- Facilitating business reviews with clients and maximizing online booking reservations- Strategic growth consulting and quarterly business reviews with clients- Consistently overachieving on annual sales goals- Selling software training and services to customers- High level of experience with customer retention and renewals process- Team training and mentoring new team mates

- Customer Success Manager with experience owning a large volume of SMB accounts in high performing territories in APAC.- Consistently rated as one of the top employees for customer satisfaction and account retention. - Enthusiastic about customer growth and account upgrades.- Developed customized sales demos and pilot trials for key customer accounts.- Helped with training for new customers and provided ongoing account check-in meetings.

- Leader in account management sales goals and overachieving with targeted account upgrades.- Success with managing an early-stage software implementation with Dell computers.- Created sales presentations and supported account executive team with targeted account management for names Fortune 500 accounts. - Expertise in managing salesforce reporting and integrated customer health metrics.- Key part of a team working with a high volume of business customers in California and Texas.