Zach Chew Email & Phone Number

Framingham, Ma, Us

Executing daily operational excellence, cultivating a robust organizational culture, delivering on growth strategies and financial targets.

Talent Director with Robert Half Management Resources, the premier provider of senior-levelaccounting, finance and business systems professionals on a project and interim basis. With more than135 offices worldwide, we have an extensive network of consultants in areas including audit andcompliance, financial reporting, accounting, finance, business systems, taxation, administration andoperations management, and project management.Robert Half Management Resources is the world’s leading provider of senior-level accounting, financeand business systems professionals on a project and interim basis. Our consultants specialize in corporate accounting, financial and business systems analysis, internal audit, taxation, regulatorycompliance, mergers and acquisitions, financial reporting, and more.

Assist small businesses in developing multiyear strategic plans. Analyze revenue data and develop trend reports to identify channel strengths and weaknesses. Develop multiyear financial models to set achievable targets. Develop headcount utilization models to plan, measure and monitor targets. Develop actionable plans to meet short term targets.Assist small businesses in gaining operational efficiency. Analyze current process and determine areas for improvement. Develop and implement new processes and tools to improve efficiency. Research and implement new software systems.

Boston, Massachusetts, Us

Served as Business Partner to Global Exchange, a new line of business, to assess and drive growth opportunities. Maintained monthly accounting close process for revenue recognition and accuracy of expense accruals per GAAP requirements. Prepared monthly financial reports to advise management on current status, run rate projections and potential gaps to plan. Collaborated with department leaders to drive business growth. - Built complex financial models to evaluate multiple scenarios. - Developed headcount affordability model to assess funding availability. - Developed new cross functional processes.Managed revenue portfolio of about $380M. Developed revenue analytics to identify components and impact from market or business drivers. Developed budget and forecast, identifying growth drivers and risk /opportunities to plan. Created tools and reports to establish run rate trends and identify action plans to mitigate risk. Performed monthly accrual analysis including run rates, amortization and other known changes. Created variance explanations of monthly results to budget and forecast.Served as Business Partner to four operations teams servicing large key clients. Reviewed monthly results and identify any revenue and expense risk/opportunities. Focused discussion on implementation status, impact on capital investment and impact to expenses based on post conversion operating model. Modelled multi-scenario financials to support business in their client negotiations.Performed lead role in managing SOX audit activities. Coordinated all audit activities for IMS and advises business teams to be in compliant with the established controls and standards.Performed lead role in quarterly and annual asset impairment analysis for IMS assets including modeling forward looking financial scenarios and presenting findings to management team.Certified Facilitator to conduct Senn Delaney culture shaping courses to internal finance team members.

Philadelphia, Pa, Us

Responsible for overall finance and business operations for Southern Colorado area. Area responsible includes finance, accounting, capital, accounts payable, payroll, facilities and warehouse.- Implemented new Region/Area operational model in Colorado Springs in <3 months with minimal interruption to the business by developing sound cross functional strategies.- Served as Business Partner to Technical Operations to reduce expenses 20% by identifying risks/opportunities, developing reports and dashboards, creating action plans, raising awareness and implementing controls.- Partnered cross functionally in customer growth initiative by modeling financial impact of labor resources, evaluating operational readiness and monitoring for execution excellence.- Performed monthly financial close and variance analysis, determined root causes and implemented recovery action plans. Presented results and action plans to regional management team.- Led development of annual budget and monthly forecasts.- Managed Capital and Expense business plans including presentation of current state analysis and ROI projections. Secured additional $1.3M funding for network improvement project.- Monitored for adequate and high quality inventory of equipment and materials. Facilitated cross functional escalations for new equipment launches and during low inventory levels.- Improved internal employee experience via open feedback mechanism and timely follow-up.- Implemented new 3rd party collection vendor process.- Reviewed and approved bi-weekly commission calculations and payroll register.- Maintained Audit ready profile for 3 operations locations.

Philadelphia, Pa, Us

Regional financial and operational responsibilities for market of 289K subscribers, $332M Revenue and $41M Capital.- Managed 8 Direct Reports in Finance, Accounting, Capital, Payroll, Collections, Warehouse, Fleet, Facilities, Tap Audit, Security and Customer Service Centers with 75 Indirect Reports. - Led strategic planning and development of annual budgets and monthly forecasts, including modeling of cross functional initiatives, management of all internal and external deadlines and creating an optimum environment for all departments throughout the budget process.- Led cross functional Sales, Marketing and Technical Operations teams in developing sales acceleration plans to include marketing, sales and fulfillment strategies, inventory management and modeling of financial impact. Monitored execution of set plans and implemented necessary adjustments. Exceeded budget target by 15%.- Responsible for overall training, coaching, mentoring and cohesive leadership of a new Southwest Region Finance Team.  Developed and implemented plan to stabilize the Finance team and minimize voluntary employee churn via definitions of roles and responsibilities, organization of work and open two way communications. Reduced churn by 86% within a year.  Revised, improved and implemented new tools and process to increase the P&L Forecast accuracy on Average Revenue Per Unit and Total Revenue dollars and developed prioritization plan on capital spending. Trained team on performing monthly financial close and variance analysis, determining root causes and implementing recovery action plans.- Maintained Audit ready profile for 10 operations locations.- Revised internal collection process and implemented new 3rd party collection vendor. Collection rate improved 30% within 6 months.- Partnered with HR to lead teams through the change cycle during regional restructuring activities.- Completed various corporate leadership programs and served as mentor to emerging leaders.

Philadelphia, Pa, Us

Responsible for overall finance and business operations for Central Valley area. Functions responsible includes finance, accounting, AP, payroll, tap audit, security, facilities and warehouse. - Improved warehouse operations by partnering with Technical Operations to implement new Material Inventory Program and Enhanced Digital Converter Box Testing. Results greatly benefited Technicians in increased efficiency of 10% and improved relationships with warehouse teams. P&L savings of $300,000 annually. - Managed monthly financial close process including accruals, journal entries, account reconciliations and variance analysis.- Developed annual budgets and monthly forecasts.- Improved collection team’s efficiency by 25% by implementing automation on parts of the process. - Managed payroll process and system conversions. - Managed Tap Audit and Security functions to identify cable theft and partnered with sales teams on conversions.- Maintained Audit ready profile for 3 operations locations.- Served as mentor to emerging leaders.

Philadelphia, Pa, Us

- Hired and trained new Accounting and Finance team members and implemented internal processes.- Developed annual budgets and monthly forecasts.- Partnered with IS/IT to identify and develop ad-hoc reports for targeting specific subscriber segments and led implementation of annual rate adjustments.- Managed monthly financial close process including accruals, journal entries, account reconciliations and variance analysis.- Managed payroll process and system conversions.- Sr. Financial Analyst (06/99 to 12/02)