Zachery Wright's Location
George Town, Cayman Islands, Cayman Islands
About Zachery Wright
"Passion and Purpose drive everything I do."Hi, I’m Zachery Antonio Wright, a dedicated professional committed to creating meaningful experiences in every role I take on. Currently, I’m a front desk agent at Holiday Inn, where I ensure every guest feels truly welcome from the moment they arrive. My journey, however, spans across a variety of industries, from customer service in telecoms to animal caregiving and healthcare, with one consistent thread—building genuine connections and delivering exceptional service.In addition to my hospitality work, I’m also a professional tarot reader and Reiki practitioner here on the island, helping clients find clarity and balance. As the owner of Express Yourself Entertainment, I proudly organise and host events that celebrate and uplift the LGBT community in the Cayman Islands. I’m passionate about creating safe, inclusive spaces where everyone can feel free to express themselves without judgment.Here’s what I can offer:♦ Over 8 years of diverse experience across customer service, healthcare, hospitality, and event management.♦ A strong ability to streamline operations, manage VIP services, and ensure memorable guest experiences.♦ Proven expertise in delivering high guest satisfaction and retention, whether through personalised service or creative event planning.♦ A talent for listening, understanding individual needs, and crafting solutions that make people feel valued.♦ A commitment to inclusivity and innovation, always seeking ways to enhance service delivery and improve customer engagement.Whether I’m ensuring seamless hotel stays, managing care at an animal center, or leading vibrant LGBT events, I’m focused on making a positive impact and ensuring people leave better than they arrived.I’m currently open to exploring new opportunities that allow me to bring my experience, passion, and people-first approach to your team. If you’re looking for someone who combines strong organisational skills with creativity and a deep commitment to inclusivity, I’d love to connect and discuss how I can contribute to your organisation.Let’s collaborate to create something impactful together.
Zachery Wright's Current Company Details
Mod Realty
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Real Estate Agent
George Town, Cayman Islands
- Website:
- linktr.ee/modrealty.ky
- Employees:
- 7
Zachery Wright Work Experience Details
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Real Estate AgentMod RealtyGeorge Town, Cayman Islands
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Real Estate Agent | MyrealtorMyrealtor Cayman Islands Oct 2024 - PresentCayman IslandsAs a real estate agent with MyRealtor, I, Zachery (Zee) Wright, bring a unique blend of edginess, authenticity, and charisma to the Cayman Islands real estate market. My approach transcends traditional transactions; I curate luxury experiences that showcase the island's allure in a fresh and engaging way. Driven by a bold vision, I create captivating property tours and lifestyle insights that resonate with clients and make them feel like VIPs. I pride myself on my genuine connections and dedication to understanding each client's needs, ensuring they find not just a house, but a true home. With a passion for redefining luxury, I invite you to join me in exploring the vibrant opportunities that the Cayman Islands have to offer. Let’s connect and make your real estate dreams a reality! -
Front Desk AgentHoliday Inn / The Grand Caymanian Resort Aug 2024 - PresentWith a passion for delivering exceptional customer service, I had the opportunity to work as a part-time Front Desk Agent at Holiday Inn / The Grand Caymanian Resort. In this role, I was the primary point of contact for guests, responsible for ensuring a seamless and enjoyable experience from check-in to check-out. Utilising my strong communication skills, property management expertise, and local knowledge, I provided personalised support to guests, exceeding their expectations and fostering a loyal customer base. My experience in this role has equipped me with the skills to effectively manage front desk operations, resolve guest complaints, and maintain financial integrity.♦ Managed front desk operations, coordinating check-in/check-out, room assignments, and guest services.♦ Utilized property management system (PMS) to optimise room availability and guest profile accuracy.♦ Provided expert recommendations on local attractions, dining, and entertainment.♦ Resolved guest complaints promptly, ensuring satisfaction and retention.♦ Collaborated with housekeeping and maintenance teams to ensure timely room preparation.♦ Maintained financial integrity through accurate cash handling and credit card processing.
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ConciergeAmvivo Jan 2024 - Aug 2024Cayman IslandsIn my role as Concierge for AMVIVO LTD, I had the opportunity to provide personalised assistance to Holiday Inn guests, enhancing their stay experience. Leveraging my knowledge of local attractions, events, and transportation options, I tailored recommendations to meet guests' unique preferences. My experience in this role has equipped me with the skills to effectively coordinate reservations, excursions, and transportation, as well as implement training programs to enhance employee performance.♦ Booked reservations, excursions, and taxi transfers, catering to guests' preferences.♦ Delivered comprehensive information on hotel amenities and local attractions.♦ Implemented training programs to enhance employee skills and performance.♦ Collaborated with department heads to identify training needs.♦ Assisted in launching new tours and services for AMVIVO LTD.♦ Built strong relationships with guests, ensuring a memorable experience. -
Caregiver Support RepresentativeSeven Mile Animal Centre Apr 2024 - Jul 2024As a compassionate and detail-oriented individual, I was well-suited for the role of Caregiver Support Representative at Seven Mile Animal Centre. In this position, I was the first point of contact for clients and their pets, providing outstanding service and support. Utilising my excellent communication skills and veterinary knowledge, I ensured seamless interactions between clients, veterinarians, and support staff. My experience in this role has honed my ability to handle sensitive situations, maintain accurate records, and provide empathetic support to clients.♦ Coordinated veterinary appointments, ensuring efficient scheduling and client satisfaction.♦ Managed client records, maintaining confidentiality and data accuracy.♦ Provided detailed information on services, treatments, and procedures.♦ Addressed client inquiries and concerns with empathy and professionalism.♦ Maintained a welcoming reception area and supported administrative tasks.♦ Facilitated follow-up appointments and reminder calls for continuity of care.
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Customer Service Representative – Provisioning B2B TempFlow Oct 2023 - Jan 2024Cayman IslandsDriven and customer-focused professional, I had the opportunity to work as a Customer Service Representative at Flow, a leading telecommunications provider. In this role, I was instrumental in delivering exceptional service to corporate clients, driving business growth, and ensuring seamless integration into the Flow network. Utilising my expertise in sales, customer support, and process efficiency, I consistently exceeded client expectations and contributed to the company's success. My experience in this role has equipped me with the skills to effectively manage customer relationships, resolve complex issues, and optimise business processes.♦ Streamlined SIM card and mobile phone provisioning for corporate clients.♦ Spearheaded customer porting from diverse networks to Flow.♦ Ensured seamless post-contract signing transitions for business clients.♦ Drove sales transactions and facilitated commission acquisition.♦ Delivered exceptional support to business customers.♦ Proactively addressed customer inquiries, elevating overall satisfaction. -
Registrar / Payment ProcessorCayman Islands Health Services Authority Jan 2020 - Sep 2023George Town, Cayman IslandsDetail-oriented and patient-centered professional, I worked as a Registrar/Payment Processor at Health Services Authority, a leading healthcare provider. In this role, I was responsible for ensuring accurate patient registration, efficient payment processing, and exceptional customer service. Utilising my expertise in the Cerner system and Revenue Cycle System, I optimized financial processes, resolved complex billing issues, and contributed to high patient satisfaction rates. My experience in this role has honed my skills in data management, customer support, and financial administration.♦ Registered patients with accuracy, ensuring flawless demographic data entry.♦ Validated insurance information through online portals and direct inquiries.♦ Computed and collected co-payments, ensuring seamless financial transactions.♦ Resolved billing inquiries with expertise and courtesy.♦ Managed daily cash, cheque, and card transactions with financial integrity.♦ Facilitated patient appointments, optimising scheduling efficiency. -
PorterCayman Islands Health Services Authority Mar 2018 - Dec 2019A compassionate and safety-focused professional, I began my career as a Porter at Health Services Authority. In this role, I ensured the safe transportation of patients, medical supplies, and equipment throughout the hospital. Demonstrating attention to detail and adherence to safety protocols, I contributed to the seamless delivery of patient care and maintained a safe environment for patients, staff, and visitors. My experience in this role has taught me the importance of teamwork, adaptability, and effective communication in a fast-paced healthcare setting.♦ Safely transported critically ill patients and specialized medical equipment.♦ Facilitated transportation of medical supplies and oxygen cylinders.♦ Collected and delivered blood samples and medical specimens.♦ Managed transportation of clinical waste and hazardous materials.♦ Trained and oriented new porter staff, ensuring high service standards.♦ Maintained a safe and compliant environment within the hospital.
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Customer Service RepresentativeCaribbean Utilities Company, Ltd. Jul 2016 - Jan 2018I worked as a Customer Service Representative at Caribbean Utilities Company Ltd., providing exceptional support to customers and ensuring seamless transaction processing. Utilising my expertise in billing, customer service, and financial administration, I efficiently resolved customer queries, processed payments, and maintained accurate records. My experience in this role has equipped me with the skills to effectively manage customer relationships, troubleshoot issues, and optimise financial processes.♦ Processed customer bill payments through diverse channels.♦ Provided adept assistance to customers, addressing queries and troubleshooting issues.♦ Conducted daily reconciliation of cash, cheque, and debit card transactions.♦ Maintained customer account integrity through regular updates and investigations.♦ Facilitated seamless connection and disconnection of services.♦ Filed Customer Directives and Contracts, ensuring organised documentation.♦ Communicated company changes impacting customers.♦ Notified customers of refund or claim cheques. -
Executive Officer – Corporate Services, Ministry Of Education, Employment & Gender AffairsCayman Islands Government Mar 2016 - Jun 2016I served as an Executive Officer in the Ministry of Education, Employment & Gender Affairs. In this role, I managed employee files, leave records, and contracts with precision and confidentiality. Utilising my expertise in data management and document administration, I ensured accurate and up-to-date information, contributing to streamlined HR processes. My experience in this role has honed my skills in document management, data entry, and employee onboarding.♦ Managed employees' files, ensuring secure storage and organisation.♦ Entered leave records into the Leave Tracking System.♦ Organised contracts and documents into the Electronic Content Management System.♦ Developed comprehensive induction packages for new employees.♦ Formulated and administered employment contracts. -
Office Support Assistant, Treasury DepartmentCayman Islands Government Jan 2015 - Mar 2016Worked as an Office Support Assistant in the Treasury Department, providing critical support in financial operations. Utilising my expertise in data entry, financial documentation, and process coordination, I ensured accurate and efficient financial record-keeping, contributing to transparency and accountability. My experience in this role has equipped me with the skills to effectively manage financial data, coordinate processes, and maintain precise records.♦ Collected night bags from designated banks, filing deposit slips.♦ Generated and posted Monthly Stamp and Government Tax Journals.♦ Coordinated collection of bank drafts from multiple banks.♦ Conducted data entry into the Debt Recovery Database.♦ Updated wires and transfers spreadsheet.
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Hr Assistant / Portfolio Of The Civil ServiceCayman Islands Government Sep 2014 - Oct 2015I played a pivotal role in supporting the Portfolio of the Civil Service, ensuring seamless operations and exceptional customer service. During my tenure, I developed a comprehensive understanding of human resources principles, recruitment strategies, and employee relations. My expertise spanned multiple areas, including data management, financial administration, and employee engagement. This diverse experience enabled me to foster a productive and collaborative work environment, driving organisational success.♦ Spearheaded recruitment initiatives, utilising strategic matrices to identify top talent aligned with organisational objectives.♦ Demonstrated exceptional customer service skills, ensuring client needs were exceeded through effective communication.♦ Compiled data to support Freedom of Information Requests, promoting transparency and efficient information retrieval.♦ Established an electronic archive for financial batches, streamlining audit processes and financial documentation.♦ Administered bill payments for government entities, showcasing proficiency in financial systems.♦ Facilitated forums and established a comprehensive contact directory, showcasing organisational and networking skills.
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Maintenance ManOrchid Development 2011 - 2012I was responsible for ensuring the facility's optimal condition, providing a pristine environment for customers and staff. This role allowed me to develop my technical skills, including maintenance, repairs, and upkeep. I worked closely with the facilities team to identify and address potential issues, implementing proactive maintenance strategies to prevent downtime. My attention to detail and ability to work independently contributed to the overall success of the maintenance department.♦ Executed diverse maintenance tasks, including cleaning, tiling, painting, and carpentry work.♦ Conducted regular inspections to identify maintenance needs, proactively addressing potential issues.♦ Collaborated with staff to ensure seamless operations and exceptional customer satisfaction.♦ Implemented safety protocols, guaranteeing a secure environment for customers and staff.♦ Demonstrated flexibility, adapting to changing maintenance priorities and needs.♦ Maintained accurate records of maintenance activities and repairs.
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Waiter / Kitchen AssistantThe Brasserie Restaurant 2009 - 2010Waiter/Kitchen Assistant at The Brasserie Restaurant, I was instrumental in delivering exceptional customer service, ensuring a positive dining experience for patrons. My role required collaboration with kitchen staff, servers, and management to maintain elevated culinary standards. I developed strong communication skills, adapting to dynamic restaurant environments and prioritising tasks to ensure efficient service. This experience honed my ability to work under pressure, multitask, and provide top-notch customer service.♦ Provided top-notch service, personally serving food to customers and fostering satisfaction.♦ Collaborated seamlessly with kitchen staff, maintaining elevated culinary standards.♦ Demonstrated expertise in crafting specialty beverages, elevating the coffee service.♦ Ensured rigorous daily cleaning procedures, maintaining a pristine environment.♦ Managed table settings, ensuring efficient turnover and minimising wait times.♦ Developed strong relationships with customers, promoting loyalty and repeat business.
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Student Assistant (Volunteer)Cayman Islands Health Services Authority 2005 - 2009I supported various administrative functions, ensuring efficient operations and effective communication. This role provided valuable insight into healthcare administration and the importance of accurate record-keeping. I worked closely with healthcare professionals, developing strong interpersonal skills and adapting to the fast-paced healthcare environment. My contributions enhanced the overall efficiency of the administrative team.♦ Scrutinised Purchase Orders, ensuring accurate logging and financial record accuracy.♦ Maintained a systematic filing system for medical records, guaranteeing easy retrieval.♦ Sorted and distributed mail, promoting effective communication within the organisation.♦ Prepared and distributed monthly Newsletter Booklets, enhancing internal communication.♦ Demonstrated attention to detail, ensuring accuracy in administrative tasks.♦ Developed strong interpersonal skills, working collaboratively with healthcare professionals.
Zachery Wright Education Details
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Cayman Islands Further Education Centre -
Civil Service College
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John Gray High School
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Passport 2 Success Program
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Ready2Work Program
Frequently Asked Questions about Zachery Wright
What company does Zachery Wright work for?
Zachery Wright works for Mod Realty
What is Zachery Wright's role at the current company?
Zachery Wright's current role is Real Estate Agent.
What schools did Zachery Wright attend?
Zachery Wright attended Cayman Islands Further Education Centre, Civil Service College, John Gray High School, Passport 2 Success Program, Penn Foster, Ready2work Program.
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