created a research proposal which later gained support from senior management. For two months I was put in charge of a 10 person team of peers and compiled data weekly into a report. Ultimately, my findings resulted in the implementation of new practices which are still used in training today. I completed this process four months into the job as a temp.Additionally, eight months after I was hired I was promoted to Resolution Specialist. I was promoted because of my ability to diffuse tense situations with clients and my desire to take on more responsibility. The job included effectively managing escalated and unique situations, reestablishing trust with clients, maintaining multiple sensitive client relationships simultaneously, working closely with actuaries to resolve client issues, training of newer employees, and assisting managers in various duties.
  • Bridgewater Cable Access
    Newsroom Intern
    Bridgewater Cable Access Jan 2010 - May 2010
    The news studio internship was to assist in a grant-sponsored research project called "Assimilation in the News Room." The primary goal of the research was to build upon previous work in corporate culture assimilation. Throughout the course of the internship, however, I took on a variety of roles such as camera operator, news anchor, technical director, and video editing. Additionally, I was often sent to interview various people for stories.
  • Wellspring Camps
    Fitness Counselor
    Wellspring Camps Jun 2009 - Aug 2009
    Us
    I was hired as a fitness counselor at Wellspring as I have earned a black belt in Tae Kwon Do, I had experience working in special education, and my ability to handle crisis communication. During the session I was responsible for monitoring, evaluating, and encouraging a group of 50+ students between the ages of 12 - 27. Additionally, I developed various work out programs that complimented the camps already established itinerary. Crisis communication management was a tool I often used to assist campers who were having trouble adapting to new dietary and fitness routines.
  • Papa Gino'S
    Team Member, Birthday Party Coordinator
    Papa Gino'S Jun 2004 - Aug 2008
    Dedham, Ma, Us
    I was hired for this job at 16 years old. I began as a dish washer, but eventually moved into all positions including food preparer, cook, host, and cashier. I had two major accomplishments at Papa Gino's. The first was becoming the companies top salesperson during a promotional event. I discovered in this position that I enjoyed sales and learning tactics to persuade. Second, I became the Birthday Party Coordinator and maintained perfect review scores for the three years I held the title. This role consisted of ensuring adequate supplies, promoting the party service, and leading a party of 10+ children for three hours.

Zach Miller Skills

Research Social Media Marketing Social Media Powerpoint Microsoft Office Presentations Marketing Strategy Communication Sales Microsoft Excel Market Research Brand Management Public Speaking Customer Service Creative Writing Microsoft Word Marketing Communications Time Management Game Development Social Skills People Skills Analytical Skills Digital Marketing Dedication To Continuous Improvement Teamwork Oral And Written Communication Skills Conflict Resolution Leadership

Zach Miller Education Details

  • King'S College London
    King'S College London
    International Marketing
  • Bridgewater State University
    Bridgewater State University
    Individualized (Media Studies And Business Communications)
  • The Manchester Metropolitan University
    The Manchester Metropolitan University
    Communications

Frequently Asked Questions about Zach Miller

What company does Zach Miller work for?

Zach Miller works for Pearson

What is Zach Miller's role at the current company?

Zach Miller's current role is Director, Analytics and Insights at Pearson.

What is Zach Miller's email address?

Zach Miller's email address is za****@****ail.com

What schools did Zach Miller attend?

Zach Miller attended King's College London, Bridgewater State University, The Manchester Metropolitan University.

What are some of Zach Miller's interests?

Zach Miller has interest in American Football, See 1+see Less, Branding, Traveling, Video Editing, Soccer, Civil Rights And Social Action, Education, Marketing Strategy, New Technologies.

What skills is Zach Miller known for?

Zach Miller has skills like Research, Social Media Marketing, Social Media, Powerpoint, Microsoft Office, Presentations, Marketing Strategy, Communication, Sales, Microsoft Excel, Market Research, Brand Management.

Who are Zach Miller's colleagues?

Zach Miller's colleagues are Mary Stansbury, Sandhya C. Shekhar, Stephanie Walker, M.s., Maulida Ayu, Teresa Rockwood, Reddy Bully, Mike Johnson.

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