Followed Protocols set in place by study sponsors and clinical research organization for clarity of data and safety of patientsAssisted primary investigators with conducting assessments and recording study dataManaged data entry and data corrections across multiple electronic databases

Coordinate site updates and overhauls with new merchandise and product line releasesOversee social media posts/updates as well as Email Marketing (Hootsuite, Mailchimp, Buffer, and Later)Managed and participated in shipping, producing, creating, and fulfilling orders, as well as managing inventory.

Aided in planning and execution of seasonal events, staff meetings, and new menu rolloutsCrafted new seasonal menu resulting in an increase in sales and average ticket price

Created new drink recipes for seasonal offerings providing a renewed enthusiasm for our productsCompleted Food Safety Regulation and upheld high standards when serving food and drink

Supervised 12 people and lower average time in closing proceduresCommunicated with customers to provide an engaging and welcoming environment resulting in multiple returning customersTrained new employees to properly use espresso machine and other equipmentProvided routine maintenance for the espresso machine resulting in fewer mechanical issues