Implementing BetterLife's first ever CRM platform to turn engagements and opportunities into deepened relationships and new member growth.

Creating products that engage our members and their communities, leading to greater community impact, member retention, and member growth.

Driving the strategy and tactics to provide world class resources, training and implementation tools for Thrivent's engagement programs, aimed at helping Financial Professionals, Engagement Teams, and affiliates drive awareness in communities we are looking to serve.

Provided management, promotion, evaluation and refinement to programs that empower our members to improve the communities in which they live, work and worship. Can you imagine a world in which all Christians have such a healthy relationship with their finances that they feel moved to change the lives of others? Check out how we're helping your friends and neighbors do just that! Thrivent.com/actionteam

Leveraging social and traditional communication channels to partner with members in rapid prototyping to develop tools, resources and processes that facilitate and inspire connection amongst our 2.5 million members nationwide.

Instructional design and facilitiation to approximately 150 employees. Created custom curriculum and facilitated training sessions for new employees, development of current staff, large project rollouts and change management strategies.

Licensed professional providing expertise in life insurance illustrations, member mailings and death claims cases with financial representatives across the nation.

This position focused on working with members and field representatives regarding Beneficiary designation status changes for a mix of Thrivent products, as well as a deep dive into learning and using Lean/Six Sigma methodology.