Zach Welker Email & Phone Number

Charlottesville, Virginia, United States

Vienna, Virginia, United States

I parsed and reformatted technical cellular technology data to be more readily understandable for others in the field, interfaced with technicians across the country using various forms of communication to gather photographs and emissions measurements from cell antennas, upheld high quality standards while drafting and developing technical documentation using information gathered from cell antennas, and demonstrated high levels of proficiency in Microsoft Office Suite including Word and Excel.

I Managed plans for client outreach, including newsletter development, social media, and content coordination; cultivated positive team relationships to streamline operations, optimize workflows, and ensure cohesive collaboration; created, produced, and edited video content for the purposes of advertising, outreach, and instruction; and took advantage of every opportunity to expand and sharpen broad skill sets while offering cross-functional support.

Amissville, Virginia, United States

I consulted with clients regarding configuration and delivery of assistive technology devices for users with intellectual or developmental disabilities; provided technological education and continuing virtual and in-person support for clients with assistive technology devices; created accessibility documentation for Android-based assistive technology devices, as well as instructional guides for daily tasks; and demonstrated proficiency in documentation systems SmartSheet and IntakeQ, as well as file management through Google Drive

Harrisonburg, Virginia, United States

I elevated the quality of the organization’s website by maintaining upkeep; created and developed content by collecting information on each member, pairing each description with pictures, and positioning the biographies in a polished manner; and called upon an elite understanding of web layout, troubleshooting, upgrades, creativity, innovation, and project management. I was notably involved in submissions screenings while upholding high quality standards and I was entrusted to assist in editing the accepted submissions and preparing them to be published in the journal, ensuring relevance and continuity. All the while, I exemplified high levels of proficiency in Microsoft Office Suite including Word and Excel.

I advanced internal troubleshooting efforts and heavily contributed to IT team in resolving complex computer and hardware issues while developing and delivering solutions for network issues, improved upon end-user experience, and launched testing for new sites. I also encouraged positive team relationships to streamline operations, optimize workflows, and ensure cohesive collaboration while taking advantage of every opportunity to expand and sharpen broad skill sets while offering cross-functional support.

Reston, Virginia

I offered full-range support to teams while compound troubleshooting for system failures and computer software and hardware while integrating proven strategies to effectively identify issues and generate plans of actions to resolve them, maintaining open lines of communication with the client to keep them informed of all corrective actions and preventive measures, and calling upon well-developed problem-solving and critical-thinking skills and added value at all stages of projects.