Zach Reiser Email & Phone Number

Specialize in identifying cost leakage in everyday business process as well as drafting easy to implement changes to said processes that dramatically cut daily costs of business (specifically in a corporate and telecommunications environment). For one employer alone, simple changes identified by and implemented by me resulted in a reduction of leakage up to $2 million annually.Extremely proficient in explaining complex or technical procedures in such a way that lay people can not only understand them, but comprehend them in a way that results in extremely effective implementation. Drafted most of the most commonly used technical training articles and processes for one employer.Able to troubleshoot and maintain a wide variety of devices in both Apple and Windows platforms, in addition to the full range of native software on both platforms, including but not limited to email, internet connectivity, file sharing, Office, Keynote, Cloud services, etc.

Listed skills include Call Centers, Customer Service, Technical Support, Customer Satisfaction, and 38 others.

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  University Of Utah