Zachary Steele Slavik Email & Phone Number

Remote

• Provide a white glove level of service to named accounts by helping them implement and operationalize Box products to grow their business• Develop a deeper understanding of Customer's business practices and operating environment• Perform technical reviews of their support health, on a weekly and quarterly basis• Act as an escalation point for critical technical issues at all times• Partner with Customer's help desk team to drive training, best practices, and pipeline for feedback• Work with the Customer Success Manager to provide high level of service, external documentation, or product feedback/development• Champion and advocate as the voice of the Customer within Box• Lead customer facing meetings both over the phone and in person• Optimize and improve process to build a scalable way to support more of our strategic accounts

Austin, Texas Metropolitan Area

Austin, Texas Area

• Advocate internally for some of Box's largest customers.• Be a technical resource for Box customers, maintaining a satisfaction score of 97+%.• Lead the Premier Commercial team and ensure new Commercial Premier customers are onboarded appropriately.• Train helpdesk technicians on how best to support Box and facilitate efficient escalations to Box Premier Services.• Serve as a technical account manager for some of Box's largest accounts.• Nominated for Customer Success Recognition Award: Q4 2016 and Q1 2017.• Drive internal process improvements and work on several medium- and long-term projects concurrently.

Austin, Texas Area

The Chief Fun Officer ("CFO") is a highly-creative and highly-strategic role responsible for designing and executing quarterly culture-building plans. Using project management experience and organization skills to lead culture-building events.Responsibilities:• Plan and execute cultural, philanthropic and networking events each quarter, including local All-Hands viewing events, Hackathons, etc.• Provide strategic culture counsel to Box Execs, including the CEO and COO, and develop unique opportunities to amplify Box's culture each quarter• Develop & deliver a quarterly plan and programs aimed at supporting Box's strategy, objectives and culture• Measure and present results of CFO efforts to prove effectiveness, increase Boxer participation in events, and amplify employee engagement

Austin, Texas Area

• Responsible for driving sales of Tableau products among net new customers in Texas• Developed and executed territory and account plans to meet and exceed sales goals• Created visualization to improve prospecting process for the aquisition sales department to help reduce unnecessary steps and improve overall productivity• Identified strategic approach to land new accounts and win in a more competitive BI landscape• Bronze and Silver level certified in Tableau

Austin, Texas Area

• Managed a territory of clients by prospecting and qualifying leads using Fusion CRM• Delivered higher performance and lower TCO to clients with the Oracle Database Appliance, Exadata X4-2, and Big Data Appliance• Familiarized with a diverse set of IT environments and solution presentations • Prospected new accounts in need of High Availability (HA) systems and provided "best of breed" engineered systems solutions often paired with public/private cloud offerings to set up Disaster Recovery (DR) sites.• Territory included Oregon, and Washington, clients ranged from start-ups to Fortune 500 members

Pleasanton, Ca

Videographer & editor for support and training videos for Visioneer.Visioneer is a world-class developer of intelligent imaging solutions that provide a faster and easier way to capture documents and photographs and integrate them with popular Windows and document imaging applications. It has made a strong commitment to providing leading edge technology, a robust software bundle while having an excellent value proposition. In 2003, Visioneer combined its leading scanner technology with Xerox' brand recognition to develop the Xerox DocuMate series of workgroup scanners. Visioneer and Xerox branded products provide a family of hardware solutions for the distributed and desktop scanner markets as well as the mobile and remote business scanning and storage segments. Visioneer has a solution for everyone, from the home and small office user to corporate and department workgroups, allowing them to be more creative, communicate more effectively, and increase productivity.Specialtiesdocument scanning, capture, OCR, paper-to-digital

Offices In Southlake, Tx And Austin, Tx

Film Production company based upon Christian Values.Radio | Television | Film | Videographer | Editor | Final Cut Pro | Film | Producer | Director | SpokesmanSteele Cross Productions has been contracted on several professional projects spanning from promotional videos to to interviews to logos. Steele Cross Productions has created the logos for Pencco, Texas Men's Association, and the Ward Law firm. SCP has also assisted in a sales video to help sell a multimillion dollar home on Lake Travis. Along with these accomplishments, videos have been done for Xerox and Visioneer helping lower their help line calls by making videos for those having trouble with their products. http://www.youtube.com/user/steelecross?feature=results_main

Videographer for four summer sessions and Camp Counselor Training School (CTS).Edited and created numerous DVDs including CTS, all terms, highlight DVD, and Summer 2011 DVDLeft to return to college.

Film and edit videos pertaining to a virtue that is taught during the youth sermons.Film, Edit, and Act/perform in each video.

Current and active member of the Oklahoma Alpha Chapter of Sigma Phi Epsilon

Director, editor, writer, producer, actor, production team

Camp Olympia is the premier Texas Summer Camp for boys and girls ages 7-16

Chosen by Southlake Chapter to participate in the annual fashion show to raise money for charity.

I would mentor, tutor, and care for boys who parents had to work late or could not pick them up from school on time.

Volunteer Work

Radio, Television, Film Rtf, Editing, Film, Marketing, Advertising, 3.325

Activities and Societies: Beta Upsilon Chi aka Brothers Under Christ Beta Upsilon Chi Open Party President Volunteer at the Boys and Girls.

Bs, Broadcast Journalism, 3.5

Activities and Societies: Sigma Phi Epsilon Sigma Alpha Lambda (National Leadership and Honors Organization) Dallas Alumni Academic.

Diploma, Broadcast Journalism

Diploma, Christian Education

Activities and Societies: Big Brothers/Big Sisters National Honor Society Football Baseball Theatre Awarded Most Outstanding in AP Math.