Building workstations and computers based on specific customer needs. Diagnosing hardware and software issues. Working with customers to find the correct budget centered on usability and obligation requirements. Maintain knowledge on current and future hardware innovation. Document building and repair process to cut down on labor time for future projects and jobs.

Provided SEO/ digital advertising training & support to clients on utilization of the Yelp platform, enhancing user satisfaction and engagement rates.Drove new business development through cold calling and networking.Utilized CRM software to track sales activities, manage customer interactions, and analyze sales performance data.Maintained relationships with existing clients, conducting regular check-ins to ensure satisfaction and identify upselling opportunities.Collaborated with cross-functional teams, including marketing and design, to create compelling ad content that aligned with client goals and brand messaging.

Demonstrating the ability to think quickly and resolve customer concerns or complaints in a professional and satisfactory manner. Implement strong time management skills by efficiently handling a high volume of work within fast-paced environments.Display attentiveness by actively listening, empathizing, and providing clear and helpful responses.

Organize and maintain special customer parties such as weddings, graduations, and birthdays for 30-100+ peopleMaintain a relationship with regular customers to ensure a unique and "at home" experience.Provided knowledgeable recommendations on menu items, wine pairings, and specials, enhancing guest satisfaction and sales.Designed and organized layout for dining events, optimizing space and enhancing guest experience while adhering to venue standards.