Zach Ware Email and Phone Number
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My non-standard background spans high-growth ecommerce product management, real estate development, venture capital and retail brand development, all in at-scale, revenue-generating businesses. I'm drawn to complex systems problems at the intersection of technology, economic systems, and the physical world. I led product at Zappos, aligning the growth of the web and mobile products to our business goals. As the primary link between the business teams and technology, our team oversaw the launch of our mobile products, our first non-core shopping experiences and the launch of our VIP program. In 2011 our CEO, Tony Hsieh, asked me to lead the development of our 6.5 acre downtown Las Vegas campus resulting in a LEED Gold rehab of the former Las Vegas City Hall.Tony and I launched a separate company, Downtown Project, investing $350M across 40+ acres of downtown Las Vegas focused on real estate development, small business investment, startup ecosystem cultivation and arts/culture. During that time I also founded two companies, one in coworking and one in advanced urban mobility.We later formed VTF Capital, a $50M+ seed fund, to invest in retail technologies and long-term retail brands, where I was and remain Managing Partner, although we are no longer making new investments.In 2018 I joined Pilotworks, an NYC-based operator of shared commercial kitchens and services for food companies in six states, as COO and later CEO to lead a turnaround.I track and publish my current priorities at zgware.com/now.
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Founder / Managing PartnerFreehouse Capital Partners Jan 2019 - PresentAustin, Tx, UsFreehouse Capital Partners is a private investment firm focused on real estate and growth investments across the Intermountain West and Industrial Heartland. -
Board MemberHarbor Jan 2024 - Present -
Private InvestorVarious Companies Jan 2015 - PresentActive early stage investor (primarily seed) offering strategic support to portfolio companies, including: Levels Health | Stedi | Kollective | Bare Performance Nutrition | Promix Nutrition | Flagship Retail | Prefix | NeuroID | Huron | Zero Acre Farms | Scratch Kitchen
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Venture PartnerTrust Ventures Mar 2020 - PresentAustin, Texas, UsThe next crop of world-changing companies face significant public policy barriers. Trust Ventures is a venture capital fund built to help these companies overcome barriers and unleash their potential. -
Partner & Interim CfoKollective Jan 2022 - Jul 2024Austin, Tx, Us -
Coo / CeoPilotworks Jan 2018 - Nov 2018Brooklyn, Ny, UsPilotworks was an NYC-based operator of shared commercial kitchens and services for emerging and national food companies in six states. Joined as COO to lead growth, product, and operational scaling, quickly named CEO to lead the company through a distressed turnaround.The company's early embedded fixed cost structure was too high for it to survive and the company shuttered in Oct 2018. -
Managing PartnerVtf Capital Jan 2011 - Jan 2018Las Vegas, Nv, UsSeed stage venture firm focused on ecommerce and retail tech. Investments include Ring, Zipline, Stedi, SpaceX, Asana, Thrive Market, Buffer, Mizzen + Main, Ministry of Supply.Additionally, led the firm's platform development focused on alternative working capital for inventory and physical retail store access. -
Lead Of Technology & Industrial Investments, Downtown ProjectZappos.Com Jan 2012 - Dec 2015Joined Zappos CEO Tony Hsieh to launch Downtown Project, a private $350M redevelopment focused on purposeful development of a 40+ acre area, business investment (over 150 companies), and cultural engagement.Led acquisition, development, business operations and recruiting through 2012, later recruiting seasoned operators to scale the company to its current form.
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Special Projects (Ceo)Zappos.Com Oct 2010 - Sep 2013With no previous experience in real estate, led the $60M development of the company's 6.5 acre downtown Las Vegas campus, an adaptive reuse of the former Las Vegas City Hall. The project's scope required adapting a 40-year-old municipal campus for 800 city employees, to house 2,000 creative workers for decades to come. The project's primary goal was to maximize the connectedness and social fabric of the employees while maintaining adaptability to change and evolve over time. This resulted in 1000 tiny decisions that often conflicted with the advice of architects, including elements like ensuring that lights and carpeting didn't encourage specific desk layouts, enabling teams to adapt over time.The project was completed on schedule and on budget, opening in September 2013. It earned a LEED Gold certification and was named the “#4 Most Impressive Office in the World” by Bloomberg.Oversaw all aspects of the project including:- Campus layout, materials selection, construction planning, base building/infrastructure development.- Budget management and reporting.- Contractor and partner selection including full RFP process.- Physical and information security.- Moving 1200 employees with zero company downtime.
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Head Of Product ManagementZappos.Com Oct 2007 - Jul 2013Reporting to the CTO, led product companywide through the launch of our mobile products, the first development of non-core shopping experiences and the launch of our VIP program.My team led product management, user experience and site operations across the collection of Zappos web properties including Zappos.com, VIP, 6pm.com, backend architecture and cross-platform mobile apps.Key areas of focus:- Served as the primary technology partner for and spokesman to the Zappos business and operations teams.- Product management and roadmapping across all Zappos web properties.- Product architecture across all systems.- The launch and evolution of our public-facing API-driven site architecture.- Complete redevelopment and launch of the search and recommendation platform.- Core services integration to the Amazon platform.- Launch of the company's first non-core experiential shopping products.
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Founder / CeoShift Jan 2013 - Apr 2015Integrated transportation and technology company bringing together shared cars, rides and bikes under a single monthly membership across a 110-car vehicle fleet with the promises of a simple membership and a five-minute response.Developed telematics software and direct hardware integrations to three OEMs, a 24/7 operation and customer-facing mobile products.
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Co-FounderWork In Progress Coworking Apr 2012 - Apr 2015Work In Progress is Las Vegas's first urban coworking space, supporting startups of all sizes with collaborative workspaces, powerful events, and capital to inspire creativity and innovation. Acquired in 2015.
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Distribution / Web + Direct ManagerThe Republic Of Tea May 2004 - Oct 2007Larkspur, California, UsDistribution* Developed and managed grocery and on-premise distribution through direct national accounts and a national sales force. Web + Direct* Responsible for strategic direction and execution of the direct to consumer business (web, catalog, mail)* Architected backend, designed frontend and launched the Brand's new integrated ecommerce and content websites.* Designed and managed ongoing customer acquisition including email, search and social integration.
Zach Ware Education Details
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Vanderbilt UniversityEconomics -
Woodberry Forest School
Frequently Asked Questions about Zach Ware
What company does Zach Ware work for?
Zach Ware works for Freehouse Capital Partners
What is Zach Ware's role at the current company?
Zach Ware's current role is Managing Partner at Freehouse Capital Partners | Private Investor.
What is Zach Ware's email address?
Zach Ware's email address is zg****@****ail.com
What is Zach Ware's direct phone number?
Zach Ware's direct phone number is +141589*****
What schools did Zach Ware attend?
Zach Ware attended Vanderbilt University, Woodberry Forest School.
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