Zach Zager Email & Phone Number

Remote

Improving customer experience and optimizing business outcomes by leveraging analytics tools and best practices

Remote

• Taught an online course on the video game industry to 24 undergraduate students via Google Meet
• Facilitated classroom discussions that push students to consider the competitive dynamics and decisions that led to the games they have played throughout their lives
• Fostered a culture of public discourse around games as students were required to post articles on the open web using their choice of platform like Medium or Reddit

Boston, Massachusetts

• Defined product roadmap for the creation and maintenance of a cloud-based sales tool, prioritizing requirements from sales team, partners, and prospective customers
• Coordinated SOC 2 reviews with external auditors and internal compliance team
• Established the architectural foundation for a transition to a SaaS-based Onapsis Platform offering
• Aggregated assessment results on prospective customer systems in collaboration with the product research team to plan new SAP security checks
• Spearheaded customer data collection initiative; provided insights to stakeholders across Onapsis
• Advocated on behalf of 500+ users by combining product usage data with interview findings, enhancing the development of the redesigned Onapsis Platform interface

Greater Boston Area

• Taught a course on cryptocurrency to a cohort of 20 undergraduate students from a variety of academic backgrounds through the Tufts University Experimental College
• Incorporated the latest developments from the technological, financial, political, and sociological components of this emerging field
• Guided students in creating final projects highlighting the knowledge and perspectives they've gained, while taking advantage of their previous academic and professional experience

Greater Boston Area

• Planned and executed customized tutoring programs for students to reach their score-goals on various standardized tests (including SAT, ACT, and ISEE).
• Utilized performance metrics to develop score-increasing strategies for my students.

Medford, MA

• Analyzed and applied user feedback to coordinate and refine design of educational playground equipment
• Built 3D models, animations, and wireframe mockups to demonstrate product iterations to investors
• Participated in MassChallenge accelerator and earned $10,000 in the Tufts 100k New Ventures Competition

Los Angeles

• Planned curriculum, made game demos, and taught C# programming in Unity for three 80-student cohorts
• Mentored 20 teams (4 students each) of high school students per cohort in their efforts to create games
• Instructed students on the fundamentals of design thinking to encourage rapid prototyping and play testing

Greater Boston Area

• Contributed to the minimum viable product used in securing a $15 million Series A funding round
• Built client-facing features of ClimaCell’s weather tracking platform using Angular
• Implemented signal-processing algorithms to generate real-time weather visualizations

Greater Boston Area

• Instructed students on the fundamentals of computer programming and problem solving in C++
• Facilitated weekly lab sessions for classes of 80+ students while mentoring assistant lab TAs
• Tested, graded, and provided feedback on students’ homework assignments

Greater Boston Area

• Conducted research on mental rotation and mental imagery
• Guided participants through two-hour experimental procedure
• Wrote programming scripts to analyze data and suggest future research directions

Master Of Science - Ms, Innovation & Management

The MSIM program is an intensive, project-based year of applied study that equips STEM-educated students with the skills to successfully.

Bachelor Of Science (B.S.), Engineering Psychology