Hsien Chang Lee

Hsien Chang Lee Email and Phone Number

Customer Success Manager @ 聚上雲 Epic Cloud
Taiwan
Hsien Chang Lee's Location
Taiwan, Taiwan, Province of China
About Hsien Chang Lee

Hsien Chang Lee is a Customer Success Manager at 聚上雲 Epic Cloud.

Hsien Chang Lee's Current Company Details
聚上雲 Epic Cloud

聚上雲 Epic Cloud

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Customer Success Manager
Taiwan
Website:
epicloud.com.tw
Employees:
17
Hsien Chang Lee Work Experience Details
  • 聚上雲 Epic Cloud
    Customer Success Manager
    聚上雲 Epic Cloud
    Taiwan
  • Astrogate
    Product Manager
    Astrogate Oct 2022 - Sep 2024
  • Qnap Systems
    Project Manager
    Qnap Systems Jun 2021 - Aug 2022
    Coordinate cross-functional teams to roll out 6 products (NAS) in full-product cycle to market within 1 year.․Close 83% of issue tickets and 93% of tasks in average quarterly. ․Initiate 2 LEAN projects with sourcers to save up 17% of expenses.․Plan out 90+ manufacturing schedule with factory planner based on electronics/mechanical parts deliverary.․Expedite MIL-STD-810 test by allocating engineers resources to make extra 200K RMB order for ODM project.
  • Darfon
    Global Quality Manager
    Darfon May 2018 - Jul 2020
    Taoyuan County, Taiwan
    •Successfully roll out 3 products to markets and implement 10 quality projects including visual factory, PPID tracking system and ERP/MES system integration to enhance automation in factory, which declines annual failure rate by 30% in 6 months.•Versed in preparing 8D, 5C report for close-loop corrective actions and using quality tools like FMEA, SPC, Pareto chart to identify and mitigate risks. •Coordinate stakeholders to get involved in product life cycle from NPI to EOL.
  • Kla-Tencor
    Application Engineer
    Kla-Tencor Oct 2017 - Apr 2018
    Hsinchu County/City, Taiwan
    •Recipe optimization to ensure high-performance of defect scanner.•Improve the throughput by 12% , analyzing data and cross-validation statistically.•Provide rigorous training to clients and necessary mentorship.

Hsien Chang Lee Education Details

Frequently Asked Questions about Hsien Chang Lee

What company does Hsien Chang Lee work for?

Hsien Chang Lee works for 聚上雲 Epic Cloud

What is Hsien Chang Lee's role at the current company?

Hsien Chang Lee's current role is Customer Success Manager.

What schools did Hsien Chang Lee attend?

Hsien Chang Lee attended National Chiao Tung University, National Tsing Hua University.

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