Zach Lyon Email and Phone Number
Zach Lyon work email
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Zach Lyon personal email
As a Technical Support Specialist I have provided reliable and efficient service to customers and internal users, leveraging decades of IT support experience. I troubleshoot and resolve complex issues with hardware, software, and network systems, ensuring optimal performance and user satisfaction.With a passion for fitness and wellness, I obtained my NASM-CPT and CPR & AED certifications, which enable me to offer professional and personalized training services to clients. I combine my technical and fitness skills to help people achieve their health and fitness goals, while also enhancing my own knowledge and expertise.
Restore Hyper Wellness
View- Website:
- restorecryotherapy.com
- Employees:
- 8
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Hyper Wellness RepresentativeRestore Hyper WellnessLake Forest, Ca, Us
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Hyper Wellness RepresentativeRestore Hyper Wellness Apr 2024 - PresentIrvine, California, United States -
Technical Support SpecialistUneekor, Inc. Jul 2022 - Dec 2023Irvine, California, United StatesAssisted customers with installing, configurating, and troubleshooting software and hardware Diagnosed and resolved technical issues including complex network configuration Followed up with clients to ensure functionality and peak performance Documented technical knowledge and interactions for tracking and reporting Effectively mentored new hire support specialists Collaborates with engineering teams and software partners to resolve complex issues -
Sales And Service Expert24 Hour Fitness Nov 2018 - Jul 2022Mission Viejo, California, United StatesBuilt relationships and translated the value of 24 Hour Fitness product and service offerings, with a strong focus on behaviors to drive member acquisition and retention. Delivered successful guest and member engagement, and attainment of sales revenue goals.Toured potential members through the club and described the facility, equipment, services and amenities that directly tied back to their individual fitness needs and goals.Partnered with management to provide a best-in-class, member-centric experience that strengthened member relationships and built member retention. -
Systems EngineerRoth Capital Partners Apr 2013 - Feb 2018Newport BeachProvide technical support for back-end application and IT infrastructureParticipate in the implementation of new platforms and application technologies in accordance with established project management methodologiesSupport business disaster recovery, perform weekly system backups, and maintain business continuityCreate databases and spreadsheets to improve inventory management, and reporting accuracyRespond to, resolve, and minimize adverse impacts to the business caused by errors in the IT infrastructure and find viable solutions to prevent reoccurrence of related incidents Maintain an awareness of current security threats, vulnerabilities, risks, and associated technical counter-measures, and security best practicesSupport in the creation and updating of process documentation, vendor interface for support and information gathering, system patching, application upgrades, coordination of deliverables with users and business groups, and after hours supportImprove workplace communication channels; designated as primary liaison between departments, clients, and vendorsIncrease office organization by developing more efficient reporting/documentation systems and customer database protocols -
Data And Software Sales And SupportMelissa Data Dec 2002 - Jul 2011Rancho Santa Margarita, CaRecommended and helped customers select appropriate data based on their needs.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Trained new employees on company customer service policies and service level standards.Provided thorough support and problem resolution for customers.Resolved customer complaints and concerns with strong verbal and negotiation skills.Displayed courtesy and strong interpersonal skills with all customer interactions.Trained new employees and explained protocols clearly and efficiently.Conducted business to business telephone sales.Negotiated prices, terms of sales and service agreements. -
Help Desk SupervisorMarconi Corporation May 1998 - Dec 2002Supervised 20 Help Desk analysts in a call center environment.Created, implemented, and trained users on custom software applications. Performed all day-to-day supervisory duties for call center.Presented outsourcing advantage presentations to top clients, including Mitsubishi, Boeing and CBS Television.
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Rma Database AdministratorWyle Systems Sep 1995 - May 1998Created databases and spreadsheets to improve inventory management and reporting accuracy.Assisted in all areas of administrative work including data entry, customer care and vendor response.Improved communication efficiency as primary liaison between departments, clients and vendors.Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
Zach Lyon Education Details
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3.81 -
General Studies
Frequently Asked Questions about Zach Lyon
What company does Zach Lyon work for?
Zach Lyon works for Restore Hyper Wellness
What is Zach Lyon's role at the current company?
Zach Lyon's current role is Hyper Wellness Representative.
What is Zach Lyon's email address?
Zach Lyon's email address is zl****@****fit.com
What schools did Zach Lyon attend?
Zach Lyon attended Stanbridge College, Saddleback College.
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