Zach Pfinsgraff Email & Phone Number

Salt Lake City, Ut, Us

Deployed member of the Rotunda Capital Partners value creation team focused on business integration and process improvement across the 18 platform acquisitions. Responsible for modernizing AES's business operations and enabling technology to be a market leader in industrial solutions and services. Key responsibilities include:Product vision, workflow design, and implementation strategy for enterprise software, including the development of sales pipeline, production, asset management, and field service workflow management tools.Process/Operations improvement initiatives across manufacturing and field servicesStrategic planning and initiative management

Orem, Ut, Us

Scaled the tech stack to meet the needs of the fastest growing company in residential solar, culminating in the sale of the business to SunPower in October 2021 for $165M.Led the workflow design, implementation and system administration of an in-house designed/developed CRM to replace Zendesk. Enabled business to move into new markets faster, provided real-time operational data, and improved frontline employee productivity.Led the implementation of a new telephony system to support automated dialing and sms communication with sales leads. Increased connection rate with leads by x3 and enabled record-setting conversions by the inside sales group.

Elmhurst, Illinois, Us

Launched new industrial automation product lines for McMaster-Carr, including developing new manufacturing partners, identifying and innovating new products in partnership with those sources, and overseeing the publication and pricing strategy for those products.Oversaw approximately 80,000 Material Handling and Process Control products. Primary decision maker and strategy setter for product mix, sourcing, pricing, and publishing. Delivered consistent sales growth even in the midst of a manufacturing recession.

Elmhurst, Illinois, Us

Built department of 30 web content developers and established operational standards, including quality and productivity metrics. Doubled the throughput of the web content creation function. Led initiative to build new product presentations for all 600,000 products in the McMaster offering in a 2 year period. Developed functional requirements and partnered with software developers on the creation of dynamic search and filtering tools.

Elmhurst, Illinois, Us

Developed and implemented strategy for the first weekend sales and warehouse operations team in the company’s history including the development of staffing models, key customer service metrics, and operational reporting.Oversaw the training and performance management of 15 sales operations specialists

Elmhurst, Illinois, Us

Worldwide, Oo

Evaluated the top 40 Deloitte Federal accounts on market attractiveness and Deloitte performance.Benchmarked Deloitte financial performance against Federal market competitors and highlighted levers for improvement.Identified growth opportunities for Deloitte Federal CEO by evaluating Presidential and Congressional initiatives as well as performing an in-depth analysis of account sales performance and addressable market growth.Built financial models and business cases for approximately ~$15M in internal investments Researched and evaluated potential acquisition targets ($10M - $100M revenue) and developed recommendations for firm leadership.Performed data and qualitative analysis to support strategic initiatives including geographic expansion, small business teaming and immigration reform capability build

Worldwide, Oo

Led a 6 week client engagement to develop and deploy a customer satisfaction survey for Federal shared services provider, including managing multiple client relationships, project financials, project planning and executionBuilt the proposal and project plan for the migration of 85,000 employees to a new HR/payroll technology platformLed Testing and Requirements workstreams for the Tribal Insurance Processing System build including the development of functional requirements documents and system testing on .NET custom software  Benchmarked call center software packages for contact center build

Nashville, Tn, Us

Leveraged Highrise software to build database of the highest volume orthopedic surgery clinics in the United States Performed market analysis looking at national orthopedic implant trends (e.g., populations/regions, surgery frequency, implant type, top doctors and fellowships) Researched and completed a Federal grant application for the development of a national database for orthopedic implant outcomes

Uxbridge, West London, Gb

Change Management Intern Developed communication strategies for top priority projects in Sales, Supply Chain and Information Technology including overview decks, email campaigns, customer leave-behinds and elevator speechesLed a team of ten CCE employees from across North America in IT, Finance and Procurement in developing and implementing a continent-wide materials and supplies cost savings initiativeDeveloped change assessments for the North American Business Integration team working on the merger between Coca-Cola Company and Coca-Cola Enterprises

Redesigned the web layout for clients viewing intelligence objects

Analyzed border security threats and provided written reports to Homeland Security

Master Of Business Administration - Mba, Marketing

Ba, Economics And History

Economics