Zack P. Email & Phone Number

• Served as a scout platoon leader in Beast Troop, 1-33 CAV, 101st Airborne (AASLT). Directly responsible for the morale, welfare, accountability, and readiness of 18 Soldiers and 7 non-commissioned officers (NCOs).
• Personally maintained accountability for more than $3 million dollars of weapons and equipment.
• Served as an Assistant Operations Officer for 1-33 CAV, 3BCT, 101st Airborne (AASLT). Assisted in the planning and coordination of training for a Squadron of more than 400 Soldiers.
• Utilized the Digital Training Management System (DTMS) to manage, analyze, and report training data to enhance Squadron readiness for future operations.
• Selected above peers to act as 1-33 CAV’s Unit Status Officer (USR); tracked and reported Squadron data related to manning, number of deployable personnel, maintenance of equipment, and overall unit readiness.

Glasgow, KY

Glasgow, KY

• Collaborated with utility companies, landowners, and project engineers to effectively coordinate geotechnical engineering projects, ensuring timely and cost-effective project completion within budgetary constraints.
• Utilized gINT, a geotechnical and geoenvironmental data management and reporting software, to analyze, manage, and report geotechnical data.
• Assisted project engineers in preparing comprehensive geotechnical reports based on the results of field and laboratory testing.

Bowling Green, Kentucky, United States

• Addressed customer inquiries regarding their Verizon Wireless account. Reviewed and updated account activities, such as billing and payments, to ensure accuracy and timeliness.
• Provided clear and concise instructions to customers to help resolve technical problems. Offered basic technical support to customers, including troubleshooting issues with a variety of devices, such as phones.
• Identified opportunities to upsell or cross-sell to meet customer needs. Actively promoted Verizon Wireless products and services to customers.

Master Of Computer Information Systems (Mcis)

Bachelor Of Science (Bs) Degree, Geology