★ Maintains accountability for revenue growth throughout a highly competitive territory, directing the efforts of a team of sales professionals.★ Examines historical performance, market trends, and the latest industry information to build monthly, quarterly, and annual sales forecasts.★ Directed new business development to secure a 340% gain in new loan originations, a 127% increase in average application amounts, and a 362% expansion in the pipeline of opportunities throughout the territory.★ Introduced key performance indicators to gauge sales performance against corporate goals and expectations for the district.★ Recognized for adopting solutions-based sales methods and focused employee training that yielded NPS scores of 100 for three consecutive months.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT AMERICAN EQUITY MORTGAGEOver the last 25 years, American Equity Mortgage, Inc. has grown to be one of the nation’s leading mortgage lenders and privately held direct lenders.

★ Advanced through multiple promotions, garnering the Chairman’s Award and Citizen of Excellence Award.★ Counseled vice presidents and senior vice presidents to improve sales effectiveness throughout the market.★ Led observations and assessments to identify opportunities to improve employee performance and skills.★ Hosted monthly leadership development workshops, using data analysis, observations, and feedback from executive management, as well as executive coaching for regional leaders.★ Recognized for managing four out of six regional managers to rank in the Top 10% nationwide for YOY revenue growth.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CITIZENS BANKCitizens Bank is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

★ Responsible for the success of 15 retail financial offices with $500MM in total assets under management, with the authority to staff and train teams to achieve optimal performance and solid results.★ Trained teams on outbound sourcing and sales methodologies, sparking a 1,733% YOY increase in scheduled appointments; introduced a sales process that served as a crucial factor in a 68% YOY revenue gain.★ Passed annual audits with zero negative findings across all branches.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CITIZENS BANKCitizens Bank is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

★ Reviewed and revised the bank’s training curriculum while developing company-wide communications that included newsletters.★ Led the development and implementation of an educational training program for 180 executives.★ Retained outside consultants to create a new sales model for the Business Banking group, producing 14 sales management roles and over 100 revenue-generating producers across 11 states.★ Reduced the ramp-up time for new employees by 22% by re-engineering Business Banking University.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CITIZENS BANKCitizens Bank is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

★ Ranked first in the company for revenue generation from commercial banking, 24% higher than the peer average.★ Shattered new business acquisition targets by 22% and completed new product originations at 114% of goal.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CITIZENS BANKCitizens Bank is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

Launched Charter One's Business Banking division in Columbus, OH by leading a 13 branch region through team and individual production. Enabled top tier performance through product training, prospect profiling, sales cycle management, and accountabilitly through performance review.

As a Banking Center Manager I led a sales and operations team that was responsible for new consumer and commercial business generation while maintaining a level of customer service that was second to none. When I left this position, the banking center had an asset base of over $35 million and was ranked 2nd in the country compared to banking centers in it's peer group.