Customer Support Specialist
Swapcard
Who is Zach M.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Zach M. is listed as Customer Support Specialist at Swapcard, based in Lithuania, Lithuania, Lithuania. AeroLeads shows a matched LinkedIn profile for Zach M..
Zach M. previously worked as Technical Support Analyst at Bazaarvoice and IT Customer Success Specialist (EN/FR/AE) at Hostinger International. Zach M. holds Bachelor Of Business Administration - Bba, International Business from Vilniaus Kolegija/University Of Applied Sciences.
Company email context
Email format at Swapcard
This section adds company-level context without repeating Zach M.'s masked contact details.
Swapcard
Review company-level records connected to Zach M. before choosing the right outreach path.
Profile bio
About Zach M.
Tech-savvy and proactive professional with a positive, can-do attitude. Offers over three years of experience in managing accounts, handling order processing, and resolving complex customer issues. Committed to building strong customer relationships and enhancing brand loyalty through exceptional service. Thrives in dynamic environments and is dedicated to contributing to team success with a diligent work ethic and a forward-thinking approach.
Current workplace
Zach M.'s current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Zach M. work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Current
Apr 2024 - Present
It Customer Success Specialist (En/Fr/Ae)
- Provide technical support for web hosting, domain, billing, and email services.- Lead shifts, ensuring smooth operations and exceptional support delivery.- Execute full-cycle customer support process: issue troubleshooting, resolution, and client satisfaction.- Collaborate with engineering teams for complex issue resolution and actively provide valuable.
Apr 2022 - Aug 2023
Mapping Technician
Nov 2021 - Mar 2022
Freelance Transcriptionist
Fiverr And Other Platforms
- Transcribed audio and video content with high accuracy and efficiency.
- Maintained strict adherence to project deadlines, often completing assignments well ahead of schedule.
- Provided proofreading and editing for error-free transcripts, enhancing client satisfaction and repeat business.
Mar 2021 - Oct 2021
Call Center Agent
360Call
- Handled +40 daily client interactions, ensuring personalized, friendly service for retention.
- Kept records of customer interactions, processed customer accounts and filed documents.
- Collaborated with team to quickly resolve customer complaints with appropriate action.
- Increased customer base by 15% during the year 2020 through swift service delivery.
Jul 2020 - Feb 2021
Tutor
Self-Employed
- Tutored K-12 students in Social Studies and languages (Arabic, French, English) in person and online.
Jan 2020 - Jul 2020
Ecommerce Business Owner
Self-Employed
- Negotiated with suppliers and managed product listings to stay competitive and profitable.
- Managed daily site tasks, overseeing inventory and processing orders for customer satisfaction.
- Consistently improved sites using performance metrics and customer feedback for an enhanced shopping experience.
- Drove traffic and sales through targeted marketing techniques, like SEO improvements and engaging social media posts.
Jul 2018 - Dec 2019
3 education records
Zach M. education
Bachelor Of Business Administration - Bba, International Business
English Language And Literature
High School Diploma
Doha High School
FAQ
Frequently asked questions about Zach M.
Quick answers generated from the profile data available on this page.
What company does Zach M. work for?
Zach M. works for Swapcard.
What is Zach M.'s role at Swapcard?
Zach M. is listed as Customer Support Specialist at Swapcard.
Where is Zach M. based?
Zach M. is based in Lithuania, Lithuania, Lithuania while working with Swapcard.
What companies has Zach M. worked for?
Zach M. has worked for Swapcard, Bazaarvoice, Hostinger International, Spotangels, and Fiverr And Other Platforms.
How can I contact Zach M.?
You can use AeroLeads to view verified contact signals for Zach M. at Swapcard, including work email, phone, and LinkedIn data when available.
What schools did Zach M. attend?
Zach M. holds Bachelor Of Business Administration - Bba, International Business from Vilniaus Kolegija/University Of Applied Sciences.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Zach M. you were looking for.
View similar profiles
