I guide our organization through the process of digital transformation. I work closely with business and IT leaders to craft a strategy that aligns with organizational goals by making recommendations on tools and processes we should adopt. My tasks include ensuring our systems integrate seamlessly, unlocking valuable data insights, and setting up our tech infrastructure to be both scalable and secure.

As a highly motivated and results-driven professional, I co-founded buyback.ai and lead the development of the platform, driving exceptional value for users. Leveraging my expertise in business development and project management, I consult with businesses of all sizes to improve their workflow management, and successfully onboard new clients. With a focus on continuous improvement, I oversee feature development, design improvements, and incorporate client feedback to enhance the platform.

Developing, maintaining and executing asset management program including: device procurement, device testing, ensuring all devices are sanitized based on Department of Defense standard 5220.22-M.Collaborates buyback, purchase order creation, and device purchasing with current and prospective clients. Performs regular audits to ensure CMDB data integrity and compliance.Responsible for the full ITAM lifecycle management of all client’s IT assets. Drives process improvements for IT Asset Management through best practices and automation.Directs the development of the IT department through conducting analysis on past, present, and trending data.Handles requests from end users, managers, developers, and team members for specific IT Asset Management data information.

Ensuring customer devices are repaired to full functionality. Learning new techniques to repair devices. Learining the hardware configurations in new devices. Keeping up to date with the tech industry. Ordering parts for the store and ensuring customer satisfaction.

As a sales associate I am responsible for finding the perfect luggage for each customer who walks in the door. Other responsibilities involve repairing damaged luggage and dealing with sales representitives from other companies.

Maintaining a healthy working environment. Ensuring customer satisfaction while keeping the store above its sales quota(while maintaing my own).

My role was to ensure that my Lead Data Analyst had all information he/she needed in order to complete the analysis for each client. Creating automation programs in order to complete everyday tasks thus saving valuable time for myself and my peers.