Zach Collins Email & Phone Number

Canada

Vancouver, British Columbia, Canada

- Proactively engage with clients to understand their evolving business needs and objectives, fostering strong, long-term relationships.- Initiate regular communications to anticipate challenges and provide preemptive solutions that enhance the customer experience.- Collaborate with clients to identify cross-sell and upsell opportunities, leveraging additional features and services to drive revenue growth.- Monitor usage metrics to identify and address potential adoption hurdles, ensuring effective execution of sales strategies.- Align client strategies for mutual success, contributing to expansion opportunities within existing accounts.- Maintain a structured approach through sales checklists and processes to meet timelines and achieve sales goals.

Dublin, County Dublin, Ireland

- Managed a Global Titanium account at Dell, achieving annual sales exceeding millions.- Leveraged strong communication and collaboration skills to consistently meet and exceed sales targets within specified deadlines.- Spearheaded the upselling of services and products by identifying customer needs and integrating AI solutions to enhance offerings.- Cultivated strong relationships by leveraging deep knowledge of Dell Technologies product and service offerings.- Collaborated closely with external sales and solutions teams to align strategies and achieve common goals.- Maintained and optimised the account pipeline, including developing account plans, forecasting, opportunity close plans, quarterly territory plans, and conducting partner quarterly reviews.

Clonakilty, County Cork, Ireland

- Managed social media presence across multiple platforms including Facebook, Instagram, Snapchat, TripAdvisor, and Google Business Suite.- Led the marketing campaign that won the "Ireland’s Best Local Pub" award, highlighting innovative social media strategies and community engagement.- Created compelling social media content using Canva and CC Express

- Directed all bar operations as the head bartender, overseeing personnel management, inventory control, and customer service to ensure efficient and smooth daily operations.- Received professional training in barista skills and mixology, adept at crafting a wide range of coffee beverages and cocktails with exceptional quality and presentation.

Bandon Cork

- Customer service assistant across all shop departments. - Strong interpersonal and customer service skills developed through customer relationship building and handling customer complaints.- Extensive experience with product advertising and upselling to entice potential consumers.

Bandon, Co. Cork, Ireland

- Helped create an E-commerce website for Bandon Co-Op which helped customers shop online and purchase local produce no matter where in Ireland they are situated. - Set pricing and descriptions to make each product sold more appealing than the next

Bachelor'S Degree, Marketing

Education record