-Dispatch facilities maintenance technicians throughout North America for 100+ clients. -Resolve miscellaneous problems between our departments, clients, and vendors.

- Planned a 56-day cross country road trip to promote Kindness in the United States- Maintained media relations with local news stations and shared press releases with the media- Orchestrated logistics and all operational tasks- Edit and support The Smile Project's online copy

- Reported on local news stories at schools, libraries, and churches- Wrote and took photographs for each story.

- Managed and oversaw creation of SCRAWL, the Westminster College Literary Arts magazine- Designed templates and pages on InDesign- Created an online version of the magazine- Edited written submissions from student body- Planned and orchestrated "SCRAWLoween" fundraiser event to raise money for the publication- Handled all promotion and marketing of magazine

- Wrote weekly Arts and Entertainment column for the student newspaper

- Fixed issues with computers, laptops, tablets, and printers- Helped all machines on campus run faster and more efficiently- Organized work space and storage area

- Wrote up to 3 articles a week on up-and-coming bands and music news- Interviewed artists and musicians- Promoted articles on social media.

- Fielded phone calls for students and faculty relating to technical issues with personal and campus devices