Zachary Adams Email & Phone Number

Ottawa, Ontario

• Conducted personalized one-on-one sessions to assist students in developing a deeper understanding of concepts such as flowcharts, pseudocode, and object-oriented programming languages like C#.
• Evaluated assignments and exams, providing detailed and descriptive feedback to ensure students gained a comprehensive understanding of both correct and incorrect elements.
• Improved efficiency through the effective implementation of time management strategies for administrative… Show more
• Improved efficiency through the effective implementation of time management strategies for administrative tasks, including material organization and communication with parents. Show less

Ottawa, Ontario, Canada

• Developed a novel testing technique in ServiceNow using JavaScript to ensure accurate generation of data in critical PDF documents and implemented a robust testing framework using this method.
• Created and updated over 65 tests for the Health and Safety application using the ServiceNow Automated Testing Framework tool, validating the functionality of the application, and increasing test coverage by 95%.
• Expanded the team's knowledge of automated testing using JavaScript by creating… Show more
• Expanded the team's knowledge of automated testing using JavaScript by creating comprehensive documentation specifically tailored for the Health and Safety application.
• Enhanced server performance by migrating applications to new Windows servers using PowerShell and the Microsoft Application Compatibility Toolkit. Show less

Ottawa, Ontario, Canada

• Led a team of 15 individuals in a high-pressure environment, ensuring ideal performance and collaboration.
• Optimized traffic flow by identifying and resolving bottlenecks leading to increased customer satisfaction.

Ottawa, Ontario

• Supervised a team of 5 improving operations related to inventory management, stocking, and quality checks.