Zachary Curliano Email & Phone Number

Hayward, California, United States

• Lead customer service team; driving sharing and scaling of successes, opportunities for improvement, best practices, and learnings through weekly stand up meetings, collaborative customer problem solving, and proactive.
• Grow and manage all “house” accounts; solving daily matters in question regarding to product, delivery, and lead time
• Identify process inefficiencies in internal technology and communication, researching solutions, determine best option, implement… Show more
• Identify process inefficiencies in internal technology and communication, researching solutions, determine best option, implement and trained company on new processes such as:
• Microsoft Teams: previous lack of instant communication and sole reliance on email, Teams is now most used internal comm tool
• PCI: vulnerability in company’s collection/processing of credit card information, successful implementation of a PCI compliant solution, that automated and secured the process from start to finish

Richmond, California, United States

• FY2022: $1.8M in sales, highest in company, and an average 29.5% margin through prospecting and cold calling alone
• Build book of business and deliver expanded customer value by identifying large, undiscovered opportunities and finding challenges in prospect’s current product use, suggest and test customized and targeted solutions.
• Create and source new product lines to address changing market and… Show more
• Create and source new product lines to address changing market and business needs amind COVID-19; drove development of strategies and educated sales team, enabling $2-3M increase in company revenue in 2 years
• Provide consultative services to government stakeholders to understand needs through dialogue before conducting analysis and making recommendations, resulting in large, dynamic deals ensuring recommended product’s.

San Francisco Bay Area

• Created business opportunities by working list of 250 assigned prospects
• Learned technical specifications of Samsara’s software and IoT sensor solutions
• Placed on average 75-100 outbound calls a day

Oakland, CA

• Drove renewals, created new opportunities and up-sold clients to establish ~$200k quarterly book of business
• Led Account Executive new hire trainings on sales related software (i.e. Outreach and Salesforce)
• Created full cycle deals with previously non-spending agencies by educating agencies on Pandora’s value proposition and ad effectiveness through diversifying product mix
• Drove renewals by highlighting successful campaign metrics (i.e. clicks, reach, and frequency) and… Show more
• Drove renewals by highlighting successful campaign metrics (i.e. clicks, reach, and frequency) and justified budget increase through growing metrics and maintaining saturation within the marketplace Show less

Oakland, CA

• Created ~$162k quarterly book of business through hunting and prospecting
• Averaged over 103% quota attainment level through 3 quarters- consistently landed within top 10% of department quota attainment
• Developed and shared industry specific sales emails with relevant collateral (i.e. case studies, one sheets, external/internal listening metrics)
• Acted as consultant recommending ad products relevant to specific client KPIS

Oakland, CA

• Responsible for growing Pandora’s advertising revenue stream by creating new business opportunities through prospecting, hunting, and social selling
• Developed new training materials to accompany procedural changes within the Account Development Specialist team
• Maintained 100% or more quota level attainment

Oakland, CA

• Received hands on digital sales training through shadowing executives, in depth product trainings, and team sales trainings
• Prospected over 300 new leads for Account Executives
• Created efficient time saving sales applications for the department which increased efficiency
• Audited and reviewed over 400 existing accounts to find missed sales opportunities

Emeryville, CA

• Led and oversaw the liquidation and sale of clients’ technical inventory
• Built book of business through cold calling and relationship mining and management which generated $50K per month in sales
• Managed the complete liquidation and selling cycle from item inventory and pick up, to pricing, marketing, selling, and shipping goods
• Maintained an efficient operating environment by training new sales reps while continuing to learn effective practices from the company’s owner

Oakland, CA

-Provided administrative support to law firm staff that included answering phones, technical support, and calendaring and coordination of meetings -Assisted in the implementation of new software that lead to more efficient time keeping and record management

Bachelor'S Degree, Finance, General, Senior

Activities and Societies: Theta Chi

Education record