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Business Development executive with a track record of turning six-figure partnerships into seven-figure partnerships with Fortune 100 customers. I've built and led high-performing teams, taken 10+ new products to market, launched complex customer relationships and partnerships from scratch, and established scalable playbooks and processes to support these activities.I currently lead the Client Success team at Optoro and serve as a member of the company's Operating Committee. My previous account and partnership management experience includes Loyalty Marketing at American Express, Sports & Entertainment Sponsorships at Madison Square Garden, and Experiential Marketing at two Interpublic Group (IPG) agencies; Momentum Worldwide and Octagon.
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Account DirectorBlue YonderWashington, Dc, Us -
Vice President, Client SuccessOptoro 2021 - PresentWashington, District Of Columbia, UsLead Account Management team and serve as member of the company's Operating Committee. Responsible for upsells and renewals, account P&Ls (revenue and profitability), account strategy, client value, and net promoter score. Our clients are leading retailers and brands, including Target, Best Buy, IKEA, American Eagle, and more. Returns cost retailers and brands $500 billion per year in the US alone, and the problem is growing. Optoro’s SaaS platform helps our clients improve post-purchase customer experience, reduce operational cost, and maximize value for returned and excess goods. Our impact has earned us recognition as a Deloitte “Technology Fast 500” and Forbes “Next Billion Dollar Startup”, among other awards and honors. -
Senior Director, Client SuccessOptoro 2019 - 2021Washington, District Of Columbia, Us
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Director, Client SuccessOptoro 2018 - 2019Washington, District Of Columbia, Us
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Senior Manager, Client SuccessOptoro 2016 - 2018Washington, District Of Columbia, Us
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Senior Account Manager360 Live Media, Inc. 2015 - 2016Washington, District Of Columbia, UsI led a range of successful client engagements, in which we analyzed the opportunity to increase market share for clients’ conferences and trade shows, then implemented key programming and marketing solutions to ensure event offerings aligned with marketplace needs. Drove renewals and upsells for my client engagements. -
Marketing Strategist360 Live Media, Inc. 2014 - 2015Washington, District Of Columbia, Us
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Membership Rewards Retail PartnershipsAmerican Express 2013 - 2014New York, Ny, UsPartnered with top brands, including Sony, Bose, Michael Kors, Tumi, and others to promote Card Member point redemption towards merchandise. Leveraged Card Member insights (e.g., spend data, interest graphs) to drive growth of the Membership Rewards merchandise business. -
Manager, Partnership StrategyMadison Square Garden Sports Corp. 2011 - 2013New York, New York, UsManaged MSG’s Marketing Partnerships with top brands, including JPMorgan Chase & Co., Delta, and Unilever. Developed and executed co-branded marketing campaigns, identified and negotiated partnership upsells and renewals, and drove internal teams to deliver on partnership goals. -
Account Executive, American ExpressMomentum Worldwide 2010 - 2011New York, New York, UsLed American Express' partnerships within Music, Broadway, and Family Entertainment. Executed integrated media plans to promote resulting offers to Card Members. -
Assistant Account Executive, American ExpressMomentum Worldwide 2009 - 2010New York, New York, Us
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Event Coordinator, BmwOctagon 2008 - 2009Stamford, Connecticut, Us
Zach Kramer Skills
Zach Kramer Education Details
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Penn State UniversityMarketing
Frequently Asked Questions about Zach Kramer
What company does Zach Kramer work for?
Zach Kramer works for Blue Yonder
What is Zach Kramer's role at the current company?
Zach Kramer's current role is Account Director.
What is Zach Kramer's email address?
Zach Kramer's email address is zk****@****oro.com
What is Zach Kramer's direct phone number?
Zach Kramer's direct phone number is +130176*****
What schools did Zach Kramer attend?
Zach Kramer attended Penn State University.
What skills is Zach Kramer known for?
Zach Kramer has skills like Marketing, Strategic Partnerships, Account Management, Integrated Marketing, Social Media Marketing, Sponsorship, Event Planning, Management, Digital Marketing, Marketing Strategy, Relationship Marketing, Advertising.
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