Zack Kirshner Email & Phone Number

Washington, District Of Columbia, United States

Responsible for the acquisition of new Franchisor, Supplier and Franchisee Members to the Association.Oversee all in-bound leads and manage those leads through the sales process by working with Brand C-Suite Level Executives and Decision Makers. Create and execute outbound outreach campaigns to attract potential new Members to the Association.Responsible for over $1.32 Million Dollars in new revenue for the organization exceeding individual goal of $650,000.Provide concierge services to Members and Prospective Members; connecting them with various internal departments and making industry introductions.Provide accurate reporting on Prospective Members to Senior Leadership.Attend industry and organization events to interact with Franchise professionals.Created more than 600 Brand Accounts in Salesforce CRM and upwards of one-thousand subsequent Child Accounts for Brand Professionals.Responsible for packing of event supplies needed for Expos and Conventions.

Washington, District Of Columbia, United States

Oversee and execute entire gift acknowledgement process including creation of stewardship thank you letters and issuing tax receipts when applicable Issued in excess of 2,900 gift receipts as of June 2023 Call donors with on a weekly basis to thank them for their support of the organization Created more than 320 new contacts utilizing Salesforce CRM and generate reports to provide to senior-level directors Submit over 120 purchase orders that ensured vendors were paid and contracts were fulfilled on time Oversee the General Phone lines and Info Emails, responding to donor and constituent inquiries and transferring to various other departments at the organization depending on the request Cross collaborate with Marketing, Communications, Building Services, and Finances to ensure resolution of constituent and donor requests Oversee and administer the transfer of monthly funds to international subsidiaries of the organization per donor instruction Oversee and maintain constituent records pertaining to the retrieval of donated devices resulting from inaccurate addresses and declined credit card transactions.Work with the Senior Director to distribute planned giving materials to prospective legacy giving donors Work with the Director of Leadership Giving Operations to organize and plan stewardship mailings segmentation for partner organization’s and high level donors

Bethesda, Maryland, United States

Great Lakes Region

Allendale, Michigan

Spearhead the Executive Board of the Interfraternity Council, as well as the second-largest Student Organization (IFC) at GVSU. Organize an unprecedented COVID-19 pandemic response, ensuring full Health and Safetycompliance with state, local, and CDC guidelines. Maintain continual communications with University Administration and Health Officials toconsistently provide accurate information to member chapters.

Allendale, Michigan, United States

Control finances for the 8-chapter Grand Valley State University (GVSU) InterfraternityCouncil, including preparing semester budgets, collecting dues from all fraternities, andassessing fines.

Keego Harbor, Michigan, United States

Handled phone calls to ensure an exceptional customer service experience. Promote the product to prospective customers at various markets. Socialized with customers and served at events or in the store while displaying superb customer service skills.

Grand Rapids, Michigan

Created Community Newsletters and Blog posts for the Samaritas Website about varying topics such as dementia, recreation, and empowering the youth through past experiences. Was tasked with maintaining a social presence for all official Samaritas Senior Living, Foster Care, and Affordable Living accounts on Twitter, Facebook, and Instagram. Distributed flyers at a regional level to local businesses and houses promoting an Antique Car Show Concert.

Southfield, Michigan

Called clients to provide case updates for attorneys, processed and delivered documents. Completed two projects consisting of cleaning up old unresolved cases. Engaged in exemplary customer service when engaging with clients both in the office and on site at their houses.