Zach Miller

Zach Miller Email and Phone Number

Senior Sales Operations Manager @ Honeycomb Insurance
Chicago, IL, US
Zach Miller's Location
Chicago, Illinois, United States, United States
Zach Miller's Contact Details

Zach Miller work email

Zach Miller personal email

n/a
About Zach Miller

I'm a dynamic leader with robust knowledge and passion for the world of automotive, transportation, and the collector car industry. With a background in revenue operations, strategic planning, P&L ownership, customer experience, business development, and project management, I've spearheaded transformative change within every organization I’ve taken part in, from Cars & Bids, to Affinitiv, and Clearcover Insurance. I am energized by building strategies, revenue, processes, teams, products, distribution channels, and business partnerships. I focus on finding the perfect balance of urgency and precision to propel teams towards revenue goals and operational excellence.What sets me apart? I'm a visionary who sees the big picture and crafts scalable solutions that satisfy all stakeholders, with the ability to wear many different hats and learn fast. Thriving in fast-paced, lean environments, I am adept at navigating ambiguity and turning challenges into triumphs. Consult some of the recommendations below in my profile to learn more about the impact my work has generated. My identity as a car enthusiasts isn't just part of my career, it's part of my lifestyle. From dissecting the latest trends in automotive tech to immersing myself in global car culture, I live and breathe everything automotive. My car auction consulting brand, Autobahn Auction Partners, allows me to provide solutions to car enthusiasts, car collectors, and dealerships who want to successfully sell vehicles within online retail auction platforms. I leverage my experience from Cars & Bids, where I valued specialty vehicles and coached sellers on using my auction success playbook to secure maximum value for their vehicle.I also developed my own creative brand with "The Auto Committee," where I share my automotive insights and event coverage to the audiences of my YouTube channel, blog, and Podcast. I am not just a spectator within the auto community, I am an active participant, engaging in social gatherings, motorsports, track drives, sponsorships, and industry events across the country. I've appeared on various automotive podcasts and have built relationships with car collectors, enthusiasts, and business owners around the country. Whether you're looking to optimize revenue operations, enhance your customer experience, build out business critical functions, or advance your brand presence, I bring a proven track record of cultivating positive change and achieving results. Let's connect and explore how I can contribute to your team's success and drive impactful results together.

Zach Miller's Current Company Details
Honeycomb Insurance

Honeycomb Insurance

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Senior Sales Operations Manager
Chicago, IL, US
Zach Miller Work Experience Details
  • Honeycomb Insurance
    Senior Sales Operations Manager
    Honeycomb Insurance
    Chicago, Il, Us
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  • Honeycomb Insurance
    Senior Sales Operations Manager
    Honeycomb Insurance Jun 2024 - Present
    Chicago, Illinois, Us
    Building and refining the most efficient cross functional revenue operations to support the scalable growth of habitational commercial property insurance products. Honeycomb Insurance is bringing simplicity and transparency to the real estate insurance space for condo associations (HOAs), building owners, property managers, and developers everywhere.
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  • Autobahn Auction Partners
    Founder
    Autobahn Auction Partners Apr 2024 - Present
    Are you thinking of entering the booming world of online specialty auctions to sell your interesting enthusiast or collector vehicle? Not sure where to get started? My experience working in the auction industry has produced over 300 auctions on platforms like Cars & Bids, Sotheby's Motorsport, and Bring a Trailer. Additionally, my deep knowledge of cars and the auto industry means you're partnering with a lifelong car enthusiast and car culture affiliate.I've guided auctions ranging from $8k Japanese Kei trucks, to Porsches, to a $1.8 million Rimac Nevera! There's a space in global car culture for all sub-markets and niche vehicles.Whether you are a first-time individual seller, a dealership looking to enter this market, a consignor, or an experienced seller hoping to elevate your presence and standout, I can provide my concierge services to achieve your digital auction success and keep you away from the dreaded "fail to sell" auction outcome.- Accurate Vehicle Valuation: I conduct detailed market analysis and leverage my industry expertise to determine the precise value of each vehicle, ensuring the seller has a clear understanding of its worth in the current market. I can also share reserve price proposals for consideration.- Platform Selection: Based on the vehicle's story, condition, target audience, and historical transactions, I guide the seller on selecting the most appropriate digital auction platform to maximize the visibility and sale price of their unique vehicle. There are many auction platforms to choose from and certain vehicles will thrive in the right environment. - Coaching and Preparation: To ensure the seller is well-prepared, I offer personalized coaching on vehicle presentation, documentation, auction strategy, bidder interactions, and brand building to help them navigate the complexities of digital auctions with confidence and efficiency.Ready to start selling?Email me at zach@autobahnauctionpartners.com today!
  • The Auto Committee
    Founder
    The Auto Committee Jun 2015 - Present
    I created The Auto Committee brand as a heartfelt expression of my deep passion for global car culture. This brand allows me to connect with fellow car enthusiasts and share our mutual love for everything automotive. Through my video experiences and written pieces, I invite you to join me in exploring the most captivating moments in my automotive adventures around the world.On The Auto Committee YouTube channel, you’ll find immersive content from major cars & coffee events, industry auto shows, concours gatherings, car museums, private collections, auto storage garages, performance shops, exotic car dealerships, and the thrilling atmosphere of motorsport events at iconic race tracks like Road America, Autobahn Country Club, and the Nürburgring. The Auto Committee blog is where I share my thoughts on various automotive topics that fascinate me. Whether it’s the latest car reveals, industry news, market trends, or more, I aim to provide insights that resonate with your interests and keep you engaged with the dynamic world of cars.My love for cars and motorsports has no boundaries. I revel in the latest hypercars and performance vehicles, yet I also find joy in exploring the full model lineups from every automaker and cherishing well-preserved, low value survivor cars from decades past. Motorsports also speaks to me, from the legendary Group C prototypes and competitive IMSA GTO/GTU race cars to the groundbreaking innovations in LMP-1 and LMDH, and the pinnacle engineering of Formula 1.Through The Auto Committee, I extend an invitation to all fellow enthusiasts to share our experiences within the vibrant world of automotive culture. You can read more about my years of experience in automotive and my journey as an enthusiast here: https://theautocommittee.com/about-us/my-automotive-journey/
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  • Cars & Bids
    Regional Business Development Manager - Midwest & Canada
    Cars & Bids Apr 2023 - Apr 2024
    San Diego, California, Us
    As an early hire on the newly constructed growth and business development team at Cars & Bids, I was tasked with crafting and executing a revenue growth plan for our specialty auction platform in the underdeveloped Midwest region and central Canada. The primary strategy focused on increasing vehicle supply by cultivating, building, and managing a book of seller accounts in my markets that would establish trust, build strategic partnerships, raise our average revenue per transaction, and evolve the brand. The book of business I built was comprised of vehicle consignors, collectors, brokers, independent dealerships, franchise dealerships, automotive storage businesses, car community groups, car museums, auto detail shops, and fabrication shops.With Cars & Bids being an underdog competitor in a crowded space, I had to dynamically develop our growth strategy and roadmap via continuous iteration of our prospecting, lead generation, client education, and retention tactics. Using a combination of client feedback, market research, and experimentation, I was able to grow my region from zero to $30k in average monthly revenue in less than a year.I launched over 315 auctions on the site.Outside of my client development duties, I worked internally to test new growth driven product features, optimize our client support practices, explore new marketing opportunities, scope out strategic partnerships/sponsorships, and generate new programs to boost client acquisition and retention. I was also a key resource in defining and launching our Salesforce CRM instance, along with building out the required analytics to monitor our success and track team KPIs. Other responsibilities included representing Cars & Bids within regional community and auto industry events to spread brand awareness and showcase the value of our efficient auction platform. This role allowed me to continue developing my network of B2B and B2C partnerships within the world of specialty automotive sales.
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  • Clearcover
    Director Of Growth Operations
    Clearcover Jan 2023 - Apr 2023
    Chicago, Il, Us
    As the Director of Growth Operations, I owned all of the operational plans and success metrics within our revenue initiative. Within any given day I wore many different hats as I collaborated with company leaders across departments, including tech product, insurance product, licensing, compliance, legal, finance, marketing, business intelligence, and customer experience (CX).Some examples of projects I lead were implementing new compliance and appointment practices to improve monthly cash flow, launching new agency commission & contingency strategies, developing growth incentive plans, redrafting vendor budgets and contract terms, and refreshing the internal CX knowledge base to improve agency enablement.
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  • Clearcover
    Growth Operations Manager
    Clearcover Sep 2019 - Dec 2022
    Chicago, Il, Us
    Clearcover brought me onboard as their first revenue operations hire tasked with scaling up our internal distribution channel functions to enable an aggressive growth forecast, largely supported by our entrance into the independent agency distribution channel.I acted as a cross functional leader across the organization, coordinating operating rhythms to ensure alignment on growth enabling projects, systems, products, and strategic partnerships. I was accountable for building, defining, and leading all business operations related to our independent agency, enterprise agency, choice, and consumer driven distribution channels. I implemented new software solutions such our first CRM platform, Pipedrive. I built new work streams such as automating our month end agency commission process. I scoped out business requirements for integrations that unlocked scale and operational excellence to support our overall P&L goals. I collaborated with all functional departments in the organization, advocating for change and pairing roadmap prioritization to our business objectives.I also hired and developed a team of two operations specialists to support daily execution in partnership with our newly hired channel leaders and account managers.Some examples of projects that I led were building our agency onboarding & offboarding processes, reducing operational costs in our agency acquisition flow, implementing our company's B2B CRM software, implementing new lead generation tools and strategies for our IA channel, and project managing a new SMS based distribution product for a pilot within Ford dealerships.
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  • Affinitiv Inc
    Marketing Operations Manager
    Affinitiv Inc Nov 2018 - Sep 2019
    Buffalo Grove, Illinois, Us
    At this point in my journey at Affinitiv, I had developed a close relationship with the VP of operations and our sales operations team, thanks to numerous projects I had assisted with and lead due to my institutional knowledge of the organization, our products, and operations. This lead to my interest in supporting this area of the company and also hiring two direct reports to support daily production operations and marketing execution in partnership with our internal teams and client care department. During my transition from the client care team manager role, I also led the fulfillment process for over $2.5m in transaction revenue via BMW seasonal recall campaigns.Some of the projects taken on during my new role included migrating all BMW & MINI service products into our new SaaS platform and ensuring marketing touch points were tested and transitioned correctly. I scoped out all business requirements for launching Salesforce CPQ to advance our outside sales processes inclusive of lead generation, contract/proposal exchange, and post sales implementation. I partnered with our development team to test and launch a new internal workflow tool and associated SLAs for daily case management and corresponding team analytics. I was also responsible for managing all business operations related to client onboarding, product enrollment, and client offboarding. This included detailed documentation of all business practices, product suites, marketing flows, and revenue operations.
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  • Affinitiv Inc
    Client Care Manager
    Affinitiv Inc Jan 2018 - Oct 2018
    Buffalo Grove, Illinois, Us
    After proving success as a team lead, I was promoted to a manager in the client care department, gaining an additional five direct reports who focused on supporting our Kia OEM partnership. BMW, MINI, Rolls-Royce, and Kia aftersales product support fell under my leadership, which produced over $10m in annual revenue. I was responsible for driving excellence for our customer experience team metrics through close partnerships with the outside sales team of 30+ reps and their book of business which contained over 900 dealerships across the country. Since the company also went through a merger, I led the team and oversaw our transition from legacy systems and processes into new unified business operations, including new ops workflow systems, production systems, and Salesforce.
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  • Affinitiv Inc
    Client Care Team Lead
    Affinitiv Inc Jun 2017 - Jan 2018
    Buffalo Grove, Illinois, Us
    After two years of working for Dealer Product Services, the company was acquired and merged with other industry competitors to become Affinitiv. As the scale and client base of the organization grew, I had established myself as a subject matter expect for the products and operations within our company. This lead to my first promotion as a team lead for our expanded client care division.In this role, I oversaw four customer care specialists focused on supporting and enriching our BMW North America partnership. I ensured that all team members were onboarded and enrolled in required training to enable strong customer support. I updated and managed new workflow processes and training material, designed for scale and operational excellence. This allowed us to strengthen relationships with our clients and nurture our high revenue partnership with BMW NA.
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  • Affinitiv Inc
    Account Manager
    Affinitiv Inc Jun 2015 - Jun 2017
    Buffalo Grove, Illinois, Us
    While searching for my first full time job in the automotive industry, I connected directly with the CEO of Dealer Product Services on LinkedIn, after which I was offered an account manager position. Dealer Product Services (later re-branded to Affinitiv) was a small family owned business focused on selling automotive dealership aftersales products, including the Owner Retention service marketing product which I supported directly as part of a four person team.I partnered directly with outside sales reps and regional managers to support the product for BMW & MINI dealers primarily, given our national partnership with BMW North America. As I built relationships with our external sales team and clients, I facilitated their requests and escalated any potential issues to keep our customer retention high. This also required me to interact with many other teams in the organization to better understand our products and processes, including frequent communication with our product tech and development team to review and test platform improvements. Within my assigned book of business, I ensured all client details were up to date and that any product changes were implemented and QA’d with full accuracy. I also reviewed customer KPI’s and was responsible for reporting any potential recommendations to our sales reps.Within my first year of working at DPS, the CEO recommended me for a full time program manager position headquartered at BMW of North America in NJ. While I was not prepared to fully relocate for the position, I was honored to have made such a high impact on the national team from our top business partner.
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  • Carousel Motors
    Service Department Porter
    Carousel Motors Sep 2013 - May 2015
    Us
    During my junior year at the University of Iowa, I decided to pursue a part time job. I knew I wanted to work at nearby auto dealerships given my experience back in Chicago, so I decided to walk in cold and ask the service manager at Carousel Motors if he would hire me. After seeing my resume and getting to know me, he hired me on the spot as a porter in their service department. I worked there part time during my last two years at school, working around my class schedule to support their local dealership prior to graduating.My role as a service porter was to contribute to the smooth operation of the dealership's service department by ensuring vehicles are properly handled, customers are assisted promptly and courteously, and the service area is maintained to high standards.Carousel Motors serviced Audi, Mercedes-Benz, Volkswagen, and Mazda OEM brands.
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  • Enterprise Rent-A-Car
    Management Trainee Intern
    Enterprise Rent-A-Car Jun 2014 - Aug 2014
    St. Louis, Mo, Us
    This was my first professional internship after spending previous summers working for car dealerships, as I wanted to acquire real world experience working in the automotive industry and adjacent businesses. At the end of the internship, I was offered a full-time position for the summer of 2015 due to my strong performance and recommendation from my branch and area managers.Responsibilities during my internship included:• Actively sold rental coverage plans and ancillary services to customers securing their vehicle reservations• Confirmed customer rental reservations over the phone and in person• Acted as a liaison between the branch office staff, collision centers, car dealerships, and any insurance carriers involved in the rental booking process• Communicated closely with customers to ensure that their Enterprise experience was seamless and efficient• Ensured that our branch office ran efficiently with clean and properly prepared vehicle supply for customers• Finalist in competitive internship marketing group project. Presented project to corporate management and later to over 30 college professors from around the Midwest. Project included a PowerPoint presentation and a bound written brochure
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  • Toyota On Edens
    Service Department Porter
    Toyota On Edens Jun 2010 - Aug 2013
    After a successful summer working for the owner's Mercedes-Benz dealership next door, the Toyota dealer service manager needed my help for the following summer. I continued to work in their service department every summer from the age of 17 until I was 20. I also worked there part time throughout my entire senior year of high school and assisted in similar needs at their Mercedes-Benz dealership next door.My role as a service porter was to contribute to the smooth operation of the dealership's service department by ensuring vehicles are properly handled, customers are assisted promptly and courteously, and the service area is maintained to high standards.
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  • Autohaus On Edens Mercedes Benz
    Service Department Porter
    Autohaus On Edens Mercedes Benz Jun 2009 - Aug 2009
    Northbrook, Il, Us
    This was my first summer job, which I pursued given my passion as a car enthusiast. I met with the general manager and inquired about working for their service department as soon as I got my driver's license. I quickly developed trust with the general manager, service manager, and owner.My role as a service porter was to contribute to the smooth operation of the dealership's service department by ensuring vehicles are properly handled, customers are assisted promptly and courteously, and the service area is maintained to high standards.
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Zach Miller Skills

Marketing Strategy Customer Service Customer Engagement Automotive Products Customer Retention Customer Relations Business Economics Microsoft Office Social Media Marketing Product Marketing Consulting Business Innovation

Zach Miller Education Details

  • University Of Iowa
    University Of Iowa
    Economics; Certificate In Entrepreneurship

Frequently Asked Questions about Zach Miller

What company does Zach Miller work for?

Zach Miller works for Honeycomb Insurance

What is Zach Miller's role at the current company?

Zach Miller's current role is Senior Sales Operations Manager.

What is Zach Miller's email address?

Zach Miller's email address is za****@****crm.com

What schools did Zach Miller attend?

Zach Miller attended University Of Iowa.

What are some of Zach Miller's interests?

Zach Miller has interest in Economic Analysis, Automotive Technology, Automotive Design, Automotive Business Development, Automotive Marketing, Automotive Innovation, Music And Film, Science And Technology, Economic Research, Macroeconomics.

What skills is Zach Miller known for?

Zach Miller has skills like Marketing Strategy, Customer Service, Customer Engagement, Automotive Products, Customer Retention, Customer Relations, Business Economics, Microsoft Office, Social Media Marketing, Product Marketing, Consulting, Business Innovation.

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