Zach Gatrel Email & Phone Number

Bellingham, Washington, United States

Bellingham, Washington, United States

Washington, United States

Bellingham, Washington, United States

Obtained Property and Casualty License for State of Missouri.Updated client accounts to reflect changes to insurance policy coverage and applicable premiums.Increased product knowledge and understanding of industry best practices through completion of Commercial Lines training program.

Bellingham, Washington, United States

Collaborated with Administration and Department Supervisors to improve processes, communication and efficiency of patient care throughout the company.Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.Recruited and hired intelligent support staff to bolster skills set of already talented team.Increased overall efficiency of standard practices through design and development of improved forms and expedited procedures.Participated in revenue cycle processes, working to maximize profitability and increase revenue.

Bellingham, Washington, United States

Oversaw department schedule, projects and quality standards.Cultivated talented team of prior authorization specialists through exceptional mentoring, coaching and teaching skills.Collaborated with authorization team to maximize patient satisfaction, simplify processes and improve efficiency.Cross trained other departments in basic insurance verification practices and documentation requirements in patient charts.Implemented provider outreach program to take over and streamline authorization process for outside provider offices referring patients to our facility.Assisted with covid 19 temporary remote setup for support staff departments.Identified reasons for denied claims and worked closely with insurance carriers to promote resolutions.

Bellingham, Washington, United States

Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.Notified ordering providers of denied authorizations and advised resolutions for denials based on medical necessity and insurance guidelines.Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.Collaborated with internal departments to provide insurance and authorization updates to patients.Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.Quickly responded to staff and provider inquiries regarding CPT codes.

Bellingham, Washington, United States

Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.Entered data in Medinformatix system to keep records of patient information.Answered phone calls, provided information to patients and connected patients to appropriate departments.Handled payment processing and provided patients with receipts and proper bills and change.Sorted incoming mail and directed to correct personnel each day.Communicated with outside offices to obtain records and transfer files for patient needs.

Bellingham, Wa

Maintained safety and security of premises, visitors and employees.Produced well-written reports detailing shoplifting and attempted theft.Reviewed CCTV footage to obtain evidence of theft.Controlled reduction of loss inventory by protecting company assets.

Bellingham, Wa

Resolved conflicts and removed patrons from premises when applicable.Verified IDs for legal age prior to admission into premises.Inspected each person to check for weapons or contraband before entering premises.Responded to medical emergencies before paramedic and law enforcement arrival.

Redmond, Washington, United States

Answered incoming telephone calls to provide store, products and services information.Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.Worked with fellow sales team members to achieve group targets.